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Review Of ibis Mumbai BKC0123401234

Bandra Kurla Complex, Mumbai | 7 minutes walk to British Consulate

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    175 Ratings, 52 Reviews

    excellent
    39%
    very good
    33%
    average
    20%
    poor
    2%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 4
    • 4
    • 5
    • 4
    • 1
    • 4
    • 3

    Rating Categories

    • Facilities4.2
    • Food4.1
    • Cleanliness4.6
    • Value For Money3.8
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property's convenient location near BKC, making it ideal for business travelers. Cleanliness and a comfy stay are frequently highlighted, along with friendly and helpful staff who often go the extra mile. The food quality is decent, though some suggest improvements. A minor point mentioned is the occasional slowness in room service. Overall, a warm and cozy experience awaits!

    Sort by:

    Positive first
    4.0

    Review

    atish n.couple

    Location is good. The rooms and bathrooms are clean. Food could be a little better. Staff is polite and helpful.

    Travel Month: Oct 2025

    Room: Standard Room with 2 Single Beds

    ibis Mumbai BKC has replied on Mon Nov 03 10:02:15 IST 2025

    Dear Atish, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services

    5.0

    IBIS- best choice for visa work.

    anjna b.solo

    Very conveniently located to the airport and the US embassy. The staff is very helpful. On site dining has choices. Rooms are well maintained.

    Travel Month: Oct 2025

    Room: Standard Room with 1 queen size bed

    ibis Mumbai BKC has replied on Fri Oct 31 11:28:48 IST 2025

    Dear Anjna, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services

    4.0

    Good Stay

    saswato b.couple

    Nice property, friendly staff and a good view from rooms. Had a good time at the place. They even helped me decorate the room for a surprise birthday. The only issue was that the pillows weren’t that comfy

    Travel Month: Oct 2025

    Room: Standard Room with 1 queen size bed

    ibis Mumbai BKC has replied on Wed Oct 29 21:15:50 IST 2025

    Dear Saswato, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services

    4.0

    Good Stay

    kiran m.solo

    Location is good. Room service is bit late. Amenities are good too

    Travel Month: Oct 2025

    Room: Standard Room with 2 Single Beds

    ibis Mumbai BKC

    Hi Ms. Kiran, thank you for sharing your feedback! We're glad to hear you enjoyed our location and amenities. We apologize for the delay in room service and appreciate you bringing it to our attention — we’ll work on improving our response time. We hope to welcome you again soon for an even better experience!

    1.0

    Terrible Stay

    gulshan g.family

    was sorely disappointed. there was no bell boy facility so had to carry the luggage myself despite a spinal injury. also I was told my driver could not park inside since there were space constraints and he would need to park outside on the road and sleep in the car outside. it was a terribly disappointing experience.

    Travel Month: Oct 2025

    Room: Standard Room with 2 Single Beds

    ibis Mumbai BKC has replied on Sat Oct 18 13:25:58 IST 2025

    Hi Gulshan , Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services

    5.0

    Excellent Stay

    sanjay k.family

    Very neat and cozy room with good behaviour of staff. Food is ok and need more improvement. overall pleasant stay.

    Travel Month: Oct 2025

    Room: Standard Room with 2 Single Beds

    ibis Mumbai BKC has replied on Tue Oct 07 10:16:09 IST 2025

    Dear Sanjay, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services

    5.0

    Excellent Stay

    vikram s.couple

    Ibis BKC hotel was very neat and clean rooms.Location is convenient and good anniversary surprise.⭐️⭐️⭐️⭐️⭐️

    Travel Month: Sep 2025

    Room: Standard Room with 1 queen size bed

    ibis Mumbai BKC has replied on Wed Oct 08 11:30:33 IST 2025

    Dear Vikram, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services

    4.0

    hotel experience

    dhrumil g.couple

    Hotel is good but there were issues with the room services breakfast was good they have decent spread

    Travel Month: Sep 2025

    Room: Standard Room with 2 Single Beds

    • user photos
    • user photos
    • user photos

    ibis Mumbai BKC has replied on Tue Sep 30 10:10:31 IST 2025

    Dear Dhrumil, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services

    5.0

    Excellent Stay

    islam.business

    Fantastic stay good staff and services liked the ambience of the property good rooms and tasty food

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Standard Room with 1 queen size bed

    • user photos

    ibis Mumbai BKC has replied on Thu Sep 25 11:35:51 IST 2025

    Dear Islam, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services

    4.0

    Good Stay

    sujata b.

    Dear team, We have enjoyed our stay in Ibis Mumbai BKC. I would suggest to offer better quality of snacks, properly packed in the box in the hotel room. As bakarwadi snack pack was not properly sealed,crispiness of bakarwadi was not upto the mark. Also customer may hesitate to eat from open ended pack. Also you should keep special staff member in dining area at the entrance for welcoming / guiding the customers regarding lunch/dinner area,assisting non techno savvy customers for ala carte menu. Once again I would like to thank all the team.Also special thanks to Mr.Jay.

    Travel Month: Sep 2025

    Room: Standard Room with 1 queen size bed

    ibis Mumbai BKC has replied on Wed Sep 24 10:40:33 IST 2025

    Dear Sujata, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services

    4.0

    A Good Experience at IBIS

    priyanka r.solo

    The room and stay experience was really good. Got a complimentary buffet breakfast for one day as the hotel was understaffed and had to wait to get my room. Overall, food was good but room service is a bit slow, including housekeeping. Iron box and stand available at the premises. Hotel is located on the main road and easy to get cabs.

    Travel Month: Aug 2025

    Room: Standard Room with 1 queen size bed

    ibis Mumbai BKC has replied on Tue Sep 02 10:17:56 IST 2025

    Dear Priyanka, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services

    3.0

    Average Stay

    shivaji d.

    Cleanliness is Good. Breakfast is V V Poor quality & Tea was wasted by everybody. Response was very poor & some time no body attended.

    Travel Month: Aug 2025

    Room: Standard Room with 1 queen size bed

    ibis Mumbai BKC has replied on Tue Sep 02 10:17:09 IST 2025

    Hi Shivaji , Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services

    3.0

    Average Stay

    anshuma g.family with 1 kid

    Didn’t like the services, as there was nobody to pick our luggage. Breakfast was also average.

    Travel Month: Aug 2025

    Room: Standard Room with 1 queen size bed

    ibis Mumbai BKC has replied on Fri Aug 22 12:43:21 IST 2025

    Hi Anshuman , Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services

    3.0

    pathetic staff. dinner horrible.

    nitin m.business

    Dinner buffet was terrible. Staff at dinner was the most horrible. House keeping is very lethargic. No toilet paper. No fast service. Seepage in the room

    Travel Month: Aug 2025

    Room: Standard Room with 1 queen size bed

    ibis Mumbai BKC has replied on Fri Aug 22 12:43:31 IST 2025

    Hi Nitin , Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services

    3.0

    good but small

    pranav p.business

    good but small room, very understaffed, taking too long to set various services. the restaurant is totally understaffed.

    Travel Month: Aug 2025

    Room: Standard Room with 2 Single Beds

    ibis Mumbai BKC has replied on Fri Aug 22 12:43:43 IST 2025

    Hi Pranav , Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services

    5.0

    Excellent Stay

    carmen.

    Comfort & Cleanliness with hospitality at its best. Would recommend this hotel to anyone who is looking out for safety with style. Safe for women travellers. Keep it up and a big thank you to the IBIS team that makes one feel home away from home

    Travel Month: Aug 2025

    Room: Standard Room with 2 Single Beds

    ibis Mumbai BKC has replied on Mon Aug 18 10:15:48 IST 2025

    Dear Carmen, We very much appreciate your comments regarding your stay at ibis Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Neha Verma Director Guest Services

    1.0

    Poor in house service

    vishal c.family

    in room food service was very poor received butter nan without butter, in salad onion was provided was not ediv late service , not value for money

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Standard Room with 2 Single Beds

    ibis Mumbai BKC has replied on Mon Aug 18 10:16:56 IST 2025

    Hi Vishal , Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services

    5.0

    Happy Customer

    business

    the food is good, value for money and stay is very comfortable ..good service..and centrally located the food is good, value for money and stay is very comfortable ..good service..and centrally located

    Travel Month: Aug 2025

    Room: Standard Room with 2 Single Beds

    ibis Mumbai BKC has replied on Thu Aug 14 15:19:42 IST 2025

    Hi , Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services

    5.0

    Excellent Stay

    arvind p.family

    Excellent clean hotel. Good central location. New infra. Courteous service. Great for short business stays Excellent clean hotel. Good central location. New infra. Courteous service. Great for short business stays.

    Travel Month: Aug 2025

    Room: Standard Room with 2 Single Beds

    ibis Mumbai BKC has replied on Wed Aug 13 11:13:06 IST 2025

    Hi Arvind, Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services

    4.0

    Good Stay

    kritharth s.

    4

    Travel Month: Aug 2025

    Room: Standard Room with 2 Single Beds

    ibis Mumbai BKC has replied on Wed Aug 13 11:13:20 IST 2025

    Hi Kritharth, Thanks for sharing your thoughts! I’m really sorry to hear that your experience didn’t hit the mark. We aim for consistent service, and it sounds like we missed the vibe during your stay. Your feedback's super valuable, and we’ll keep it in mind as we work on improving. Hope you find a place that suits you better next time! Thanks and Regards, Neha Verma Director Of Guest Services

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