Currency
INR
You are booking hotel for more than 30 days
Khar West, Mumbai | 3 km drive to Lilavati Hospital And Research Centre
98 Ratings, 39 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
Powered by Myra.AI
This property stands out for its cleanliness, attentive service, and prime location, making it a great choice for family stays and business trips alike. Guests loved the spacious rooms and well-equipped kitchen, plus little touches like complimentary snacks. The staff received multiple praises for being helpful and responsive. While some guests noted minor issues like inconsistent Wi-Fi and small bathrooms, the overall positive experience makes this spot a favorite among visitors.
Sort by:
Excellent Stay
Everything about this place was great, as always! From staff, to food, to location and hospitality...all were bang on! I prefer staying there whenever traveling to Mumbai
Room: Deluxe Room
Location was good love to say again
coupleThe room was very clean. Love the stay. Service was very quick to respond. Khichen was very good. We are so happy. Thank you
Room: Deluxe Room
Mumbai trip with family
familyHad a lovely time with family. Very neat and clean place with absolute value for money. Stayed in their 2bhk. Perfect for a family of 4 adults + kids
Room: 2bhk Suite
Theory9 | Premium Serviced Apartments, Khar has replied on Mon Dec 23 12:47:09 IST 2024
Dear Ajay, Thank you for your wonderful review! We’re delighted to hear that you and your family had a lovely time and found our 2BHK apartment perfect for your needs. Your kind words about the cleanliness mean a lot to us. We look forward to hosting you again soon! Warm regards, Theory9 Team
Very disappointed
soloThe room was clean enough and fine, washroom was very small. Check in was not smooth, was disturbed twice after being shown my room because they wouldn’t figure out what information they needed. There was no coffee in the kitchen in the morning and the property was advertised as having power back up but there was no electricity for at least 3 hours on saturday afternoon (when messaging to ask about this, i was ignored. During this time, i was asleep feeling unwell and housekeeping kept knocking on the door to try to get in the room. I requested for a later check out as i was having a bad migraine and i was simply told no. All of these things are very disappointing for the cost of the booking, i don’t feel like anyone really cared about the experience that a guest would have.
Room: Deluxe Room
Clean and comfortable
groupEasily accessible, prime location, clean rooms, great service, peaceful, comfortable. We were two couples and booked a 2bhk service apartment. Very happy with our stay. Will definitely come back.
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Mon Dec 23 12:40:32 IST 2024
Dear Srija, Thank you for your lovely review! We’re thrilled to hear you enjoyed our prime location, clean rooms, and great service. It’s wonderful to know that your 2BHK apartment stay was comfortable and peaceful. We look forward to welcoming you back for another fantastic stay! Warm regards, Theory9 Team
Theory 9 khar is the same as the one in bandra only in theory.
Disappointed. Bandra theory 9 is a very different experience. The toilet seat was not clean. The bed sheet had an oil stain or something, and the building is very strange. The shared kitchen space also is super odd. Maybe it’s just the 13th floor where i was. My colleague who was on the 12th floor wasn’t too impressed either. The whole management staff operation was also a bit tardy.
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Tue Nov 19 12:44:07 IST 2024
Dear Umang, Thank you for sharing your feedback. We’re truly sorry to hear that we were not able to meet your experience at our property. Cleanliness and comfort are top priorities for us, and we regret the lapses you encountered. We also appreciate your comments on the common kitchen, as they help us identify areas for improvement. Your experience on the 13th floor and your colleague’s feedback from the 12th floor will be reviewed thoroughly to ensure we address these concerns effectively. We hope you’ll consider giving us another chance to provide the high standard of service we strive for. Warm regards, Team Theory9
Excellent Stay
We had a great stay in two different rooms. Everything was clean, and the staff was very responsive to our needs and helpful. A special thank you to vijay and sumit. We would definitely recommend these apartments for a stay in mumbai.
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Tue Oct 29 16:02:18 IST 2024
Dear Alejandro, Thank you for your wonderful review! We’re thrilled to hear you enjoyed your stay and found our staff, especially Vijay and Sumit, to be responsive and helpful. It was our pleasure to provide you with a comfortable and clean environment. Your recommendation means a lot to us, and we hope to welcome you back on your next visit to Mumbai! Warm regards, Team Theory9
Excellent Stay
Theory 9 was the best find. The check in was smooth. The rooms were clean and comfy. The snack box was a good surprise. The toiletries provided were top quality. The building is well located and a safe locality. Highly recommend this place.
