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Review Of Hotel Luxury Inn Mussoorie By Stotrak Hospitality0123401234

Kulri Chowk, Mussoorie | 3 minutes walk to The Mall Road

    User Rating & Reviews

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    • group
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    3.8
    Very Good

    79 Ratings, 36 Reviews

    excellent
    42%
    very good
    20%
    average
    23%
    poor
    6%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 4
    • 4
    • 3
    • 3
    • 3
    • 5
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness4.1
    • Food3.1
    • Value For Money3.9
    • Facilities3.5
    • Child Friendliness4.6
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    Review Summary

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    Guests appreciate the property for its excellent location, cleanliness, and well-maintained rooms offering beautiful valley views. The staff is often described as polite and cooperative, with many highlighting the quick service and delicious food. While some mention parking difficulties and occasional service hiccups, overall, many have had positive and memorable experiences during their stay.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    pallab k.family with 1 kid

    Porpoerty location bit congusted area and food was good. Good Service and hospitality given by hotel staff.Room and amenities are good.

    Travel Month: Oct 2025

    Room: Deluxe Room

    3.0

    Food quality and room

    sandeep y.couple

    Room was average and food quality is not good . Tea was tasteless. We booked city view room but there was no view from the room .

    Travel Month: Jul 2025

    Room: Deluxe Room with Balcony

    3.0

    Average Stay

    sarabjeet t.family with 1 kid

    Room was quiet decent but hotel’s room service was pathetic, hardly anyone bothered to clear dishes post service, running water was again issue on last day’s stay, receptionist hardly picks up call from room and finally food quality was below par. Not worthy staying or recommending

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Executive Valley View Room

    5.0

    Excellent Stay

    nitesh k.couple

    The hotel was excellent. The rooms were clean, spacious, and well-maintained with modern interiors. The staff was very polite and helpful throughout the stay. Room service was prompt, and the food was delicious. The location was also perfect – everything was easily accessible nearby. Overall, it was a comfortable and enjoyable experience

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Executive Valley View Room

    2.0

    Room Service was very poor

    manoj r.family

    hospitality services was not up to as expected. After reaching even due time, room was not ready and took much time.

    Travel Month: Jun 2025

    Room: Executive Valley View Room

    1.0

    Never recommend to any one.

    devjeet s.family

    Staff was not coordinating. Staff was rude. Staff was not coordinating. Staff was rude. Hotel staff is money minded.

    Travel Month: Jun 2025

    Room: Deluxe Room

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    5.0

    Excellent Stay

    santosh m.family with 2 kids

    Hotel luxury inn mall road mussoorie 1. Situated at prime location approx 300 metre from picture palace or bus stand 2. Very neat and clean campus. 3. Beautiful valley view 4. Tasty and delicious breakfast and dinner 5. Very decent behavior of staffs 6. Completely satisfied durind stayed

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    ajay s.family with 1 kid

    Nice hotel at good location with very good hospitality and gentle behaviour of staff and very quick service. Nice experience.šŸ‘šŸ‘šŸ‘

    Travel Month: May 2025

    Room: Deluxe Room with Balcony

    Hotel Luxury Inn Mussoorie By Stotrak Hospitality has replied on Tue May 20 10:07:55 IST 2025

    Dear Guest, Thank you so much for your kind review of Hotel Luxury Inn by Stotrak, The Mall Road, Mussoorie. It’s truly rewarding to hear that you had such a positive experience with us. We’re delighted you enjoyed our location, spacious, luxurious rooms, near popular local attraction such as the Mall Road, Bhatta Fall, Landour Bazaar, Kempty Fall, and Mussoorie Lake. At Hotel Luxury Inn by Stotrak, The Mall Road, Mussoorie, we’re dedicated to providing a relaxing, memorable stay for our guests, combining high standards of service with the charm and beauty of the famous Queen of Hills, Mussoorie. Our team takes great pride in creating a welcoming environment, whether you’re here to explore Mussoorie’s top attractions or simply unwind with nature in the hills. We’re thrilled that you appreciated our attention to detail and unique amenities, which we believe make us one of the best hotels in Mussoorie. We look forward to welcoming you back on your next visit to Mussorie. Whether you’re here to experience more of attractions, or just to relax, we’re here to make your stay exceptional. Thank you again for choosing Hotel Luxury Inn by Stotrak, The Mall Road, Mussoorie

