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You are booking hotel for more than 30 days

Review Of Hotel Sunny Cot0123401234

Kulri Chowk, Mussoorie | About a minute walk to The Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
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    3.4
    Good

    271 Ratings

    excellent
    27%
    very good
    31%
    average
    24%
    poor
    6%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 4
    • 4
    • 2
    • 3
    • 3
    • 2
    • 4
    • 4

    Rating Categories

    • Location3.4
    • Cleanliness3.7
    • Room3.7
    • Food3.2
    • Hospitality3.9
    • Value For Money3.1
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    Reviews Summary

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    The property enjoys a fantastic location just a short walk from Mall Road, making it convenient for exploring local attractions. Guests appreciated the beautiful views and the tasty food served here. The staff is described as friendly and helpful, especially the manager, who is often highlighted for excellent service. However, many reviews pointed out issues with hygiene and room readiness upon arrival, along with transportation difficulties. Overall, there are mixed feelings about cleanliness and some aspects of service.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    pervinder s.family

    The hotel staff refused us to book the room through MakeMyTrip because they will give discount if we do it in cash, yet we have to charge extra for taking a metro to that hotel.

    Travel Month: Aug 2025

    Room: Executive Room

    Hotel Sunny Cot has replied on Wed Aug 27 17:32:43 IST 2025

    We sincerely regret the inconvenience you experienced during your visit. This is certainly not the level of service we strive to provide. Please be assured that we strictly adhere to our policies with OTA partners, and your feedback has been shared with the concerned team for immediate attention. We truly value your input and will take corrective measures to prevent such situations in the future. Thank you for bringing this to our attention.

    2.0

    Poor Stay

    khushi v.family with 1 kid

    The service was not good and the property was different than the pictures. They were no proper toiletries provided and the room was not well maintained.

    Travel Month: Jun 2025

    Room: Superior room

    Hotel Sunny Cot

    We’re truly sorry to hear that your experience did not meet expectations. Please accept our sincere apologies for the inconvenience you faced regarding the service, room maintenance, and missing toiletries. We also regret that the property photos did not align with your perception, and we will review this immediately to ensure better transparency. Your feedback is very important to us, and we will work with our team to address these issues so future stays are much improved. We appreciate you bringing this to our attention and hope you will give us another chance to serve you better.

    3.0

    Average Stay

    gaurav g.

    The hotel's accessibility presents some challenges, although the cleanliness is commendable. While the hotel is conveniently located near Mall Road, the availability of transportation to and from the hotel was limited.

    Travel Month: Jun 2025

    Room: Superior room

    Hotel Sunny Cot

    Thank you for sharing your feedback with us. We’re glad to know you appreciated the cleanliness and our convenient location near Mall Road. 🌸 We do regret the inconvenience you faced with accessibility and transportation, and your comments will help us work on solutions to make travel easier for our guests. We truly appreciate your review and hope to welcome you again for an even more comfortable stay.

    3.0

    Average Stay

    deepak c.

    As per photos showed it was diffrent food quality was not good ...

    Travel Month: Jun 2025

    Room: Superior room

    Hotel Sunny Cot

    We’re sorry to hear that the food quality did not meet your expectations and that it differed from the photos. Your feedback is important to us, and we will review this with our kitchen team to ensure improvements. Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future.

    4.0

    Good Stay

    gulshan s.

    Property is good

    Travel Month: Jun 2025

    Room: Superior room

    Hotel Sunny Cot has replied on Wed Aug 27 17:35:03 IST 2025

    Thank you for your feedback! We’re glad to hear that you found the property to be good. We look forward to welcoming you again soon!

    5.0

    bht acha lga apke hotel ma fir ayege

    pankaj k.couple

    very good hotels and staffs good service nd good fully enjoy nd very tasty food dinner lunch everything is good

    Travel Month: Jun 2025

    Room: Deluxe room

    Hotel Sunny Cot

    Thank you so much for your wonderful feedback! 🌸 We’re delighted to know you fully enjoyed your stay, loved the food, and appreciated our staff and services. Your kind words mean a lot to our team and motivate us to keep delivering the best experiences.