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Thu Aug 29 12:46:48 IST 2024
Dear Deepti, Thank you for your excellent review! We're thrilled to hear that you enjoyed your stay with us at Theory9; from the smooth check-in to the clean, comfy rooms and thoughtful touches like the snack box and top-quality toiletries. We're also glad you appreciated our location and safety. We look forward to welcoming you back and are grateful for your recommendation! Best regards, Team Theory9
Pleasant
coupleOverall 8/10 for me. For the most part it was great, with a few minor needs for improvement. First time in mumbai, this place made a great first impression.
Room: 1bhk Suite
Theory9 | Premium Serviced Apartments, Khar has replied on Thu Aug 29 12:43:25 IST 2024
Dear Owais Mughloo, Thank you for your review! We're glad to hear that your first visit to Mumbai was pleasant and that we made a great first impression. We appreciate your feedback and will work on the areas that need improvement. We hope to welcome you back soon! Best regards, Team Theory9
Good stay.
Good stay. Just that top floor rooms are not okay. Rest staff and services are great. Food options are also good.
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Wed May 01 14:11:08 IST 2024
Dear Ankita Chadha, Thank you for your review! We're delighted to hear that you had a pleasant experience with us and that you found our staff and services to be great, with good food options. We apologize for any inconvenience caused by the top floor rooms. We appreciate your feedback and will certainly look into this matter to ensure that all rooms meet our standards of quality and comfort. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience in the future. Best regards, Team Theory9
Good
It was a good stay, cleanliness over all. Staff was good and helpful. Good location, linens was good.
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Sat Oct 07 14:05:15 IST 2023
Thank you so much for taking the time to share your positive feedback regarding your recent stay with us! We're delighted to hear that you had a good experience. Our team takes great pride in maintaining a high standard of cleanliness and providing helpful and friendly service, so your kind words are truly appreciated. We're also glad to know that you found our location convenient and the quality of our linens up to your satisfaction. Your feedback is encouraging and motivates us to continue providing excellent service to all our guests. We look forward to welcoming you back on your next visit, and please don't hesitate to reach out if there's anything specific you'd like to see improved during your future stays. Safe travels!
Good
It was a good stay, cleanliness over all. Staff was good and helpful. Good location, linens was good.
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Sat Nov 18 12:21:14 IST 2023
Dear Rishu, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our cleanliness standards, staff, and location to your satisfaction. It's always rewarding to receive such positive feedback. We appreciate your mention of the quality of our linens. Ensuring a comfortable and welcoming environment for our guests is a top priority, and it's fantastic to know that we met your expectations. We look forward to the pleasure of hosting you again in the future.
My stay
Overall, my experience was quite satisfactory. From the moment i arrived, i was greeted with warm hospitality and a seamless check-in process. The staff members were friendly, attentive, and always ready to assist with any queries or requests. The room i stayed in was comfortable and well-maintained. The cleanliness and tidiness were commendable, and i appreciated the attention to detail in the room's amenities. The bed was cozy, ensuring a good night's sleep, and the overall ambiance was relaxing. One aspect that truly stood out was the exceptional customer service. The staff went above and beyond to ensure that my needs were met promptly and efficiently. Their professionalism and friendliness left a lasting impression on me. However, there were a few minor areas that could be improved. The wi-fi connectivity in my room was occasionally unstable, which was a slight inconvenience. Overall, i had a pleasant stay, and i would not hesitate to recommend it to others. The outstanding customer service, comfortable accommodations, and well-maintained facilities contributed to a memorable experience. Thank you for making my stay enjoyable.
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Thu Aug 10 10:58:05 IST 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that your overall experience was quite satisfactory, and we appreciate your kind words. It's wonderful to know that you felt welcomed from the moment you arrived and that our staff provided you with warm hospitality. We're glad that the check-in process was seamless and that our team members were attentive and ready to assist you throughout your stay. It's truly heartening to read that you found your room to be comfortable and well-maintained. We take great pride in ensuring our accommodations are clean, tidy, and equipped with thoughtful amenities to enhance your experience. We are delighted to hear that you enjoyed a restful night's sleep on our cozy bed and that the overall ambiance of our establishment contributed to a relaxing atmosphere. Your appreciation for our exceptional customer service is truly motivating. Our team strives to go above and beyond to meet the needs of our guests, and we are glad to have left a lasting impression on you with our professionalism and friendliness. We appreciate your feedback regarding the occasional instability of the Wi-Fi connectivity in your room. Please accept our apologies for any inconvenience this may have caused. We are continuously working to improve our services, and your input helps us identify areas for enhancement. Once again, thank you for choosing to stay with us, and we are delighted that you had a pleasant experience overall. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.