    5.0

    Luxury experience at the best price. Must visit property in all aspects

    pooja y.family with 2 kids

    The location is superb, amenities are excellent, and food, service, staff behavior, and including owner are beyond the expectations. it was an amazing experience, and I am delighted to share this feedback after visiting here. this hotel made my trip more beautiful šŸ˜

    Travel Month: Apr 2025

    Room: Executive Room City View

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    Hotel Luxury Inn Mussoorie By Stotrak Hospitality

    Dear Guest, Thank you for your kind review of Hotel Luxury Inn by Stotrak, The Mall Road, Mussoorie. We're thrilled you enjoyed our prime location, spacious rooms, and proximity to attractions like Mall Road, Bhatta Fall, Landour Bazaar, Kempty Fall, and Mussoorie Lake. Our team is committed to delivering a relaxing, memorable stay with warm hospitality and top-notch service in the heart of the Queen of Hills. We’re glad you appreciated the comfort, attention to detail, and unique amenities we offer. We look forward to welcoming you again on your next visit—whether to explore more or simply relax in the hills. Thank you for choosing Hotel Luxury Inn by Stotrak! Warm regards, Manager Hotel Luxury Inn by Stotrak, The Mall Road, Mussoorie Stotrak Hotels Group

    5.0

    Good experience...everything was awesome

    gagangeet s.family with 2 kids

    it was delightful behavior ,room,location, food everything was really good...v good experience...we will definitely visit again

    Travel Month: Mar 2025

    Room: Executive Valley View Room

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    Hotel Luxury Inn Mussoorie By Stotrak Hospitality

    Dear Guest, Thank you for your kind review of Hotel Luxury Inn by Stotrak, The Mall Road, Mussoorie. We're thrilled you enjoyed our prime location, spacious rooms, and proximity to attractions like Mall Road, Bhatta Fall, Landour Bazaar, Kempty Fall, and Mussoorie Lake. Our team is committed to delivering a relaxing, memorable stay with warm hospitality and top-notch service in the heart of the Queen of Hills. We’re glad you appreciated the comfort, attention to detail, and unique amenities we offer. We look forward to welcoming you again on your next visit—whether to explore more or simply relax in the hills. Thank you for choosing Hotel Luxury Inn by Stotrak! Warm regards, Manager Hotel Luxury Inn by Stotrak, The Mall Road, Mussoorie Stotrak Hotels Group

    5.0

    Stay @ luxury inn

    priya s.family

    It was very pleasant. Hotel adminstration was very cooperative. Food was excellent. It's very close to mall road

    Travel Month: Jan 2025

    Room: Deluxe Room

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    5.0

    amazing view from hotel and service and room was good and easy to locate ,,

    suhel a.couple

    Easy to find a hotel , the staff was very friendly, hotel hygiene was excellent, room was also excellent

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Executive Room City View

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    5.0

    Excellent Stay

    lakshya c.couple

    Wonderful stay nice hospitality and perfect stay neat and clean rooms and perfect view from the room

    Travel Month: Dec 2024

    Room: Executive Valley View Room

    Hotel Luxury Inn Mussoorie By Stotrak Hospitality has replied on Sat Jan 04 17:52:08 IST 2025

    Dear Lakshya, Thank you for your lovely review! We’re delighted to hear that you had a wonderful stay and appreciated our hospitality, neat and clean rooms, and the perfect view from your room. Your satisfaction means the world to us, and we can’t wait to welcome you back for another exceptional experience in the future! Thanks and regards,

    3.0

    Average Stay

    rakesh k.

    It was over priced. Basic amenities like towel, soap, shampoo were not there. When told then they gave. Tea and coffee making facilities not there

    Travel Month: Jun 2024

    Room: Deluxe Room

    Hotel Luxury Inn Mussoorie By Stotrak Hospitality has replied on Sat Jul 27 15:57:14 IST 2024

    Dear Rakesh, Thank you for sharing your feedback. I’m sorry to hear that the amenities didn’t meet your expectations. We’re working to address these issues and ensure that all essentials are readily available. Your input helps us improve, and we appreciate it.

