Currency
INR
Select CheckIn Date
Select CheckOut Date
You are booking hotel for more than 30 days
Lower Pelling, Pelling | 3.5 km drive to Pelling Skywalk
55 Ratings, 26 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
Powered by Myra.AI
The property boasts stunning views, especially of Kanchanjunga, which guests loved. Spacious rooms with clean facilities were mentioned positively, and the staff was noted for being polite and helpful. However, the service lacks professionalism due to untrained young staff, and many found the food options quite limited and not very appetizing. Additionally, issues with cleanliness and hygiene were pointed out, alongside problems like open smoking on the premises that affected guests' comfort.
Sort by:
Excellent Stay
nice mesmerising stay in the lap of mountains with a view of the mighty kanchenjunga besides the lovely service of the staffs food was yum & other the other amenities as well & the staffs r very co-operative
Room: Kanchenjunga View Room with Balcony
SILA Norphel Pelling
Dear Guest, Thank you for staying with us at Sila Norphel Pelling and for the wonderful feedback.I am glad that we were able to exceed your expectation during your visit and created memories for you. We take pride in our team who do not leave any opportunity to impress our guests and colleagues and the experience we offer.We shall pass your appreciation to our team . Thank you once again and we look forward to seeing you soon. Stay Connected sashi kumar 4 weeks ago on Google 4/5 Wonderful location and beautifully maintained property. Unfortunately they have to improve a lot in kitchen capability and hire better and experienced cooks. However the young team is trying to do best with their capacity. Rooms5.0Service4.0Location5.0 Photo 1 Response from the owner 3 weeks ago Dear Guest, Thank you for staying with us at Sila Norphel Pelling and for the wonderful feedback.I am glad that we were able to exceed your expectation during your visit and created memories for you. We take pride in our team who do not leave any opportunity to impress our guests and colleagues and the experience we offer.We shall pass your appreciation to our team . Thank you once again and we look forwar
Average Stay
Property is maintained by young n untrained staff so there is no professionalism. Food is fresh, hygiene not maintained at the property. There is open smoking in the premises therefore we got irritated during our stay due to other guest having lots of smoke at the premises. On our second day they did not refilled our toiletries and tea- coffee items .
Room: Kanchanjunga Premium
SILA Norphel Pelling
Dear guest, Thank you for staying with us and reviewing us in this forum. We deeply regret and apologize for the inconvenience caused to you during your recent visit. We have passed on your feedback to our concern team and assure an effective step to be taken. Lastly, we wish nothing but to have you in the nearest future with an established services. Thank you Team sila Norphel pelling
Excellent Stay
Location is a bit away from pelling market area but overall condition and service was comfortable. Cc pay need to be applicable.
Room: Executive Mountain View
SILA Norphel Pelling has replied on Tue Oct 22 08:05:43 IST 2024
Dear Guest, Thank you for staying with us at Sila Norphel Pelling and for the wonderful feedback.I am glad that we were able to exceed your expectation during your visit and created memories for you. We take pride in our team who do not leave any opportunity to impress our guests and colleagues and the experience we offer.We shall pass your appreciation to our team . Thank you once again and we look forward to seeing you soon. Stay Connected
Wonderful stay with stunning views and exceptional service
familyMy stay was wonderful. The rooms are spacious, offering stunning views, including a sight of kanchenjunga from the room or balcony when the weather permits. Special thanks to rodha, the receptionist, for attentively accommodating all our needs. The staff was consistently polite and helpful throughout the stay.