    3.0

    verall good

    kishan p.couple

    all staff are helpful.. good people..!! very helpful. rooms are average.. location thodi presani ka hai.. sadak se jyada upar hai... pair me dard ho jata hai... hotel tak pahuchne me.. overall good.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe room

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    Hotel Sunny Cot

    Thank you for sharing your experience with us. We’re happy to hear that you found our staff helpful and welcoming. 🌸 We also appreciate your honest feedback about the rooms and the uphill location — we understand it can be a bit challenging, and your comments will help us look for ways to make it easier for our guests. We’re glad that overall you had a good stay, and we hope to welcome you again for an even better experience.

    5.0

    Nice stay. situated at a good place.

    kapil k.family

    property is good. rooms were clean. food was good and tasty. room service was very good. I found this property through MMT.

    Travel Month: Jun 2025

    Room: Deluxe room

    Hotel Sunny Cot

    Thank you for your kind words! 🌸 We’re delighted to know you found our property good, enjoyed the clean rooms, tasty food, and appreciated our room service. We’re also glad you discovered us through MMT and chose to stay with us. We look forward to hosting you again soon for another pleasant experience.

    1.0

    Horrible hotel

    family with 1 kid

    Horrible hotel.Very bad ambiance and stinking…Would not suggest…Too bad…..Filthy and not at all advisable to stay.

    Travel Month: Jun 2025

    Room: Superior room

    Hotel Sunny Cot has replied on Wed Aug 27 17:37:08 IST 2025

    We’re very sorry to hear about your disappointing experience. The conditions you described are certainly not up to our standards, and we sincerely apologize for any discomfort caused. Your feedback is important to us, and we will investigate these issues promptly to make the necessary improvements. We appreciate you bringing this to our attention.

    4.0

    Good Stay

    sakshi c.

    Room is quit decent and avians was good

    Travel Month: May 2025

    Room: Standard Room

    Hotel Sunny Cot

    Thank you for your kind words! We’re glad to know you found the room decent and enjoyed the ambience. 🌸 We look forward to hosting you again soon.

    5.0

    amazing stay at sunny co

    mohd a.family

    Just wrapped up a two-day stay at Sunny Cot Hotel on Mall Road, and it was pretty great. Location-wise, it's perfect – literally had easy access to everything around. My room was super clean and cozy, and the staff were all really nice and helpful. Definitely a solid pick if you're looking for convenience and comfort.

    Travel Month: May 2025

    Room: Superior room

    Hotel Sunny Cot

    Thank you for sharing your experience with us! 🌸 We’re delighted to know you enjoyed your two-day stay, appreciated the clean and cozy room, and found our location on Mall Road convenient. Your kind words about our staff mean a lot to us and encourage the team to keep delivering their best. We’re glad you found us a solid choice for both comfort and convenience, and we look forward to welcoming you back soon!

    5.0

    Excellent Stay

    bijender c.family

    I stayed here with my husband for around 5 days and the service was amazing. the staff is very polite and humble. My husband got a stomach infection because of the streetside food and the staff helped us a lot. The chef( Anil) was very polite and helped us with the healthy food specially dal khichdi, daliya, plain daal and all. I really like to thank the hotel manager(Pyar singh) and all the staff.(Pooja, Subodh,Himanshu) good luck.

    Travel Month: May 2025 (4-Night Stay)

    Room: Deluxe room

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    Hotel Sunny Cot

    Thank you for choosing to stay with us and for sharing such heartfelt feedback. 🌸 We’re delighted to hear that you and your husband enjoyed our service and hospitality. It’s wonderful to know that our team — Chef Anil with his healthy meals, as well as Pooja, Subodh, Himanshu, and our manager Pyar Singh — could make your stay comfortable and provide the care you needed during your husband’s recovery. Your kind words mean a lot to our entire team, and we will be sure to pass on your appreciation to them. We wish your husband continued good health and look forward to welcoming you both again soon for another memorable stay.

    1.0

    the management is bad, rooms are so so

    sarbani g.family

    Rooms don’t look as good as the pictures. There were around 10-12 young folks in the property who were playing extremely loud music on speaker on the terrace a partying. Other guests could not sleep till early morning because of the disturbance and management did nothing. Basic requirement when you book a hotel is that you can get some sleep at night. Only good thing is they pick up and drop you from Mall Road.

