Imperial Heritage Hotel Melaka

Hotel is excellent near to all walking attractions, prime location to access all restaurants for both foodies veg and non veg. Staff is also cooperative.

It was an excellent stay and totally worth the price we paid at the imperial heritage hotel in malacca. It was well connected to all the tourist places in and around and a beautiful stay.

Some courtesy is missing. I know the check in time is 3 PM they did not entertain us till 3PM while I was sitting in the area from 1:30PM. I had to ask them for check in at 2:40PM when they let me check in after all sorts of form filling.. rooms were available on the floor. They believed in No means No. Breakfast was awful for any Indian vegetarian even when we were pre-informed at the reception.

Washroom is not spacious. No ac remote, power socket is not compatible including for mobile charger only advantage is it is near to major tourist places

My booking was for large bed and delux room. But it was a small queen size bed. Not even comfortable

sir / madam we booked hotel at melaka , imperial heritage hotel. our experience was so worst. 1) basin in toilet was blocked. after reporting they tried to repair, but not able to do that. they broke the waste pipe. everything was in mess. 2) hand shower was not working. 3) there was no window in the room. there was a total mess. at that time i complained . but no action has been taken. i want full refund. please refund my money

The property is located just near all the happenings of melaka. It’s a great property with respect to location, hygiene and staff hospitality. Overall, a great stay here

Our stay was really great. The staff are very friendly and helpful. This hotel is located right in the middle of Georgetown, when we wanted to take a walk and reach the historic lanes, museums and the esplanade area it was right about 5-15 mins within walking range. At the same time it was just 10 minutes away from Komtar and Chowrasta area as well. The only downside if I have to be too critical is the lack of an intercom in the room.

Excellent stay with good food and taste.
Excellent hotel provided with excellent discount by company.

Location: Located near to heritage /tourist sites is a plus point. Jonker street walking distance, cruise point walking distance. Variety of eating options just across the road. Even there is 24 hrs McDonalds across road Room: Room is spacious . But ventilation is a huge issue Bathroom: Foul smell through out though it was clean still Food: Yoou cannot ask for more varieties than this . You cannot eat everything in just one day of stay :). Wifi:. Staff: Alright but what is the use if they can't solve the problem. Like WiFi and bathroom smell.

EXcellent hotel and staff. Very large (free) breakfast buffet selection. Nice ambience for breakfast. Good toileteries. Clean sheets, towels etc. Quick service. Good, very reasonable and possibly best room service (food) I have ever had. Lovely room and view. Only drawback fridge did not have freezer. Good front desk, bellhops and doormen, stayed for 4 days extended a day and was very pleased with that we got the same room. Great business lounge.