EKHO Safari Tissa Hotel

EKHO Safari Tissa Hotel

Dear Pooja, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We understand your frustration regarding the limited late check-out, especially when rooms appeared available online. Our team strives to accommodate all guest requests, and we regret that we fell short in this instance. We’re also very sorry to hear about the condition of your room, including the ceiling leak, non-functional telephone lines, and the food quality. This is not the standard we aim to provide, and we take your comments seriously. Please be assured that we are addressing these issues with our maintenance and housekeeping teams to prevent future occurrences. Your feedback is invaluable in helping us improve. We hope you’ll consider giving us another opportunity to provide you with a better experience. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

EKHO Safari Tissa Hotel

Dear Mr. Kanthaliya, Thank you so much for taking the time to share your experience with us. We are truly delighted to read your kind words and see the perfect ratings you’ve given across location, value for money, and facilities. It brings us immense joy to know that you found our resort excellent and that our team’s service made a lasting impression. At EKHO Safari, we take great pride in delivering warm hospitality and personalized service, and your appreciation means the world to us. Knowing that we contributed to making your holiday experience fabulous is the greatest reward we could ask for. Your recommendation is deeply valued, and we will be sure to share your feedback with our entire team, who will be thrilled to know their efforts made your stay memorable. We look forward to welcoming you back for another exceptional stay. Please don’t hesitate to reach out to us directly for any future reservations or special requests—we’d be honored to host you again. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

EKHO Safari Tissa Hotel has replied on Fri Sep 26 13:27:44 IST 2025

Dear Ms. Tembe, Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to hear that you enjoyed the lake view rooms and found the breakfast packet for your safari both generous and satisfying. It’s wonderful to know that your overall experience was good. We also appreciate your constructive comments regarding room maintenance, particularly the bathroom door locks. Please accept our sincere apologies for the inconvenience caused. We’ve already informed our maintenance team to address these issues promptly to ensure a more comfortable stay for future guests. Regarding the restaurant pricing, we understand your concern and will take your feedback into consideration as we continue to review our offerings. We’re committed to enhancing the value and experience we provide, especially given the limited dining options nearby. Thank you once again for your valuable insights. We hope to welcome you back to EKHO Safari for an even better experience in the future. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

EKHO Safari Tissa Hotel

Dear Mr. Rathi, Thank you very much for sharing your feedback and for rating your stay with us. We’re delighted to hear that you found our property excellent—it’s always rewarding to know our guests appreciate the environment we’ve created. Your comments regarding the packed breakfast and menu variety are equally valuable. We understand how important a satisfying meal is to enhance the overall experience, and we’ll certainly take your suggestions into account as we continue to improve our offerings. Your insights help us grow, and we truly appreciate your time in letting us know how we can serve you better. We hope to welcome you back to EKHO Safari soon for an even more enjoyable stay. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

EKHO Safari Tissa Hotel has replied on Fri Sep 26 13:30:31 IST 2025

Dear Ms. Gupta, Thank you very much for sharing your feedback and for rating your stay with us. We’re delighted to hear that you enjoyed the beauty of our property and had a good overall experience. It’s wonderful to know that our team was able to accommodate your vegetarian breakfast request, and we’re glad it met your expectations. We also appreciate your comments regarding the breakfast spread and timing. Your feedback is important to us, and we will certainly review our breakfast service to ensure it better aligns with guest needs and preferences in the future. Thank you once again for choosing EKHO Safari. We hope to welcome you back soon for an even more enjoyable stay. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

EKHO Safari Tissa Hotel

Dear Mr. Palanivel, Thank you so much for your kind words and for sharing your experience with us. We’re truly delighted to hear that you and your partner felt well cared for during your stay. Providing a hygienic, peaceful, and comfortable environment is something we take great pride in, and it’s heartening to know that our team was able to meet your expectations. Regarding your ‘Welcome Back’ coupon, we’d be happy to assist you with redeeming it. Please feel free to contact our reservations team directly or present the coupon during your next booking, and we’ll ensure it’s applied accordingly. We look forward to welcoming you back to EKHO Safari for another relaxing and memorable stay. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

EKHO Safari Tissa Hotel

Dear Mr. Gupta, Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not fully meet expectations. Your comments regarding the room condition, lack of basic amenities such as a dental kit, and the design are taken seriously. We understand how important comfort and convenience are, and we regret that we fell short in these areas during your stay. Please be assured that we are reviewing the concerns you’ve raised with our housekeeping and maintenance teams. Improvements to room amenities and infrastructure are part of our ongoing commitment to enhancing guest satisfaction. We truly appreciate your input, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back and provide a more pleasant and comfortable experience. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

EKHO Safari Tissa Hotel has replied on Fri Sep 26 13:48:00 IST 2025

Dear Mr. Chotalia, Thank you so much for your kind review and for rating your stay with us. We’re thrilled to hear that you enjoyed our hotel’s location and found our staff to be friendly and welcoming. It’s always a pleasure to know that our team’s efforts helped make your stay a pleasant one. Your positive feedback encourages us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back to EKHO Safari for another enjoyable visit. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

EKHO Safari Tissa Hotel has replied on Fri Sep 26 13:49:12 IST 2025

Dear Mr.Patil, Thank you so much for your lovely feedback and for rating your stay with us a perfect 5! We’re thrilled to hear that you enjoyed the calm and refreshing ambience of our property. Creating a peaceful and rejuvenating environment for our guests is something we truly value, and it’s wonderful to know that it made your stay enjoyable. Your kind words inspire us to continue delivering memorable experiences. We look forward to welcoming you back to EKHO Safari for another relaxing getaway. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

EKHO Safari Tissa Hotel has replied on Fri Sep 26 13:49:54 IST 2025

Dear Mr. Kinha, Thank you for your kind review and for rating your stay with us. We’re delighted to hear that you enjoyed your time at our property and found it to be a good place to stay. Your appreciation of the overall experience means a lot to our team, and it’s always rewarding to know our guests leave with positive impressions. We look forward to welcoming you back to EKHO Safari for another memorable and relaxing stay. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

EKHO Safari Tissa Hotel has replied on Fri Sep 26 13:50:36 IST 2025

Dear Mr. Verma, Thank you so much for your kind words and for rating your stay with us. We’re delighted to hear that you enjoyed the peaceful and calm atmosphere of our property, as well as the beautiful location and scenic views. It’s wonderful to know that our staff made a positive impression and helped make your stay comfortable. Your appreciation of the cleanliness and overall experience means a great deal to us. We’re also glad you found the food decent and satisfying. Feedback like yours encourages us to continue delivering memorable stays to all our guests. We look forward to welcoming you back to EKHO Safari for another relaxing and enjoyable visit. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel