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Bandra Kurla Complex, Mumbai | 7 minutes walk to British Consulate
175 Ratings, 52 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's convenient location near BKC, making it ideal for business travelers. Cleanliness and a comfy stay are frequently highlighted, along with friendly and helpful staff who often go the extra mile. The food quality is decent, though some suggest improvements. A minor point mentioned is the occasional slowness in room service. Overall, a warm and cozy experience awaits!
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Review
Location is good. The rooms and bathrooms are clean. Food could be a little better. Staff is polite and helpful.
Room: Standard Room with 2 Single Beds
ibis Mumbai BKC has replied on Mon Nov 03 10:02:15 IST 2025
Dear Atish, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services
IBIS- best choice for visa work.
Very conveniently located to the airport and the US embassy. The staff is very helpful. On site dining has choices. Rooms are well maintained.
Room: Standard Room with 1 queen size bed
ibis Mumbai BKC has replied on Fri Oct 31 11:28:48 IST 2025
Dear Anjna, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services
Good Stay
Nice property, friendly staff and a good view from rooms. Had a good time at the place. They even helped me decorate the room for a surprise birthday. The only issue was that the pillows weren’t that comfy
Room: Standard Room with 1 queen size bed
ibis Mumbai BKC has replied on Wed Oct 29 21:15:50 IST 2025
Dear Saswato, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services
Good Stay
Location is good. Room service is bit late. Amenities are good too
Room: Standard Room with 2 Single Beds
ibis Mumbai BKC
Hi Ms. Kiran, thank you for sharing your feedback! We're glad to hear you enjoyed our location and amenities. We apologize for the delay in room service and appreciate you bringing it to our attention — we’ll work on improving our response time. We hope to welcome you again soon for an even better experience!
Terrible Stay
was sorely disappointed. there was no bell boy facility so had to carry the luggage myself despite a spinal injury. also I was told my driver could not park inside since there were space constraints and he would need to park outside on the road and sleep in the car outside. it was a terribly disappointing experience.
Room: Standard Room with 2 Single Beds
ibis Mumbai BKC has replied on Sat Oct 18 13:25:58 IST 2025
Hi Gulshan , Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services
Excellent Stay
Very neat and cozy room with good behaviour of staff. Food is ok and need more improvement. overall pleasant stay.
Room: Standard Room with 2 Single Beds
ibis Mumbai BKC has replied on Tue Oct 07 10:16:09 IST 2025
Dear Sanjay, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services
Excellent Stay
Ibis BKC hotel was very neat and clean rooms.Location is convenient and good anniversary surprise.⭐️⭐️⭐️⭐️⭐️
Room: Standard Room with 1 queen size bed
ibis Mumbai BKC has replied on Wed Oct 08 11:30:33 IST 2025
Dear Vikram, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services
hotel experience
Hotel is good but there were issues with the room services breakfast was good they have decent spread
Room: Standard Room with 2 Single Beds
ibis Mumbai BKC has replied on Tue Sep 30 10:10:31 IST 2025
Dear Dhrumil, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services
Excellent Stay
Fantastic stay good staff and services liked the ambience of the property good rooms and tasty food
Room: Standard Room with 1 queen size bed
ibis Mumbai BKC has replied on Thu Sep 25 11:35:51 IST 2025
Dear Islam, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services
Good Stay
Dear team, We have enjoyed our stay in Ibis Mumbai BKC. I would suggest to offer better quality of snacks, properly packed in the box in the hotel room. As bakarwadi snack pack was not properly sealed,crispiness of bakarwadi was not upto the mark. Also customer may hesitate to eat from open ended pack. Also you should keep special staff member in dining area at the entrance for welcoming / guiding the customers regarding lunch/dinner area,assisting non techno savvy customers for ala carte menu. Once again I would like to thank all the team.Also special thanks to Mr.Jay.
