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Holiday Village Diplomat - Gloria Palace

sq. Gorna Banya

2,499

1,957

Per Night for 1 room

Best price for your stay in Holiday Village Diplomat - Gloria Palace. 2X refund if our rate is not cheaper!

3.5

GOOD

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1 ROOM RECOMMENDED FOR YOU

ROOM 1

ROOM ONLY INCLUDED

Standard Apartment

1,957

MMTIHM

Get Flat INR 292 OFF!

2,499

1,957

Total price per night for 1 room

Non Refundable

Booking Policy

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About Holiday Village Diplomat - Gloria Palace

check-in 2 PM | check-out 12 PM

Property Location When you stay at Holiday Village Diplomat - Gloria Palace in Sofia, you'll be in the suburbs, within a 15-minute

Property Location
When you stay at Holiday Village Diplomat - Gloria Palace in Sofia, you'll be in the suburbs, within a 15-minute drive of National Museum of History and Boyana Church. This family-friendly hotel is 4.6 mi (7.5 km) from National Palace of Culture and 5.3 mi (8.5 km) from Church of St. George.

Rooms
Make yourself at home in one of the 9 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, supervised childcare/activities, and wedding services.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Facilities offered in Holiday Village Diplomat - Gloria Palace :

Outdoor PoolPoolside barAccessible bathroomTelevision in common areasLuggage storageCoffee shop or café10+More Amenities
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  • Free Cancellation

Standard Apartment in Holiday Village Diplomat - Gloria Palace

Room Image

Air conditioning,In-room climate control (air conditioning),Free toiletries,Room service (limited ho...urs),Blackout drapes/curtains,Iron/ironing board (on request),Daily housekeeping,Cable TV service,Pay movies,Smoking And Non-Smoking,Sofa bed,Hair dryer,In-room safe,Minibar,Desk,free wifi,Private bathroom,BidetMore
Room Only 

10% OFF

Free Parking

Non Refundable

2,499

1,957

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Free Parking

Room Only 

Free Parking

Free Cancellation before 31-Oct-2018 11:00 PM IST

2,499

2,175

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Free Parking

Villa, 1 Double or 2 Twin Beds in Holiday Village Diplomat - Gloria Palace

Room Image

Air conditioning,In-room climate control (air conditioning),Free toiletries,Room service (limited ho...urs),Blackout drapes/curtains,Iron/ironing board (on request),Daily housekeeping,Cable TV service,Pay movies,Smoking And Non-Smoking,Sofa bed,Hair dryer,In-room safe,Minibar,Desk,free wifi,Private bathroom,BidetMore
Room Only 

10% OFF

Free Parking

Non Refundable

3,123

2,445

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Free Parking

Room Only 

Free Parking

Free Cancellation before 31-Oct-2018 11:00 PM IST

3,123

2,717

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Free Parking

Holiday Village Diplomat - Gloria Palace Hotel policies

Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 12 PM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

3.533 Reviews

EXCELLENT 8 reviews

VERY GOOD 10 reviews

AVERAGE 6 reviews

POOR 3 reviews

TERRIBLE 6 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

Shira S

Family Traveller

29 Jul 2017

Large room, quiet, but false a....

I booked this hotel specifically because of the pool as both myself and my daughter are crazy about pools and water activity. It is not in the centre of town so you need to take a very efficient bus in and out which was not really an issue for us.. We were given a huge space with a living room, bedroom and huge bathroom. The sides of the bath tub were falling apart but we just chuckled as this didn't really affect us. We still got good use out of it. Anyway, my big beef about this place is when my daughter and I went to the pool the first day to go for a dip. We were approached by this lifeguard/guardian/money-collecting lady who asked if we were hotel guests. I assumed that non guests had to pay, but then she asked for 10 leva. I argued with her saying it was included in the price and was on the website so then her manager came and told me that the hotel was managed separately and guests had to pay for the pool. I did not have enough Bulgarian money with me having spent most of it on a taxi that ripped us off, was hot and in desperate need to cool off in the pool and begged him to give us a break that the false advertising was not our fault. He would not relent, so then I got really mad and pointed out an area which had broken, sharp lose tiles on the patio. I picked up one of these tiles and dropped it, breaking it more saying, "You call this professional?!? Someone could trip on these and have a bad accident!" He thanked me for pointing out the work that was needed but also warned me not to break things or I would have to pay for them then told me that today we could enjoy the pool for free. Of course a bunch of local Bulgarian tourists were looking at me and I was a bit embarrassed for making this scene, but at least I made my point. They really need to get their act together about this misleading advertising and understand that if they keep charging hotel guests this will not improve their reputation. I also want to mention that the fee is only 10 leva to enter the magnificent spa pools at Separeva Banya which is about an hours drive out of Sofia!!! So this price is scandalous if you compare it to the entrance price of other pools that are 20 times better than this one. There is another enormous pool complex on the outskirts of Sofia (Diana pool) where professional divers go to practice, and the entrance fee there is also 10 leva. So my message to Hotel Gloria Palace Diplomat is to CANCEL YOUR RIDICULOUS POOL FEE FOR HOTEL GUESTS!!!! Work it out between yourselves and at least make your guests happy!!

