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Camel's Back Road, Mussoorie | 2 minutes walk to The Mall Road
391 Ratings, 205 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property offers a convenient location just a short walk from Mall Road, making it accessible for visitors. Guests appreciate the courteous staff and good food, with many mentioning the clean rooms and beautiful views. However, some reviews raise concerns about cleanliness and maintenance, as well as issues with parking and room service. Overall, the hospitality and food quality are commonly highlighted.
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couple friendly
Great stay great location good staff good food over all nice experience....
Room: Luxe Room with Balcony
Terrible Stay
The room was filled with spiders and the ac was not working, the washroom was stinking so much, even the shower was leaking, the service is very slow, very arrogant staff, terrible experience
Room: Luxe Room with Balcony
Poor Stay
It was very difficult to reach the hotel as it is located deep inside Mall Road, with no prior information available about its exact location. You also have to walk quite a lot to get there, so be prepared for this before booking.
Room: Luxe Room with Balcony
Good Stay
good and nice experience about minute walk to mall road
Room: Luxe Room with Balcony
Comfortable and budget friendly hotel in the heart ❤️ of Muss
The Zone connect is a neat and clean hotel on the Mall Road.The service provided is great and the location is peaceful and close to Mussoorie,Mall road.The staff is very courteous and professional.
Room: Connect Room (No View)
Average Stay
The team put in significant effort to rectify issues that arose, and their dedication to resolving problems was evident. However, to ensure a smoother experience moving forward, implementing processes to streamline operations would be beneficial. ## Positive Aspects Despite some delays, the staff consistently maintained a courteous and genuinely helpful demeanor, which greatly contributed to resolving issues and improving the overall experience.
Room: Family Room
Zone Connect by The Park Mussoorie has replied on Fri Jun 20 12:28:54 IST 2025
Dear Diwaker balodi, We appreciate your positive feedback on our team's dedication and service. It's rewarding to hear that despite a few hitches; our efforts delivered a positive experience and helpful resolutions. Your suggestion on streamlining operations to avoid such issues is duly noted. We're always striving for improvement, so insights like these are vital in shaping our action plans. Our team's courteous nature is something we take pride in and it's energizing to know it leaves a positive impression on our valued clients. Once again, your constructive input is highly recognized, and we assure you of our continued commitment to excellence in future endeavors. Thanks & Regards Operations Manager
Good Stay
nice ambience polite staff gud service easy to access near mall road and pickup drop facility by hotel
Room: Premium Room with Terrace
Zone Connect by The Park Mussoorie has replied on Fri Jun 20 12:29:04 IST 2025
Dear Rajesh Sharma, It is wonderful to know that you appreciated our easy access convenience, close proximity to Mall Road and the pick-up and drop facility offered by the hotel. We are pleased that you enjoyed both our ambiance and the courtesy of our staff. They are indeed one of our greatest assets and play a pivotal role in offering the high standard service we strive for. We continuously work to keep a friendly and inviting atmosphere within our premises so as to ensure a comfortable and worthwhile stay for all our guests. Your feedback encourages us to continue delivering the best services and hospitality. We wait in eager anticipation of serving you again in the future. Thanks & Regards Operations Manager
Excellent Stay
Property location was excellent. Very neat & clean ambience with good food & great hospitality
Room: Premium Room with Terrace
Zone Connect by The Park Mussoorie has replied on Fri Jun 20 12:29:14 IST 2025
Dear Guest, We're so pleased to hear that you enjoyed your stay at our property. It's always delightful to hear feedback from our guests and knowing that you found the location excellent and appreciated the cleanliness and ambience makes us very proud. We work hard to provide our guests with an enjoyable experience and delicious food, so we're glad that you also appreciated the quality of our in-house dining. Your feedback on our hospitality is incredibly warming, as our team strives to offer top-notch service to every guest. We will certainly pass along your kind words to our staff! Offering the best experience possible is our main purpose, and it sounds like we were able to deliver that for you. We hope to have the pleasure of welcoming you back in the near future. Thanks & Regards Operations Manager
Terrible Stay
Very bad stay in hotal.. Room is not good.. Ac is not working Properly.. i asked to Reception Person so many time to change my room but he is not single response to me.. am not able to sleep 3 night with my child.. Also durty smell was in room.. i pay for 3 days stay but its a only poor experiance..
Room: Connect Room (No View)
Terrible Stay
Went to Mussoorie with my own vehicle. Was asked to park the same at a certain spot by staff of the hotel. Found my scratched in the morning with staff and manager blaming us for parking at the wrong location. Were not willing to accept the mistake of their own staff. Please be careful of your belongings. Worst hospitality ever at this Mussoorie property. Will never ever recommend to anyone.