Facilities
coupleSo the tv wasn’t working they post showing pictures with netflix but the app wasn’t installed and also the normal cable channels weren’t coming. Usually i like the bandra property but this one is terrible, no coffee machine once i stepped out of the room the kitchen was filled with unwashed dishes and i couldn’t find the coffee machine and also the entire night wasn’t able to sleep because of thin walls and a lot of noise. Really terrible experience
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Thu Aug 10 11:12:33 IST 2023
We apologize for the inconvenience you experienced during your stay. We appreciate your feedback regarding the TV and Netflix app, and we'll ensure all amenities are accurately represented in our listings moving forward. It's disheartening to hear about the cleanliness issues you encountered in the kitchen; we'll address this with our housekeeping team to prevent such occurrences. We understand that noise disruptions can impact the quality of your sleep, and we'll work on soundproofing measures for a more peaceful environment. We value your loyalty and hope you'll give us another chance to provide you with a better experience in the future.
Superb
Beautiful Stay at Pent House Apartment
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Thu Aug 10 11:37:49 IST 2023
Thank you for taking the time to share your feedback with us.Our team strives to go above and beyond to meet the needs of our guests. We are delighted to hear that you enjoyed your stay in our property. Once again, thank you for choosing to stay with us, and we are delighted that you had a pleasant experience overall.
Excellent Stay
It was a very good stay, the service was fabulous the staff was very good. One of the best service
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Mon Aug 14 15:36:43 IST 2023
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated our fabulous service. Our staff takes great pride in providing top-notch experiences, and we're delighted to be among your best service experiences. We look forward to welcoming you back on your next visit!
Hygiene and safety
coupleMaintaining hygiene and safety is good and very near to market
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Mon Aug 14 15:51:01 IST 2023
Thank you for your positive feedback! We're committed to prioritizing hygiene and safety, and we're glad to be conveniently located for our valued customers. Your satisfaction is our top priority.
ACCOMODATION AND FOOD/LOCATION
The hotel location is very skimpy with no Prominent Signage on its building. The guest will keep on moving from one end to another to waste his precious time to locate this property. The bathrooms are very small with its door poorly maintained. It does not fit properly and one can see the person from outside. The charges are Exorbitant and does not augur well with its size and decor. There is no Parking Facilities for one’s own car or for that matter Cab on hire. No Intercom to connect with the Reception and one has to literally use own phone to call the attendants. NOT WORTH
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Mon Aug 14 16:00:01 IST 2023
Thank you for sharing your feedback about your experience at our property. We apologize for the inconveniences you encountered during your stay. Your insights regarding the location, bathroom conditions, pricing, parking facilities, and communication amenities are noted. We take your comments seriously and will work towards improving these aspects to ensure a better experience for our future guests. Your input is valuable and will assist us in making necessary changes. We hope to have the opportunity to provide you with a more positive experience in the future.
Great experience
Service by abhishek was good. Had a pleasant stay
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Mon Aug 14 16:01:06 IST 2023
I'm glad to hear that you had a pleasant stay at our hotel and that you found Abhishek's service to be good. Providing excellent service is our top priority, and it's always rewarding to receive positive feedback. If you have any further comments or suggestions, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay in the future!
Superb great
Great place, excellent staff. Supperb
Room: Deluxe Room
Theory9 | Premium Serviced Apartments, Khar has replied on Mon Aug 14 16:02:27 IST 2023
Thank you for your kind words! We're thrilled to hear that you had a great experience at our place and found our staff excellent. We aim to provide the best service possible. Your feedback is truly appreciated. We hope to have the pleasure of welcoming you again in the future!
Vile Parle
Madh
Andheri
Vile Parle
Vile Parle
Vikhroli East
Deulwadi
Khandpe
Varasoli
Karjat
Mushet
Wada
Near Akshi Beach
Karjat
Karjat
Nerul
Khar West
South Mumbai
Bandra West
Bandra West
Vile Parle
Bandra West
Khar West
Santacruz East
Powai
Bandra West
Bandra West
Andheri West
South Mumbai
Juhu
Andheri East
Dahisar East
Andheri West
Juhu
Andheri East
South Mumbai
Andheri West
Malad
Khar West
Khar West
Khar West
Khar West
Kandivali West
Khar West
Bandra West
Santacruz West
