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About Hotel am Schloss Biebrich
check-in 3 PM | check-out 12 PM
Property Location With a stay at Hotel am Schloss Biebrich in Wiesbaden (Biebrich), you'll be a 1-minute drive from Biebrich Palace
Property Location With a stay at Hotel am Schloss Biebrich in Wiesbaden (Biebrich), you'll be a 1-minute drive from Biebrich Palace and 10 minutes from Lilien Carree. This hotel is 3.2 mi (5.2 km) from Rhein-Main-Hallen and 3.2 mi (5.2 km) from Wilhelmstrasse.
Rooms Stay in one of 45 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Amenities Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.
Dining Enjoy a satisfying meal at Cafe and Bistro serving guests of Hotel am Schloss Biebrich. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Business, Other Amenities Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
Check in/out Hotel Check-in Time is 3 PM, Check-out Time is 12 PM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 6 reviews
VERY GOOD 27 reviews
AVERAGE 21 reviews
POOR 7 reviews
TERRIBLE 7 reviews
09 Dec 2017
Customer service? Doesn't exis....
Achtung travelers: simple requests here are greeted by eye-rolls and loud, exasperated sighs. Funny if you are watching a comedy unfold on the big screen. But not so funny when you are having trouble with a key and ask for help at the front desk from a brusque, pony-tailed male with the personality of a ponytail.
Also not so funny to watch this same employee dismiss a senior couple who had the gall to ask for coffee. "We're closed," he curtly said, never looking up from his own cup of coffee. Really? How about a courteous response for paying guests? Maybe even a suggestion for a nearby cafe? By the way: No coffee available after 8 pm in a hotel/cafe?
This same couple also asked three days in a row for a working phone in their room to no avail. Want another example of the dismissive attitude here? We left at 645 am to catch a flight in Frankfurt. Since nobody was at the front desk and there were no signs of a drop box, we climbed three flights of stairs to leave our key in our room. Yep--in addition to employee rudeness, there is no elevator or facilities for the handicapped at this outdated hotel. Hotel parking claims are exaggerated as well.
Anyways, just as we neared the exit, we spotted an employee who responded to us with a grim expression. After a few seconds of stewed silence, he angrily sighed and bolted off. My guess is that he was upset at the prospect of climbing to the third floor.
I have lived in Germany three times and visited Wiesbaden dozens of times. Without a doubt, the Hotel & Cafe AM Schloss Biebrich provided the worst "service" I have experienced ANYWHERE. Their version of service is a disservice to the hotel industry.
13 Jun 2017
Warm welcome with plenty of information on where to go in the evening which was great. The hotel is perfectly located across the road from the Rhine and very close to Biebrich Schloss. The room had everything we needed but would have benefitted from air conditioning as it was over 30 degrees when we stayed. We had a room with a view of the river, it that meant we got all the traffic noise and that from the passerbys. Good choice for breakfast.
Solo travel Traveller
17 Jan 2017
I booked in for the Ibis Budget first but after realising that I have to check in at a computer in the freaking cold hallway, I simply cancelled my booking and booked in for the Am Schloss Biebrich Hotel which was the best decision. It's a bit more pricy than Ibis but it was worth it. I had a double with ensuite including fresh linen and towels. The hotel is clean, the staff friendly, free wifi available, public parking on street, which is not handy when you have some stuff to carry but parking would be available for $10 a night on the property as well.
Television, coffee, tea and snacks available in the room. Windows towards backyard, quiet rooms, but noisy key card for your room. Every time you open the door a melody will let everyone in the hotel know you're back. Location superb! Just a couple minutes from the city centre and to Mainz. Would stay here again!
Friends getaway Traveller
05 Oct 2016
Convenient hotel on the rivers....
“Hotel Am Schloss Biebrich” in Wiesbaden is situated on the bank of the Rhine River close to the famous Biebrich Palace-the ducal residence of the Nassau family. Because of that its guests can enjoy to the beautiful view to the river as well to one calm walk in the beautiful and artistic garden of the palace. The hotel offers convenient and well furnished rooms for one pleasant night’s lodging. In same time the bathrooms aren’t enough wide but with high cleanness. In the mornings the hotel proposes very rich breakfast so the guests have possibility to taste different kinds of meat delicacies, cheeses, vegetables and sweets. In addition I have to be mention that the prices of accommodation are relatively low and the correlation price/quality is fully acceptable.
Regarding tourists: The city centre is not very close but there are convenient bus connections with downtown. By other hand the hotel could be excellent starting point for one day trip to the famous castles Rheinstein, Reichestein, Pfalzgrafenstein or to the picturesque town Rudesheim which are situated on not very long distance.
15 Sep 2016
If you are looking to be on the Rhein or visit the park nearby, this will do. Small room, no AC, mosquitoes, full size bed for two, no mini fridge, staff is friendly, breakfast was good, yet not much to "see" around so it's pretty much just a place to sleep and not a central location for site seeing.