The Revett

The Revett

Thank you for taking the time to share your experience with us. We're glad to hear that you found your room clean and well-maintained, enjoyed the helpful assistance from our reception team, and appreciated our convenient location just a short walk from Mall Road and Glenary’s Café. I sincerely apologize for the inconvenience caused by the non-functional geyser, exhaust fan, and dryer, as well as the lack of a scenic view from your window. Your comfort is a top priority, and I’ve shared your concerns with our maintenance team—they are investigating and taking steps to ensure these amenities are fully operational and that future guests won't encounter these issues We’re delighted that overall you had a good experience and would recommend us for a short, one-day stay. Your feedback truly helps us improve. We hope to have the opportunity to welcome you again—perhaps for a longer stay next time—so we can provide an even better experience.

The Revett

We’re delighted that you found our location so convenient—just steps away from Mall Road—and that our staff made a positive impression. It’s wonderful to know you’d recommend our dorm rooms for group travelers; we strive to create cozy and comfortable accommodations that serve exactly that need. Your recommendation means a lot to us, and we truly appreciate your kind words about our team and location. We look forward to welcoming you and your group again for another memorable stay!

The Revett

Thank you so much for your wonderful review! We’re delighted to hear that our team’s friendly service, the comfort and upkeep of your room, the well‑equipped bathroom, and our central location all stood out during your stay. Your kind words mean the world to us—and I’ll be sure to share them with our staff, who work hard to create that little extra touch of hospitality. We can’t wait to welcome you back when your travels bring you this way again!

The Revett

Thank you for sharing your thoughtful feedback. We’re glad to hear that our prime location near the market and the ease of arranging taxi and cab services added convenience to your stay. I’m sorry to learn that some aspects of your experience didn’t quite meet expectations. Regarding the private terrace, we appreciate your honesty—it was intended as an additional feature, but clearly didn’t serve its purpose during your visit. Your comment about the need for upgrades is well‑taken, and I want you to know that we’re already exploring ways to enhance our facilities to better serve guests like you. As for our dining, I'm pleased to hear the food was satisfactory, though we aim for delight—not just okay. Your feedback is invaluable; we're reviewing our menu and presentation to elevate the overall experience. We'd love the chance to make your next stay exceptional. Please feel free to reach out to me directly, and I’d be happy to assist in tailoring a visit that better suits your preferences.

The Revett

Thank you so much for your wonderful review! We’re delighted to hear that our service met your expectations and that your experience was nothing less than excellent. Having no complaints is the best feedback we could ask for—it truly means a lot. We look forward to welcoming you back on your next visit. Please let us know if there’s anything we can do to make your stay even more enjoyable!

The Revett

Thank you so much for taking the time to share your experience—it truly warms our hearts. We’re delighted to hear that you felt the happy, homey vibe, and that our team’s helpfulness and genuine hospitality made your stay feel special. It’s wonderful to know the personal connection fostered by our owner resonated with you. We believe in creating a welcoming atmosphere where everyone feels like part of the family—your kind words affirm that we’re on the right path. We look forward to the pleasure of hosting you again and continuing to create meaningful moments together. Safe travels until we meet again!

The Revett

Thank you for your kind words! We're thrilled to hear that you had a wonderful stay at The Revett Boutique Hotel. Our prime location, just steps away from Mall Road and Chowrasta, offers guests unparalleled access to Darjeeling's vibrant heart. Being opposite the iconic Clock Tower places us at the center of it all, making it convenient to explore the city's attractions, cafes, and shops . We're delighted that you found our rooms clean and well-maintained. Our team takes great pride in ensuring every guest enjoys a comfortable and pleasant stay. Your feedback is a testament to their dedication and hard work. We look forward to welcoming you back to The Revett Boutique Hotel on your next visit to Darjeeling.

The Revett

Thank you so much for taking the time to share your experience! We’re delighted that you found our location so convenient—right next to the Clock Tower, with Mall Road, the taxi stand, and shops all within easy reach. It’s wonderful to hear that our team made such a positive impression with their polite and courteous service. We are equally pleased that you found your room well‑designed and impeccably clean. Your feedback brightens our day and encourages the entire staff to keep delivering on our commitment to excellence. We look forward to welcoming you back on your next visit to Darjeeling!