Room: Standard Room with 1 queen size bed
ibis Mumbai BKC has replied on Wed Sep 24 10:40:33 IST 2025
Dear Sujata, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services
A Good Experience at IBIS
The room and stay experience was really good. Got a complimentary buffet breakfast for one day as the hotel was understaffed and had to wait to get my room. Overall, food was good but room service is a bit slow, including housekeeping. Iron box and stand available at the premises. Hotel is located on the main road and easy to get cabs.
Room: Standard Room with 1 queen size bed
ibis Mumbai BKC has replied on Tue Sep 02 10:17:56 IST 2025
Dear Priyanka, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services
Average Stay
Cleanliness is Good. Breakfast is V V Poor quality & Tea was wasted by everybody. Response was very poor & some time no body attended.
Room: Standard Room with 1 queen size bed
ibis Mumbai BKC has replied on Tue Sep 02 10:17:09 IST 2025
Hi Shivaji , Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services
Average Stay
Didn’t like the services, as there was nobody to pick our luggage. Breakfast was also average.
Room: Standard Room with 1 queen size bed
ibis Mumbai BKC has replied on Fri Aug 22 12:43:21 IST 2025
Hi Anshuman , Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services
pathetic staff. dinner horrible.
Dinner buffet was terrible. Staff at dinner was the most horrible. House keeping is very lethargic. No toilet paper. No fast service. Seepage in the room
Room: Standard Room with 1 queen size bed
ibis Mumbai BKC has replied on Fri Aug 22 12:43:31 IST 2025
Hi Nitin , Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services
good but small
good but small room, very understaffed, taking too long to set various services. the restaurant is totally understaffed.
Room: Standard Room with 2 Single Beds
ibis Mumbai BKC has replied on Fri Aug 22 12:43:43 IST 2025
Hi Pranav , Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services
Excellent Stay
Comfort & Cleanliness with hospitality at its best. Would recommend this hotel to anyone who is looking out for safety with style. Safe for women travellers. Keep it up and a big thank you to the IBIS team that makes one feel home away from home
Room: Standard Room with 2 Single Beds
ibis Mumbai BKC has replied on Mon Aug 18 10:15:48 IST 2025
Dear Carmen, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services
Poor in house service
in room food service was very poor received butter nan without butter, in salad onion was provided was not ediv late service , not value for money
Room: Standard Room with 2 Single Beds
ibis Mumbai BKC has replied on Mon Aug 18 10:16:56 IST 2025
Hi Vishal , Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services
Happy Customer
the food is good, value for money and stay is very comfortable ..good service..and centrally located the food is good, value for money and stay is very comfortable ..good service..and centrally located
Room: Standard Room with 2 Single Beds
ibis Mumbai BKC has replied on Thu Aug 14 15:19:42 IST 2025
Hi , Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services
Excellent Stay
Excellent clean hotel. Good central location. New infra. Courteous service. Great for short business stays Excellent clean hotel. Good central location. New infra. Courteous service. Great for short business stays.
Room: Standard Room with 2 Single Beds
ibis Mumbai BKC has replied on Wed Aug 13 11:13:06 IST 2025
Hi Arvind, Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services
Good Stay
4
Room: Standard Room with 2 Single Beds
ibis Mumbai BKC has replied on Wed Aug 13 11:13:20 IST 2025
Hi Kritharth, Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services
Juhu
In Wada
Sakinaka
Marine Drive
Andheri East
Churchgate
Khandpe
Varasoli
Mushet
Wada
Near Akshi Beach
Karjat
Karjat
Vashi
Nerul
Nagaon
Kurla West
Bandra Kurla Complex
Andheri West
Sakinaka
Andheri East
Dahisar East
Juhu
Santacruz East
Andheri East
South Mumbai
Jogeshwari West
Goregaon
Sakinaka
Sakinaka
Santacruz East
Colaba
Andheri East
Bandra Kurla Complex
South Mumbai
Sakinaka
