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Mall Road, Mussoorie | About a minute walk to Picture Palace
87 Ratings, 44 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts an unbeatable location right on Mall Road, making it super convenient for exploring the area. Guests appreciated the ample parking and clean rooms. While the staff was generally friendly and helpful, the food received mixed reviews and some found the service lacking in certain areas. A few mentioned outdated linens and feel that amenities could use some improvement. For those prioritizing location over luxury, it might just hit the mark.
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Average Stay
The service is not so good sometimes water is finished
Room: Superior Room
scope of improvement
Kenilworth should not give room right next to parking lot to guests. Lot of noise. Can improve hotel services too.
Room: Deluxe Room
good
Staff was pleasant & helpful. Rooms were clean and orderly. Had a good experience. Very good stay at the hotel.
Room: Premier Room
The Kenilworth Mussoorie By Stotrak
Dear Guest, Thank you so much for your kind review of Hotel The Kenilworth by Stotrak, The Mall Road, Mussoorie. It’s truly rewarding to hear that you had such a positive experience with us. We’re delighted you enjoyed our location, spacious, luxurious rooms, near popular local attraction such as the Mall Road, Laal Tibba, Landour Bazaar, Kempty Fall, and Mussoorie Lake. At Hotel The Kenilworth by Stotrak, The Mall Road, Mussoorie, we’re dedicated to providing a relaxing, memorable stay for our guests, combining high standards of service with the charm and beauty of the famous Queen of Hills, Mussoorie. Our team takes great pride in creating a welcoming environment, whether you’re here to explore Mussoorie’s top attractions or simply unwind with nature in the hills. We’re thrilled that you appreciated our attention to detail and unique amenities, which we believe make us one of the best hotels in Mussoorie. We look forward to welcoming you back on your next visit to Mussorie. Whether you’re here to experience more of attractions, or just to relax, we’re here to make your stay exceptional. Thank you again for choosing Hotel The Kenilworth by Stotrak, The Mall Road, Mussoorie –
Stay at Kenilworth hote
The hotel is conveniently located on Mall Road, just about 100 meters from Picture Palace, making it an excellent choice in terms of location. However, the service and amenities do not justify the price. The food is average, and surprisingly, they don't even have a card payment facility. I'd recommend this place only if proximity to Mall Road is your top priority.
Room: Superior Room
average stay
Hotel location is perfect on Mall Road with big parking but problem is they are using linens and towels which they purchased once this hotel was opened 4 years back staff was bit lethargic and couldn’t do much as they had no fresh linens available
Room: Premier Room
Good Stay
familyThe location was excellent, food was above average. Amenities can be improved. Services were very good.
Room: Superior Room
my stay at Kenilworth
familythe service was good and the rooms were clean, mall road is very easy access. the food was tasty as well.
Room: Deluxe Room
Located at good location
Staff is friendly , although i chose dinner and breakfast with my stay , they charged me for soup ,
Room: Deluxe Room
Comfortable stay
The staff was exceptionally helpful, and my stay was very comfortable.
Room: Superior Room
Terrible Stay
The location is good but the hidden cost is very high and charged extra for it without explanation... would never you or recommend this hotel.. would also advise other not to book though mmt and this hotel and they were also of no use.
Room: Deluxe Room
Excellent Stay
We celebrated the new year eve of 2025 at the hotel. Nice property and just a few steps from mall road. Great arrangements and full fun filled event organised by hotel. Great experience
Room: Superior Room
The Kenilworth Mussoorie By Stotrak has replied on Sat Jan 04 17:35:20 IST 2025
Dear MUDIT , Thank you for celebrating New Year’s Eve 2025 with us! We’re delighted to hear that you enjoyed the property, our convenient location near Mall Road, and the fun-filled event we organized to ring in the new year. It’s wonderful to know that our efforts helped create a great experience for you. We look forward to welcoming you back for more celebrations and memorable stays in the future! Thanks and Regards,
Excellent Stay
Nice property with parking facility, food taste can be better but the quality and overall experience is gud
Room: Superior Room
The Kenilworth Mussoorie By Stotrak has replied on Sat Jan 04 17:37:59 IST 2025
Dear Ayush, Thank you for sharing your feedback! We’re glad to hear that you enjoyed the property and appreciated the parking facility. It’s great to know that your overall experience was good. We’ve noted your comment about the food taste and will work with our team to enhance it further while maintaining the quality. Your input helps us improve, and we hope to welcome you back for an even better stay in the future! Thanks and Regards,
Average Stay
The room provided was very average, next to the reception Location is good, easy access. Service is very fast but food is below average. It is next to a cafe so you can hear music in the evening. Parking space is limited but you have paid parking available at 10 mtrs from the hotel.