Room: Kanchenjunga Luxury with Balcony
SILA Norphel Pelling has replied on Tue Oct 22 08:05:09 IST 2024
Dear Guest, Thank you for staying with us at Sila Norphel Pelling and for the wonderful feedback.I am glad that we were able to exceed your expectation during your visit and created memories for you. We take pride in our team who do not leave any opportunity to impress our guests and colleagues and the experience we offer.We shall pass your appreciation to our team . Thank you once again and we look forward to seeing you soon. Stay Connected
Average Stay
familyFood amenities serviced were not upto the mark. I think its a relatively new hotel, teenage boys and girls were handling it and no security guard nothing, at night no gate lock. Teenage boys who were care-taking were simply sleeping on the sofa at night time. At early morning when i went for walk, they were still slept, food was very average and very limited options to eat, toiletries were improper and weird quality, we chose kanchenjunga luxury with balcony thinking of some luxury, but it was a normal room. No big. Very normal. No doors in almirah, i gave ok rating just because of the view i wanted to see, i got there. Thats it
Room: Kanchenjunga Luxury with Balcony
SILA Norphel Pelling has replied on Wed Oct 16 16:04:07 IST 2024
Dear Sir, Thank you for staying with us and reviewing us in this forum. We deeply regret and apologize for the inconvenience caused to you during your stay. We have pass on the matter to our concerned team and ensure effective actions taken for which we are lacking behind. Lastly , we wish nothing but to have you in the nearest future with established services. As far as we go with the situation you have overcome, please find our synopsis of the experience: We do not lock the door as because our hotel have the facility of late check in and is open for anyone and anytime. Also the boys in the reception looks after the reception , emergencies , and the safety during nights for which they rest in the sofas as our hotel has no 24 hours service facilities . In regards to the limited food you mentioned we would like to let you know that only breakfast was complimentary . Breakfast was serve to you accordingly. We also provided all the toiletries we mentioned. You mentioned that almirah provided to you was without a door but it is designed without door only. So its not broken or without door. Its a design. Thank you.
Terrible stay.
coupleThe room was extremely dirty and it smelled like a train toilet. There is no ventilation in the room. The towels were torn and dirty. The pillow had mold and fungus. The dining hall was extremely dirty too. Breakfast was bad with no real options. I booked the hotel for two nights but checked out after one night because the room was absolutely uninhabitable. Even though the view from the room is great but you can get that view from anywhere in Pelling.
Room: Kanchanjunga Premium
Terrible Stay
Lot of flies, spiders in the room. Towels were not clean
Room: Executive Mountain View
SILA Norphel Pelling has replied on Mon Jul 15 21:28:41 IST 2024
Dear Sir, Thank you for staying with us and reviewing us in this forum. We deeply regret and apologize for the inconvenience caused to you during your stay. We have pass on the matter to our concerned team and ensure effective actions taken for which we are lacking behind. Lastly , we wish nothing but to have you in the nearest future with established services.
Average Stay
Breakfast is bad and mininal options for veg (not even serials were provided. Staffs were not responding and didn't even give us a towel even after 2 phone calls. Not worth the money.
Room: Executive Mountain View
SILA Norphel Pelling has replied on Mon Jul 15 21:31:14 IST 2024
Thank you for staying with us and reviewing us in this forum. We deeply regret and apologize for the inconvenience caused to you during your stay. We have pass on the matter to our concerned team and ensure effective actions taken for which we are lacking behind. Lastly , we wish nothing but to have you in the nearest future with established services.
Average Stay
Highly costly with no facility
Room: Kanchenjunga Luxury with Balcony
SILA Norphel Pelling has replied on Mon Jul 15 21:31:51 IST 2024
Thank you for staying with us and reviewing us in this forum. We deeply regret and apologize for the inconvenience caused to you during your stay. We have pass on the matter to our concerned team and ensure effective actions taken for which we are lacking behind. Lastly , we wish nothing but to have you in the nearest future with established services.
Average Stay
coupleAverage stay. Food is terrible. They even charge extra for heater. Staffs are friendly though, try to accommodate as much as they can.
Room: Kanchanjunga Premium
SILA Norphel Pelling has replied on Mon Jul 15 21:34:00 IST 2024
Thank you for staying with us and reviewing us in this forum. We deeply regret and apologize for the inconvenience caused to you during your stay. We have pass on the matter to our concerned team and ensure effective actions taken for which we are lacking behind. Regarding the heater we have not mentioned as complimentary. Lastly , we wish nothing but to have you in the nearest future with established services.
Great view, horrible food
familyGreat location, a little separated from the crowded hotels at the start. Food was not so good, specially the breakfast was horrible. View from the rooms was great.
