Check in/out Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 2118 reviews
VERY GOOD 531 reviews
AVERAGE 189 reviews
POOR 58 reviews
TERRIBLE 38 reviews
Friends getaway Traveller
10 Jun 2018
Congratulations to the Hotel
My compliments to the entire team who treated our group with care and consideration which was even higher than our elevated expectations; outstanding.
The hotel itself is excellently located. The rooms (superior room) were spacious and extremely well appointed.
The food was excellent. What a delight to find a hotel that takes its breakfast offering seriously; wide selection and high quality, but with excellent personal service.
Unsure about the spa/pool which was slightly less in keeping with the rest of the hotel, but that was not on our agenda and hence not worthy of any further comment.
Excellent city hotel.
09 Jun 2018
I stayed here on a business trip for 3 nights. The front desk, bellman, cleaning stuff, room service -everyone was so lovely and accommodating.
I was in a newly renovated room and it was very nice as well. The bed and pillows were better than my bed at home and the bathroom had a lovely tub that I didn’t have a chance to use.
I’ve taken off one star because the WiFi pretty much didn’t work in my room. It would have been nice to be able to work from my room at times but it wasn’t possible.
01 Jun 2018
Beautiful and well located!
We stayed here for the Christmas markets! absolutely stunning! we were well looked after and the suite was well furnished with fresh fruit, iced drinks and highly polished furniture! A must stay for special occasions!
29 May 2018
Perfect hotel for Christmas in Berlin. It is central to all the activities and historical sites of Berlin. The staff at the hotel make it very special and are typical of the Ritz Carlton high end brand. Highly recommend.
25 May 2018
Great location but not really ....
The location of the Ritz is superb in the middle of Postdamer Platz. The room was large, airy and newly decorated. The bed was very comfortable. The concierge and the doorman were wonderfully helpful and a delight. The food in the restaurant came quickly and the service for breakfast and lunch was good. But that's where the rave reviews stop. The check-in was without problem but lacked any charm at all. There was no turn down service the two nights I was there, which is surprising for a hotel of this category. The bathroom amenities were not replenished (despite having been all used up) so I had to request them. The pressure was abysmal in the shower so much so that I had to use the bath to rinse the shampoo out of my hair (nothing was done about this despite my raising it the first morning). The handheld attachment for the bath was unhooked and required a call to housekeeping. A jacket came back from the regular laundry service with a newly bleached spot and still damp. A request for a hotel car to take me to the airport was not followed up- not a huge problem as taxis are readily available, but still disappointing. I am a member of their loyalty program and have stayed in many of their other properties, this was not up to their usual standard. I would expect a lot more from a Ritz hotel.