    1.0

    Terrible Stay

    naheda a.loyalty-icongroup

    Never stay here worst experience no vehicles allowed steep entrance window curtains not provided shower was not working there were cockroach very poor breakfast

    Travel Month: Jun 2024

    Room: Deluxe Room with Balcony

    Hotel Luxury Inn Mussoorie By Stotrak Hospitality has replied on Sat Jul 27 15:58:05 IST 2024

    Dear Naheda, I’m deeply sorry to hear about your experience. This is not the level of service we aim to provide. We’re addressing each issue you mentioned, from the entrance to the amenities and cleanliness. Thank you for bringing these concerns to our attention; your feedback is crucial for our improvement.

    3.0

    Average Stay

    ashutosh p.

    Not easy to reach to the hotel. Very difficult location to trace easily food service is poor

    Travel Month: May 2024

    Room: Deluxe Room with Balcony

    Hotel Luxury Inn Mussoorie By Stotrak Hospitality has replied on Thu May 16 18:34:54 IST 2024

    Thank you for taking the time to leave a review about your recent stay. We appreciate all feedback, as it helps us understand how we're doing and we will use it to continue improving our guest experience. We hope to see you again soon! Thanks & Regards

    1.0

    Room checked in very pathetic condition

    sheetiz a.family

    We had a check in at 2 pm and we reached hotel around 2:30pm after informing them to keep the room ready but we were given a room in worst condition with cigarette buds in washbasin, dirty washroom, used toothbrushes and used bedsheets. On complaint they took another 1. 5 hours to clean the room. We got room at 4pm due to which we couldn't rest and go for sightseeing. Even the breakfast is also very bad.

    Travel Month: Apr 2024

    Room: Deluxe Room with Balcony

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    Hotel Luxury Inn Mussoorie By Stotrak Hospitality has replied on Thu May 16 18:35:40 IST 2024

    Thank you for sharing your feedback. We apologize that your stay wasn't what you expected. Please know that we take your concerns seriously and will address them internally to ensure future guests have a better stay. We appreciate your honesty. Thanks & Regards

    4.0

    Good Stay

    dineshsingh c.loyalty-iconcouple

    Valley view rooms are very good. Otherwise it's ok ok. U hv to walk almost 100 mtr to reach the hotel with luggage or hire kuli to take your luggage.

    Travel Month: Apr 2024 (3-Night Stay)

    Room: Executive Valley View Room

    Hotel Luxury Inn Mussoorie By Stotrak Hospitality has replied on Sun May 12 12:28:21 IST 2024

    Dear Dineshsingh, Thank you for sharing your feedback with us! We're glad to hear that you enjoyed our Valley view rooms. We appreciate your input about the distance to the hotel and will take it into consideration for future improvements. With Regards Team Stotrak Hotels

    4.0

    Hotel stay

    kushagra v.couple

    Hotel room was very nee t and clean. Staff was very cooperative. We had a very good stay there. Food is also good in taste. Room service was perfectly managed. Bed sheets, blanket, bathroom was properly cleaned up.

    Travel Month: Jan 2024

    Room: Deluxe Room with Balcony

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    Hotel Luxury Inn Mussoorie By Stotrak Hospitality has replied on Tue Mar 19 13:34:22 IST 2024

    It brings us immense pleasure to know that you enjoyed your stay at our hotel. Our team strives to provide a comfortable and memorable experience for all our guests, and your positive comments reinforce our commitment to excellence. Thanks & Regards. Hotel Luxury Inn Mussoorie by Stotrak.

    4.0

    Rooms are excellent

    ravjeet s.family

    Rooms are excellent but location is ok but main problem is of car parking rest all good i will give 4 star for the property staff is also very understanding

    Travel Month: Oct 2023

    Room: Deluxe Room

    Hotel Luxury Inn Mussoorie By Stotrak Hospitality has replied on Sat Dec 30 17:18:57 IST 2023

    Thank you so much for taking the time to share your feedback following your recent stay. We truly appreciate your valuable input and are delighted to hear about your experience with us. Our team strives to provide a comfortable and memorable experience for all our guests, and your positive comments reinforce our commitment to excellence. Your feedback is instrumental in helping us make these enhancements, and we will carefully review your suggestions to further enhance your future stays. We hope to have the pleasure of welcoming you back soon. If you have any further comments or need assistance with future reservations, please do not hesitate to reach out to us. Thanks & Regards Hotel Luxury Inn Mussoorie

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