Room: Deluxe Room
Good Stay
family with 1 kidhostel staff was nice and cooperative. just one problem we faced instead of our booking of superior room through mmt , hotel provide us deluxe base room on first day. otherwise it was good experience. restaurant food was superb
Room: Superior Room
Comfort stay
familyThe stay was very comfortable. Hotel staff was also good and very cooperative. The food was also delectable. It was amazing experience. We can say everything was fine.
Room: Superior Room
The Kenilworth Mussoorie By Stotrak has replied on Sat Oct 12 14:41:28 IST 2024
Thank you for your kind words! We’re delighted to hear that you had a comfortable stay and found our staff to be cooperative and attentive. It’s wonderful to know you enjoyed the food as well. Your positive feedback means a lot to us, and we’re thrilled that your experience was amazing. We look forward to welcoming you back for another enjoyable stay!
Excellent Stay
It was grt experience Staff was also cooperative. For second trip
Room: Superior Room
The Kenilworth Mussoorie By Stotrak has replied on Sat Jul 27 15:54:10 IST 2024
Thank you, Shivani, for your positive feedback! We’re thrilled you had a great experience and found our staff cooperative. We look forward to welcoming you back for your second trip!
Excellent Stay
This is my 3rd stay at kenilworth mussoorie, location is just on mall road with parking, food is also good with good quantity.
Room: Superior Room
The Kenilworth Mussoorie By Stotrak has replied on Thu Mar 14 17:20:07 IST 2024
Thank you so much for sharing your feedback following your recent stay at The Kenilworth, Mussoorie by Stotrak. We truly appreciate your valuable input and are delighted to hear about your experience with us. It brings us immense pleasure to know you enjoyed your stay at our hotel. Our team strives to provide a comfortable and memorable experience for all our guests, and your positive comments reinforce our commitment to excellence. We hope to have the pleasure of welcoming you back soon. If you have any further comments or need assistance with future reservations, please do not hesitate to contact us. Thanks & Regards.
Good Stay
Overall nice experience being in the property. Well behaved front office staff. Clean rooms. Tasty food. Being very near to picture palace the hotel should climb a few ladders in terms of cleanliness. Staff in uniforms. Fresh menu cards etc.
Room: Premier Room
The Kenilworth Mussoorie By Stotrak has replied on Thu Mar 14 17:20:35 IST 2024
Thank you so much for sharing your feedback following your recent stay at The Kenilworth, Mussoorie by Stotrak. We truly appreciate your valuable input and are delighted to hear about your experience with us. It brings us immense pleasure to know you enjoyed your stay at our hotel. Our team strives to provide a comfortable and memorable experience for all our guests, and your positive comments reinforce our commitment to excellence. We hope to have the pleasure of welcoming you back soon. If you have any further comments or need assistance with future reservations, please do not hesitate to contact us. Thanks & Regards.
Delightfu
My recent hotel stay exceeded expectations, providing a perfect blend of comfort and luxury that made for a truly memorable experience.
Room: Deluxe Room
The Kenilworth Mussoorie By Stotrak has replied on Wed Feb 07 17:59:29 IST 2024
Thank you so much for taking the time to share your feedback following your recent stay. We truly appreciate your valuable input and are delighted to hear about your experience with us. It brings us immense pleasure to know that you enjoyed your stay at our hotel. Our team strives to provide a comfortable and memorable experience for all our guests, and your positive comments reinforce our commitment to excellence. We hope to have the pleasure of welcoming you back soon. If you have any further comments or need assistance with future reservations, please do not hesitate to reach out to us. Thanks & Regards, The Kenilworth Mussoorie By Stotrak
Memoir
Remarkable stay, i enjoyed my time here a lot. The rooms are comfortable and at an affordable price. I wish i could have stayed a bit longer but couldn't. Will visit again soon
Room: Deluxe Room
The Kenilworth Mussoorie By Stotrak has replied on Sat Jan 06 14:58:03 IST 2024
Thank you so much for taking the time to share your feedback following your recent stay. We truly appreciate your valuable input and are delighted to hear about your experience with us. It brings us immense pleasure to know that you enjoyed your stay at our hotel. Our team strives to provide a comfortable and memorable experience for all our guests, and your positive comments reinforce our commitment to excellence. We hope to have the pleasure of welcoming you back soon. If you have any further comments or need assistance with future reservations, please do not hesitate to reach out to us. Thanks & Regards, The Kenilworth Mussoorie By Stotrak
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