We are frequent travellers .. Have travelled more than 60 countries world wide .. We found Hotel Hilton as horrible one ... Staff isn't courteous ... They are virtually extortionist ... My child had spilled some water on small position of carpet and we were made to pay 50, 000 Rubles .. It was simply extortion ... When we complained with staff then we were threatened that if we don't pay 5000 then 'State Russia' will take action against us as that hotel belongs to State Russia .. We were kept awake till 230AM in morning till the time we agreed to pay huge ransom ... Being in foreign land, we had no option but to cough up 5000 Roubles, which jeopardised our further trip ... Only when I threatened to report back this extortion to Indian authorities, then I could get back 15000 Roubles two days later ... Its a classic case of high handedness and extortion from helpless foreign citizens by showing fear of Police ... I have travelled more than 60 countries but have never faced such high handedness ... I would have never given 5000 Roubles, had I not been in foreign land, with family and kids ... It was cold blooded extortion ...
Great hotel in the center of M....
Reviewed 20 months ago
The location is perfect. Very close to the metro and railway station. The view of the hotel room and the architecture of the building is amazing. I enjoyed the modern fitness center of the hotel very much after a busy day.
Reviewed 34 months ago
The hotel is in a good location, transportation was very convenient, and about the service, you can trust Hilton family. Staffs were very friendly, it is just located in the 3 railway square, home like experience, the audio system added the extra color on it.
Reviewed 71 months ago
Very good hotel. Nice and kind staff. Overpriced as all hotels in Moscow.