ROOM 1

3 Adults , 2 ChildrenEdit

Adult (+12 yrs)

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6

Children 2-12 yrs

  • 1
  • 2
  • 3
  • 4

Done

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Europa-Park-Strasse 4/6

SOLDOUT for the selected dates

4.5

EXCELLENT

About Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

check-in 4 PM | check-out 11 AM

Property Location With a stay at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar in Rust, you'll be a 3-minute

Property Location
With a stay at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar in Rust, you'll be a 3-minute drive from Europa-Park and 10 minutes from Funny-World. This 4-star hotel is 14.9 mi (24 km) from Storchenturm and 18.9 mi (30.5 km) from Wurth Museum.

Rooms
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and in-room child care (surcharge).

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a sauna, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

Dining
Stop by the hotel's restaurant, Castillo, for dinner, or grab snacks at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.

Business, Other Amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar Hotel policies

Check in/out Hotel Check-in Time is 4 PM, Check-out Time is 11 AM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 4 PM and the standard check-out time is 11 AM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

4.5682 Reviews

EXCELLENT 366 reviews

VERY GOOD 270 reviews

AVERAGE 34 reviews

POOR 9 reviews

TERRIBLE 3 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

Stubbo10

Couples Traveller

24 May 2018

Fantastic place

We stayed here for 3 nights in a standard room. The hotel is fantastic, the theming is so well done and the room was clean and comfortable with everything we needed. First impressions of the room were ‘wow!’ and we had a great view of a lovely courtyard too. Breakfast was one of the best we have had in a hotel with so much choice including a separate area with gluten free options. The hotel has its own entrance to the theme park for quick access with 30 mins early access before the park opens. We also ate in the hotel restaurant one night which again was great, loads of buffet choices all of which were tasty and the meat skewers they bring around were tasty too. The hotel bar also serves up some pretty strong cocktails! Would not hesitate to stay here again but we also want to try some other Europa Park hotels as they all look fab.

BaronessBlack

Family Traveller

28 Dec 2017

Just LOVELY!

My family (2 parents, 4 children) stayed in a family room in the Castillo Alcazar hotel. Our check in was incredibly easy. We had paid in advance for 3-day passes for the park and two nights in the hotel. When we checked in we were given our passes and we left a mobile number so they could call us as soon as our room was ready. Our room was nicely laid out, and if anything slightly too warm, and very welcoming after a long day outside! The beds were comfortable and the storage and bathroom facilities were well-designed for family use. We got slightly lost on our first morning trying to find the restaurant where breakfast was served, but we were soon put on the right track! Breakfast is buffet-style but caters to every dietary requirement and palate (Our vegan daughter found plenty to eat!). We ate one night in the restaurant Castillo in the hotel which was comparatively expensive, but delicious food and a combination of an extensive buffet and freshly grilled meats being brought to the table on large skewers and sliced onto the diner’s plate. Also, children under 6 eat for free! As always, we left Europa-Park with items still on our ‘To Do’ list, so we will definitely return! We had planned on maybe going swimming in the hotel pool, but never made it. There is also a convenient shopping service where if you purchase anything in the shops in the park, they will have it delivered to your hotel reception. Overall, we couldn’t have been happier with our stay! We would recommend the hotel and Europa-Park to everyone!

Pavlina A

Family Traveller

04 Nov 2017

Very nice

Recommend for sure! The kids had a long very time! Breakfast and food in general was very good! Very convenient to visit the park and early entrance to the park! We really enjoyed it ! Highly recommended and we will come again for sure

Roncer

Couples Traveller

28 Oct 2017

Europe Round Trip: night 2

We spend our 2nd night of the Europe Round Trip package in this hotel. The reception is at El Andaluz so we actually felt a bit like spending our 2nd night in the same hotel but in another room. It was fine though. The comforts of the beds was the same as in El Andaluz. Only when we arrived in the room we found 1 of our luggage items to be on the floor. Yet I expect a 4 star hotel to know how to handle luggage items so I complained about this during check out.

Vanessa M

Couples Traveller

09 Aug 2017

Great Hotel, Coziest of all at....

Have been to EP numerous times and stayed at all hotels. Castillo Alcazar ist the coziest of all, make sure you get a room higher up and overlooking the park. Staff is friendly albeit sometimes slow but always helpful. Nice full Breakfast Buffet with a large variety of choices. Europa Park is just a Great theme park...obvious the family who runs it cares about delivering a high quality vacation experience and is not so commercial as the Disneys of the world.

Powered by

Popular Areas

scroll up