Property Location Located in Geneva (Les Eaux-Vives), Hotel Diplomate is within a 15-minute walk of Jet d'Eau Fountain and Bourg-de-Four
Property Location Located in Geneva (Les Eaux-Vives), Hotel Diplomate is within a 15-minute walk of Jet d'Eau Fountain and Bourg-de-Four Square. This 4-star hotel is 1.1 mi (1.8 km) from Reformation Wall Monument and 1.6 mi (2.5 km) from Saint-Pierre Cathedral.
Rooms Make yourself at home in one of the 46 air-conditioned rooms featuring minibars and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Dining Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Business, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 12 PM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 6 reviews
VERY GOOD 14 reviews
AVERAGE 32 reviews
POOR 32 reviews
TERRIBLE 31 reviews
17 May 2018
Very negative experience
Cold, noisy and very small room. Old structure as a whole. Inconsistent style and old forniture. Poor breakfast. Price very high compared to the offer. Unbelievable that the diplomate is a 4 stars hotel.
10 May 2018
Heatpipes humming at 67db unti....
The very least I expect a hotel to provide is a place to sleep. This dump even failed to provide that!!
When entering the room I noticed 2 things: There was a very loud humming sound and the room was totally overheated. I thought the hum came from the fridge but it didn't stop when I unplugged it. It turned out to be the heat pipes that were scaldingly hot. Later I found out that the entire hotel was overheated - closing down the radiator and opening the windows barely helped even though it was freezing outside..
Not that it would be possible to sleep when you have 67db noise in the room.. Imagine someone using a loud vacuum right next to your bed.
I complained to the reception who helpfully declined a cancellation - they already had my money via prebooking to I could f.. myself for all they cared.
As I was not travelling alone I could not easily leave & most hotels in Geneva were full at the time (One of the reasons we booked this 'gem').
I'm never taking a room at this place (or the sibling Hotel Century) again and neither should you.
(Note: this was actually early 2017 but looking at the reviews the sorry state of the place has not changed.)
27 Apr 2018
Avoid this hotel
Terrible experience. Decor was from the 1970’s. Quite a lot was still tobacco stained from years ago when there was smoking in the hotel. Desperately in need of modernisation. Shower was awful. Breakfast was poor. WiFi was non-existent. When I advised the lady on reception of the lack of WiFi, she said it was because the hotel was quite full, so the WiFi doesn’t work, and you shouldn’t expect WiFi in Geneva. Unbelievable. Do NOT go here if you want any sort of 20th century communication, let alone 21st century.
05 Dec 2017
Small room,no bottle of water,no frills,....just room.
Fabrice at reception was the only redeeming factor.
Was shocked at the rates charged and the quality of room.Stayed in better rooms for far lesser price at Lucerne and Zurich!!
Not recommended at any price.
08 Nov 2017
Third star only because of goo....
Stayed two days on business this week. I was a little worried having read the reviews. immediate impression i thought they were going for the retro look. Further inspection in my small room with very small bathroom confirmed not retro just out of date. Part of the roof polystyrene tiles, an excess of wooden panelling and a general feeling of yesteryear pervailed. Less faded granduer more stubborn reluctance to update i would think. Breakfast just ok coffee lukewarm (may be a Geneva thing as most places served it lukewarm). On the positive side staff were all efficient, pleasant, polite and helpful. Room was clean, bed quite hard but sleep was uninterupted. This is not a four star hotel.