Room: Connect Room (No View)
Good Stay
Good stay locations was excellent staff members are helpful my husband get some injury the guy at desktop help us lot food was tasty view from our room is very nice overall stay is very good
Room: Connect Room (No View)
Zone Connect by The Park Mussoorie has replied on Sun Jun 22 16:56:44 IST 2025
Dear Rani Narang, We're thrilled to know you had such an enjoyable stay at our establishment. Your generous words about our location and helpful staff truly warmed our hearts. We're glad to know that our staff was able to assist your husband during his injury and made sure your needs were attended to promptly. Also knowing you found the food tasty and the view from your room wonderful truly makes our efforts worth it. It's delightful that your overall experience was positive. We would love to host you again and strive to make your next stay even more enjoyable. Safe travels till we meet again! Thanks & Regards Operations Manager
Rooms Quality and Foo
)arrived at hotel on 1st june 11.30 am still checkin denied till 2 pm though room were empty from 12 pm. 2.)The the table ball was provided but it was a broken one. 3.)the room says premium with terrace but its a common terrace with restaurent. 4.)the room says premium with terrace but its a common terrace with restsurant chair and table placed outside the window..the quality of window is bad and all voice can be heard be it rain,thunderstorm and most disaster people are drinking alcohol and talking loudly till 12 am midnight on 1st june. 4.the breakfast is same menu all days and half of the food seems like stale food
Room: Premium Room with Terrace
Great Experience
The hotel is close to mall road, the staff is very friendly and helpful. Food was also of good quality.
Room: Luxe Room with Terrace
Zone Connect by The Park Mussoorie
Dear Nitish, Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with us at Zone Connect by The Park - Mussoorie. It's lovely to know that our location, staff, and food quality contributed positively to your stay. We hope to welcome you back soon! Operations Manager Zone Connect by The Park - Mussoorie
Terrible Stay
Very bad locality, food was average, transport is not available after 9 pm. Your personal vehicle can not go till hotel after 4:30.
Room: Connect Room (No View)
Zone Connect by The Park Mussoorie has replied on Sat May 03 17:35:58 IST 2025
Dear Mayank, Thank you for sharing your feedback. We're sorry to hear that your stay did not meet your expectations. We understand that the locality, food options, and transport availability are important factors, and we will take your comments into consideration for improvement. Your experience is valuable to us. Regards Operations Manager Zone Connect by The Park - Mussoorie
Review for stay
Great experience, good food clean rooms and good view of Mussoorie , staff is very cooperative and always available to help
Room: Luxe Room with Balcony
Zone Connect by The Park Mussoorie has replied on Sat Apr 19 13:09:53 IST 2025
Dear Kunal, Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Zone Connect by The Park - Mussoorie. It's lovely to know that you enjoyed the food, cleanliness, and the views, as well as the support from our staff. We look forward to welcoming you back! Operations Manager Zone Connect by The Park - Mussoorie
Excellent Stay
I really loved the stay here, the location is wonderful and staff behavior is very generous I would like to specially thanks Mr shivanshu, mampi, rohit, and Anup for making my trip wonderful
Room: Connect Room (No View)
Zone Connect by The Park Mussoorie has replied on Sun Mar 30 10:13:45 IST 2025
Dear Preety, Thank you for sharing your wonderful experience! We're delighted to hear that you loved your stay and enjoyed the beautiful location. Your appreciation for our staff, especially Shivanshu, Mampi, Rohit, and Anup, means a lot to us. We hope to welcome you back to Zone Connect by The Park - Mussoorie soon! Regards Operations Manager Zone Connect by The Park - Mussoorie
Good Stay
It was sweet simple good stay, friendly staff, good location. In short good experience
Room: Premium Room with Terrace
Zone Connect by The Park Mussoorie has replied on Sun Mar 23 21:00:49 IST 2025
Dear Guest, Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your stay, appreciated the friendly staff, and found the location to your liking. We hope to welcome you back to Zone Connect by The Park - Mussoorie soon! Operations Manager
nice stay
very good experience... break fast was good.and tasty...location also good..near mall road..staff was good.
Room: Connect Room (No View)
Zone Connect by The Park Mussoorie has replied on Sun Mar 30 10:17:03 IST 2025
Dear Rutvij, Thank you for your wonderful feedback! We're delighted to hear that you had a nice stay and enjoyed the breakfast, location near Mall Road, and our staff. Your positive experience means a lot to us, and we hope to welcome you back soon at Zone Connect by The Park - Mussoorie! Regards Operations Manager Zone Connect by The Park - Mussoorie
Excellent Stay
great amenities , view and full variety of food. rooms were clean , food was hygienically cooked and sumptuous. overall experience has been very good.
Room: Premium Room with Terrace
Zone Connect by The Park Mussoorie has replied on Sun Mar 30 10:18:03 IST 2025
Dear Ashish, Thank you for sharing your wonderful experience! It's satisfying to hear that you enjoyed the amenities, view, and food during your stay. We appreciate your kind words about the cleanliness and hygiene, and we're thrilled that your overall experience was so positive. We hope to welcome you back to Zone Connect by The Park - Mussoorie soon! Operations Manager Zone Connect by The Park - Mussoorie
Good, Amazin
Very good hotel, good location, 2min walk to Mall road but slightly slope. Clean towels & linen. Food taste is amazing. Staff is very helpful and try accommodating all your requests. Reception staff Mampi, restaurant staff Ravinder, full team very good
Room: Luxe Room with Balcony
Zone Connect by The Park Mussoorie has replied on Sat Mar 08 10:51:52 IST 2025
Dear Neeraj, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at Zone Connect by The Park - Mussoorie. It’s great to know that our team, especially Mampi and Ravinder, made a positive impact on your experience. We appreciate your kind words and hope to welcome you back soon! Hotel Manager
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