Room: Kanchenjunga Luxury with Balcony
SILA Norphel Pelling has replied on Mon Jul 15 21:35:43 IST 2024
Thank you for staying with us and reviewing us in this forum. We deeply regret and apologize for the inconvenience caused to you during your stay. We have pass on the matter to our concerned team and ensure effective actions taken for which we are lacking behind. Lastly , we wish nothing but to have you in the nearest future with established services.
Stay at sula norohel
groupLocation was great. But the service was terrible. Though our food was included but there was no options. In the morning there was no buffet. They just served one dish which is not worth the money what we paid
Room: Executive Mountain View
SILA Norphel Pelling has replied on Mon Jul 15 21:36:12 IST 2024
Thank you for staying with us and reviewing us in this forum. We deeply regret and apologize for the inconvenience caused to you during your stay. We have pass on the matter to our concerned team and ensure effective actions taken for which we are lacking behind. Lastly , we wish nothing but to have you in the nearest future with established services.
Average Stay
familyRoom is clean. Food is not good and very less variety available. Location is not so good. Service is not bad and staff behaviour is also good.
Room: Kanchenjunga Luxury with Balcony
SILA Norphel Pelling has replied on Thu Mar 28 12:14:35 IST 2024
Dear Guest , Thank you for choosing to stay with us and for reviewing us in this forum, we deeply regret the inconvenience caused to you, your feedback is important to us and has been shared with the management and we assure you that it will be worked upon. We wish nothing but to have you back again in the near future with improved established services.
Excellent Stay
Excellent location and service. It offers awsome mountain view. However as it was cloudy, we could not locate kanchanjungha. Room and toilet were properly cleaned. This seems to be a new property and located at a place from where you can have a nice view of nature. Overall it was a nice experience here. However many items in the breakfast/dinner menu were not available and this thing may be improved.
Room: Executive Mountain View
SILA Norphel Pelling has replied on Thu Mar 28 12:15:25 IST 2024
Dear Guest, Thank You for staying with us at Sila Norphel Pelling and for your valuable feedback. We are glad that you had a wonderful stay with us. It was an immense pleasure to be at your service. It was really heartening to know that we were able to meet your expectation in providing exceptional services and hospitality. As guest comfort and satisfaction are the two main motives behind running our business, I believe that your appreciation will definitely motivate us in bringing the best of everything and achieving new heights in the fields of hospitality and management. Well it was a pleasure to have you here and we will be looking forward to your next stay with us in the near future. Stay Connected,
Average Stay
The stay was okay not 3 star worthy hotel. The food was not at all upto the mark being managed by immature d chef. The complimentary breakfast was not served on time, we had to ask them every time for breakfast. There were spiders in our room. The room was not clean enough. Although it is said that in the hotel there is 24 hrs room service available but it is not true. Only positive thing about the hotel is the view from the room.
Room: Kanchenjunga Luxury with Balcony
SILA Norphel Pelling has replied on Thu Mar 28 12:16:10 IST 2024
Dear Guest , Thank you for choosing to stay with us and for reviewing us in this forum, we deeply regret the inconvenience caused to you, your feedback is important to us and has been shared with the management and we assure you that it will be worked upon. We wish nothing but to have you back again in the near future with improved established services.
Excellent Stay
Hotel was well located and having spectacular view of kanchenjunga range. Totally amazing
Room: Executive Mountain View
SILA Norphel Pelling has replied on Thu Mar 28 12:16:52 IST 2024
Dear Guest, Thank You for staying with us at Sila Norphel Pelling and for your valuable feedback. We are glad that you had a wonderful stay with us. It was an immense pleasure to be at your service. It was really heartening to know that we were able to meet your expectation in providing exceptional services and hospitality. As guest comfort and satisfaction are the two main motives behind running our business, I believe that your appreciation will definitely motivate us in bringing the best of everything and achieving new heights in the fields of hospitality and management. Well it was a pleasure to have you here and we will be looking forward to your next stay with us in the near future. Stay Connected,
Excellent Stay
The stay was really amazing. Great service from the staff and the food tasted great. Will definitely suggest this to my friends going to pelling, sikkim.