The Revett

Thank you for sharing your detailed feedback. We sincerely apologize for any discomfort you experienced during your stay at The Revett Boutique Hotel. 🛏️ Room Size & Amenities We understand your concern regarding the room size. Our standard rooms are approximately 120 sq. ft., while our King’s Suite with Private Terrace offers a more spacious layout of 250 sq. ft., complete with a private terrace and complimentary bonfire access . We regret any confusion caused by discrepancies in room descriptions and are actively working to ensure accurate information is provided to our guests. Regarding amenities, we strive to offer essential comforts such as electric kettles, geysers, and room heaters on demand. We apologize if any of these were lacking during your stay and will address this with our housekeeping team to ensure all amenities are consistently available. 🌄 Balcony & View We acknowledge that our hotel's central location, while offering convenience, may limit scenic views from certain rooms. We appreciate your feedback and will consider this in our future planning to enhance guest experiences. 🍽️ Food Quality We regret that our food offerings did not meet your expectations.

The Revett

Thank you so much for sharing such kind words! We’re delighted to hear that you enjoyed your experience with us—the neat and clean bedroom, our service, tasty food, and our prime location in the market area are exactly what we strive to offer It’s always rewarding to know our efforts hit the mark, and your feedback truly made our day. We can’t wait to welcome you back soon—whether for another relaxing stay or your next market visit!

The Revett

Thank you for sharing your thoughts. I’m pleased to hear that you enjoyed our food quality, but I’m very sorry to learn about the issues you faced during your stay. I apologize for the slow room service and the lack of support with local sightseeing arrangements. Our goal is to make each guest’s experience seamless and enjoyable, and it’s clear we missed the mark here Regarding the last-minute cab cancellation, I understand how frustrating and disruptive that must have been—especially when expectations were already high. I’m sorry our team didn’t step in promptly to find you an alternative ride. This fell short of our promise to assist guests proactively .

The Revett

Thank you for taking the time to share your feedback. I’m delighted to hear that you enjoyed your selected room and appreciated our staff—similar to “Receptionist Dada” receiving your praise is wonderful to know. However, I’m truly sorry that the breakfast you specifically selected and paid for was not provided during your stay. That should never happen, and you rightly expected it. Please accept our sincere apologies for this oversight.

The Revett

Thank you so much for your kind words! We’re thrilled to hear that you appreciated your room, enjoyed our location close to Mall Road, and felt safe—especially important for a girls‑only trip. It’s wonderful to know our team’s warm behavior made your experience even better. Your feedback truly brightens our day and motivates the entire staff to keep delivering excellence. We’d love to welcome you back anytime—whether it's another group adventure or a peaceful retreat. Please don’t hesitate to reach out if there's anything we can arrange for your next stay. Wishing you safe travels and happy memories,

The Revett has replied on Fri Jun 13 15:29:07 IST 2025

Thank you for sharing your thoughts. We appreciate your positive comments about our facilities and location. We understand your concerns regarding the room size and the absence of a fan or air conditioning. Our rooms are designed to offer comfort within the constraints of our heritage building, which limits the space available. Additionally, due to Darjeeling's cool climate, many accommodations, including ours, do not provide air conditioning or fans. We value your feedback and will consider it as we continue to enhance our offerings. If you have any further suggestions or concerns, please feel free to share them.

The Revett has replied on Fri Jun 13 15:29:58 IST 2025

Thank you for sharing your experience with us. We're delighted to hear that our prime location made it convenient for you to explore the vibrant Mall Road, just a short walk away. We take pride in maintaining clean and comfortable rooms, and we're glad they met your expectations. Your kind words about our staff are greatly appreciated. We strive to provide attentive and friendly service to all our guests, and it's rewarding to know that our team contributed positively to your stay. We look forward to welcoming you back for another memorable experience.

The Revett has replied on Fri Jun 13 15:31:00 IST 2025

Thank you for sharing your feedback. We're delighted to hear that you enjoyed our prime location, clean rooms, and the hospitality of our staff during your stay. We sincerely apologize for the delay in food delivery you experienced. We understand that timely service is crucial, and we are actively working to streamline our kitchen operations to ensure quicker turnaround times for all orders. We appreciate your understanding and your willingness to return. Your feedback is invaluable in helping us enhance our services. We look forward to welcoming you back and providing an even better experience.