    Travel Month: May 2025

    Room: Standard Room

    Hotel Sunny Cot

    We’re truly sorry to hear about the inconvenience you faced during your stay. Please accept our sincere apologies for the disturbance caused by other guests and that our team did not manage the situation to your satisfaction. A peaceful and comfortable environment is a basic expectation, and we regret falling short in this regard. We also note your concern about the room appearance not matching the photos, and this will be reviewed immediately to ensure better transparency for our guests. On a positive note, we’re glad you found our Mall Road pick-up and drop-off service helpful. Your feedback is very important to us, and we will take corrective steps to avoid such issues in the future. We hope you will give us another chance to provide you with a much better experience.

    5.0

    Excellent Stay

    deepti s.couple

    Perfect for couple and family. Great experience.... The location is good and view is perfect.

    Travel Month: May 2025

    Room: Deluxe room

    Hotel Sunny Cot

    Thank you for your lovely feedback! 🌸 We’re delighted to know you had a great experience and enjoyed the perfect views and location. It’s wonderful to hear that you found our place ideal for both couples and families. We look forward to welcoming you again soon!

    5.0

    Excellent Stay

    shaurya j.couple

    My stay was good and it is wonderful hotel...the food was good enough. Service is good and the behaviour of staff is also good.

    Travel Month: May 2025

    Room: Deluxe room

    Hotel Sunny Cot

    Thank you for your kind words! 🌸 We’re delighted to know you had a good stay and enjoyed the food, service, and our team’s hospitality. Your appreciation means a lot to us, and we look forward to welcoming you again soon for another wonderful experience.

    5.0

    Excellent Stay

    kuldeep v.couple

    Good experience...

    Travel Month: May 2025

    Room: Deluxe room

    Hotel Sunny Cot

    Thank you for your feedback! 🌸 We’re glad you had a good experience and look forward to hosting you again soon.

    5.0

    Good sta

    satyam k.couple

    A hotel stay was incredibly enjoyable, offering a blend of comfort and convenience. From the moment we arrived, the staff was welcoming and helpful, ensuring a smooth check-in process. The room was spacious and clean, with all the amenities we needed, and the hotel's location was ideal for exploring the surrounding area

    Travel Month: May 2025

    Room: Deluxe room

    Hotel Sunny Cot has replied on Thu May 15 12:30:42 IST 2025

    Dear Satyam, Thank you for your kind words! We're delighted to hear you had such an enjoyable and comfortable stay. Your appreciation for our staff and amenities means a lot to us. We look forward to welcoming you back soon! Best Regards,

    5.0

    Excellent Stay

    mohit j.solo

    [06/03, 11:30 am] Rajat: Kab Ara hai? [10/05, 10:04 am] Arun Ota: A hotel stay was incredibly enjoyable, offering a blend of comfort and convenience. From the moment we arrived, the staff was welcoming and helpful, ensuring a smooth check-in process. The room was spacious and clean, with all the amenities we needed, and the hotel's location was ideal for exploring the surrounding area

    Travel Month: May 2025

    Room: Deluxe room

    Hotel Sunny Cot

    Thank you for sharing such wonderful feedback about your stay with us! 🌸 We’re delighted to hear that you enjoyed the comfort and convenience of our hotel, appreciated the smooth check-in, and found the room spacious and well-equipped. It’s also great to know that our location added to the ease of exploring the area. Your kind words about our team’s hospitality mean a lot to us, and we look forward to welcoming you back soon for another enjoyable stay.

    5.0

    Excellent Stay

    aditi j.couple

    It was a perfect stay, The staff was nice and professional, and also guided us to visit the best localities.

    Travel Month: May 2025

    Room: Deluxe room

    Hotel Sunny Cot has replied on Thu May 15 12:31:27 IST 2025

    Dear Aditi, Thank you for your wonderful feedback! We're glad you had a perfect stay and appreciated our team's hospitality and guidance. Hope to see you again soon! Best Regards,

    1.0

    Bad Experience all together not suggested for stay

    aman a.family with 1 kid

    Over charged as per service and rooms and it’s too inside the Mall Road and there is no convenience available

    Travel Month: May 2025

    Room: Deluxe room

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    Hotel Sunny Cot has replied on Thu May 15 12:32:36 IST 2025

    Dear Aman, We're sorry to hear about your experience. Your feedback is important to us, and we'll review the concerns you've raised to improve our services. Thank you for bringing this to our attention. Best Regards,

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