Room: Executive Mountain View
SILA Norphel Pelling has replied on Thu Mar 28 12:17:24 IST 2024
Dear Guest, Thank You for staying with us at Sila Norphel Pelling and for your valuable feedback. We are glad that you had a wonderful stay with us. It was an immense pleasure to be at your service. It was really heartening to know that we were able to meet your expectation in providing exceptional services and hospitality. As guest comfort and satisfaction are the two main motives behind running our business, I believe that your appreciation will definitely motivate us in bringing the best of everything and achieving new heights in the fields of hospitality and management. Well it was a pleasure to have you here and we will be looking forward to your next stay with us in the near future. Stay Connected,
Good Stay
Nice new hotel. Location is just end of the pelling city. Going to main city is difficult, as cab is difficult to find. But view is excellent from the room. Restaurant is veg/non veg, also they require advance order, so not tried. But being vegetarian, udaan pine crest hotel is just next to this hotel which provide excellent pure veg food. For room heater, they have charged 350/night which is bit weird for hill station. Room and bathroom were new and clean.
Room: Kanchenjunga Luxury with Balcony
SILA Norphel Pelling has replied on Thu Mar 28 12:17:50 IST 2024
Dear Guest, Thank You for staying with us at Sila Norphel Pelling and for your valuable feedback. We are glad that you had a wonderful stay with us. It was an immense pleasure to be at your service. It was really heartening to know that we were able to meet your expectation in providing exceptional services and hospitality. As guest comfort and satisfaction are the two main motives behind running our business, I believe that your appreciation will definitely motivate us in bringing the best of everything and achieving new heights in the fields of hospitality and management. Well it was a pleasure to have you here and we will be looking forward to your next stay with us in the near future. Stay Connected,
Enjoyed the stay to the fulles
familyExelent location, neat and clean rooms, polite, helpful and supportive staffs. Only drawback is that the hotel do not serve lunch as may be the restaurant staffs are not available during lunch hours.
Room: Kanchanjunga Premium
SILA Norphel Pelling has replied on Thu Mar 28 12:18:25 IST 2024
Dear Guest, Thank You for staying with us at Sila Norphel Pelling and for your valuable feedback. We are glad that you had a wonderful stay with us. It was an immense pleasure to be at your service. It was really heartening to know that we were able to meet your expectation in providing exceptional services and hospitality. As guest comfort and satisfaction are the two main motives behind running our business, I believe that your appreciation will definitely motivate us in bringing the best of everything and achieving new heights in the fields of hospitality and management. Well it was a pleasure to have you here and we will be looking forward to your next stay with us in the near future. Stay Connected,
Excellent Stay
Hotel was excellent, very good room service, food was also very good. Hotel staff was very helpful. Nice hotel.
Room: Executive Mountain View
SILA Norphel Pelling has replied on Thu Mar 28 12:19:07 IST 2024
Dear Guest, Thank You for staying with us at Sila Norphel Pelling and for your valuable feedback. We are glad that you had a wonderful stay with us. It was an immense pleasure to be at your service. It was really heartening to know that we were able to meet your expectation in providing exceptional services and hospitality. As guest comfort and satisfaction are the two main motives behind running our business, I believe that your appreciation will definitely motivate us in bringing the best of everything and achieving new heights in the fields of hospitality and management. Well it was a pleasure to have you here and we will be looking forward to your next stay with us in the near future. Stay Connected,
Geyzing
Naku
Mall Road
Mall Road
Ranipool
Mall Road
Gandhi Road
HD Lama Road
HD Lama Road
Gandhi Road
Kalimpong Khasmahal
Gandhi Road
Geyzing
Upper Pelling
Geyzing
Pelling
Upper Pelling
Naku
Pelling
Pelling
Lower Pelling
Upper Pelling
Geyzing
Pelling
Upper Pelling
Upper Pelling
Upper Pelling
Upper Pelling
Pelling
Naku
Upper Pelling
Upper Pelling
