The property boasts stunning views of Darjeeling, especially over the Happy Valley tea garden. Many guests appreciated the spacious and clean rooms, along with the polite and helpful staff. However, issues like inconsistent Wi-Fi, limited water supply, and poor maintenance have been highlighted. Dining options seem to vary in quality, with many guests noting that the food could use improvement. Overall, the scenic location and hospitality stand out, but the property could benefit from significant improvements in service and amenities.