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- Hotel Prime Toro Highland Beach Resort, Candolim, Goa
Hotel Prime Toro Highland Beach Resort, Candolim
About Property
Nestled in the heart of the vibrant Candolim in Goa, FabHotel Prime Toro Highland Beach Resort offers a splendid getaway by the ...Read moreAmenities
- Swimming Pool
- Gym
- Restaurant
- + More Amenities
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Average(23 RATINGS)
Candolim
10 minutes walk to Candolim Beach
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
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Rooms, Guests
Hotel Prime Toro Highland Beach Resort, Candolim Location
Property Rules at Hotel Prime Toro Highland Beach Resort, Candolim
Check-in: 12 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
Hotel Prime Toro Highland Beach Resort, Candolim Photos by Guests
- +1 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- family
Average
23 Ratings, 13 Reviews
Last 10 Customer Ratings (Latest First)
- 1
- 5
- 5
- 5
- 1
- 3
- 3
- 2
- 1
- 3
Review Summary
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Guests appreciate the friendly and professional staff who go above and beyond, and some enjoy the spacious and comfortable rooms. However, there are significant concerns about cleanliness, old facilities, and poor maintenance. Many reviews mention issues like malfunctioning bathrooms, missing breakfast, and overall neglected upkeep, leading to a mixed experience for visitors.
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Latest first
5.0
Good stay in Candolim
sarita s.solo
We were treated like royalty here. The hotel is incredibly well-maintained, and the staff is friendly and knowledgeable.
Room: Family Room
5.0
Good hotel on candolim beach
sarita s.solo
A luxurious hotel that exceeded all my expectations. The staff was professional, and the rooms were spacious and very comfortable.
Room: Family Room
5.0
Best property in Candolim
sarita s.solo
Perfect stay! The location was great, the rooms were well-maintained, and the staff went above and beyond to make our stay memorable.
Room: Family Room
3.0
Average Stay
dev s.
couple
coupleProperty is Very Dirty, everything is old , everything damaged 1st no hot water 2nd no network in rooms , no cleaning
Room: Family Room
2.0
No hygiene
saurav m.family
familyResort is terrible & at night you will get haunted vibe. Staffs are very good in support. They have to improve the stay experience
Room: Family Room
Hotel Prime Toro Highland Beach Resort, Candolim has replied on Thu Feb 06 15:58:21 IST 2025
Thank you for your feedback. We are glad to hear that the staff provided good support during your stay. However, we sincerely apologize that your experience was not up to expectations, especially regarding the resort's ambiance. We take your concerns seriously and will work with the property to improve the overall stay experience. We appreciate your insights and hope to welcome you back for a more pleasant visit in the future.
1.0
Terrible Stay
dechen.
The worst experience. The room which was given to us was totally different from the one shown. No water bottle were given, the water filter was not working, door latches were broken, the balcony was like a dumpster, breakfast was included but no breakfast were given. I'm never going to book a hotel.
Room: Family Room
1.0
Terrible Stay
yaseen k.
Booking was not confirmed by the host. I waited for 1. 5 hours. But no response, later i requested for cancellation as they said no available rooms. Your support agent spoke with hotel and said that they will send approval for refund. No update yet
Room: Family Room
Hotel Prime Toro Highland Beach Resort, Candolim has replied on Sat Jan 04 17:23:17 IST 2025
We sincerely apologize for the inconvenience caused. The situation you described is unacceptable, and we deeply regret the delay in confirming your booking. We understand the frustration you experienced during the wait and lack of communication. Rest assured, we will prioritize following up on the refund process for you and ensure this is resolved as quickly as possible. Thank you for your patience, and we hope to improve your experience moving forward.
1.0
Terrible Stay
sujal m.couple
Not clean, uncomfortable, bad service, not safe at all, had to change the room due to room issues, plus the room was on 4th floor and there wasn't a lift.
Room: Family Room
Hotel Prime Toro Highland Beach Resort, Candolim has replied on Fri Dec 13 15:57:14 IST 2024
We deeply regret that your stay did not meet expectations. Your feedback regarding cleanliness, comfort, service, and safety is concerning, and we apologize for the inconvenience caused. We will address these issues with our team to ensure that such situations do not recur in the future. We also understand the frustration of having to change rooms and the inconvenience of a lack of lift, which will be looked into as well.
2.0
Poor Stay
rahul k.
The bathroom flush was not working properly, there was no bodywash or handwash soap in the bathroom. The sink was leaking. The frontdesk manager was great, he did whatever he could it was not enough.
Room: Family Room
2.0
Poor Stay
ravina s.family
Some facilites were not provided washroom is not clean flush buttons are not working breakfast was not served as a buffet pool was not clean
Room: Family Room
1.0
Terrible Stay
rishi p.
I will sue all of you and drag you to consumer court.
Room: Family Room
4.0
Pleasant stay
sourav d.solo
Nice cosy room. Newly refurbished room, bathroom was cleaned and bed was comfortable. Nice lobby with good decor, staffs were very friendly and service were excellent. Definitely will come back
Room: Family Room
Hotel Prime Toro Highland Beach Resort, Candolim has replied on Mon Jul 01 19:39:01 IST 2024
Hi Sourav, we appreciate your positive feedback about your stay with us! Thank you for highlighting the newly refurbished room, cleanliness, comfortable bed, friendly staff, and excellent service. We look forward to hosting you again on your next visit! Best Regards, FabHotels
3.0
Average Stay
kuldeep k.
My review about the room is when we entered the room it was like smell was coming all over the room as if it was not being used for very long time. Spider was roaming happily near to the bed and spider web was also formed which shows they were not cleaning properly.
Room: Family Room
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