satell1te

Family Traveller

24 Jul 2017

Awful

This place is an absolute disgrace. Almost everything it says is included is charged for. Situated in the middle of a run down dirty, industrial area - miles from anywhere. The room was filthy when we arrived - other that clean sheets I don't think they had bothered to clean it, feet were black after walking on the floor for a few minutes, and made horrendously worse by the used condom we found in the bedside draw. So much so that my 13 yr old Son refused to sleep in the room and decided instead he would be sleeping on the sofa. We decided to go to the pool area, and first thing we noticed were breasts everywhere. I'm no prude but my poor Son didn't known where to look. Worse cause there are kids everywhere! So anyway, after putting our bags down on a side table (as we were told all of the sunbeds were reserved) we went for a dip into the pool. Next thing is we are called over and being told by the dolly bird "life-guard/debt collector that we have to PAY to go in the pool. 10 Lev per person per day (just work that out if you've booked for 2 weeks). She got her manager who said that the pool and restaurant are not owned by the hotel so cost more to use. I argued about it as I had already paid for this hotel months ago and bookings.com advertised and sold it under the pretense of it having the pool and gym included. BTW- NO GYM here at all. which really annoyed my Son as that was one reason we booked here!!!! Eventually after playing hell I'm told our room cost includes the pool use, but by then everyone is staring at us and we felt VERY uncomfortable. There is also NO free breakfast despite it stating that there was. We had taken a bottle of water and a carton of OJ with us down to the pool and were then told you are not allowed to have anything here you have not bought from their OVER-PRICED bar. The restaurant is also over priced compared to the previous hotel we stayed in last week and the choice of food is pants. They hype the prices as you have no option but to eat here, starve, or get a taxi into the City. The final moan is the waiting staff's implicit assumption that whenever the bill is given whatever you put in the wallet over and above the actual (over) priced bill, even if you have no change, is theirs. Be it the equivalent of a £1-00 to what equated to £9-00 one evening! Felt like I had been robbed blind! Gloria Palace?? I think not. More like the Gloria rip off, P taking, disgusting hell hole. I will NEVER go there again. DO NOT STAY HERE!!  The ONLY positives were the pretty gardens, but had we dared to walk around them I'm sure we would have been charged extra for that too!!!! Not worth the stress, the hassle or the money! 

BaiIvan

Friends getaway Traveller

01 May 2017

Disappointing wedding receptio....

Attended a wedding here. The garden restaurant was pathetic, the food was tasteless and of cheap quality, the restrooms were disgusting. The whole place looked in bad shape, including the pool with its dirty water and dead leaves and the surroundings. Some Hillbillies and mobsters at the far end of the restaurant didn't make matters better. A pity for the wasted potential of a tranquil, secluded location, but still not far from the city center. We didn't stay at the hotel and I wouldn't dare.

Nathanananan

Couples Traveller

09 Apr 2017

Mixed

Gloria Palace is a somewhat tired hotel in an industrial area that is rather less pleasant and rural than its pictures suggest. The staff were delightful, made us very welcome and were extremely helpful. We were given a 2 bedroom house rather than a room which was nice but had a strong smell of smoking in all areas which was horrid. The spiral staircase was broken away from the wall and was probably dangerous. Beds were twin but very comfortable. Sofia has a large number of stray dogs and these communicate loudly with each other ALL NIGHT so sleep was limited. The restaurant in the hotel was fantastic, great staff and stunning food. The pool was not in use and was full of black water. Overal it was slightly disappointing but I have to accept that we paid peanuts and it was great value for money.

Ahlam A

Solo travel Traveller

26 Mar 2017

Amazing stay

The hotel was full they offered me a villa I was lucky, everything is perfect. Staff are helpful and polite, the place is far far the centrum if u looking for an escape. The restaurant Maxim is very classy with wonderful staff i enjoyed the food and appreciate the service. Will definitely come back

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