Review Of Goldfinch Hotel

Good stay, clean property, nice hospitality fast service and good food

Room key card never worked once you step out and come back, this happened thrice with me on this stay. Room service took 30 mins to come when i complained to come and check washroom water leakage reception took 20 mins to send a duplicate key card as my key was not working when i called from my floor room and bathroom is too congested and i wonder how they named it club suite breakfast spread is same everyday overall not at all happy and i will never stay here

nice location good food... breakfast buffet was awesome...rooms are small but clean good staff n over all nice stay

Not good service

we were not even allowed to play music on volume 20 where we were told the guest beside us was doing a night shift and was getting disturbed we checked into the hotel right through the lobby but we again interrupted and askd we had a 3rd person in the room that just doesn't make any sense when we checked in as a couple and you'll don't trust your hotel security that you all had to check if there was a third person in the room. I booked the room to spend good time but had terrible experience will never recommend this place and the person who spoke to us was incredibly rude missed to check her name but she had 0 customer service.

Hotel facility is very good, it's location is optimal as it's a few kms away from the airport and near the SEEPZ area. Staff was very friendly. Only issue is that the restaurant entry is from outside of the lobby area of the hotel, so while it rains you need to have an umbrella while going out for breakfast. Overall a total value for money.

1

when I visited the hotel different room was given then what was shown to me then after taking the issue they provided different room where on the top construction work is going lot of disturbance and sound is coming and door key was not working poor customer service and lack in ownership food was not proper and no proper arrangements are made it was terrible stay for 7 days would never visit neither recommend some one for the same

The room was not up to the mark and smelling very bad, the staff too were much arrogant

I request and non smoking room and i was given room with smoking smell Whole 5th floor was had smoking smell bathroom was full of mold please avoide this hotel

5

Great Hotel at the Price..

Better place to stay if your visiting mumbai, good staff, breakfast, rooms were clean, highly recommended

It was our best experience in Mumbai we actually came for a day but we extended for 3 days and the staff is really very good

It is indeed a very pleasant experience that we booked for 1 night and extended for 2 nights more. The staff and people are so nice and kind

Nice clean hotel, quite good break fast though the spread can be bigger. In room dining options are limited. The room can be more luxurious though. Shaving was a bliss due to good lighting and shaving mirror. Staff is polite and always smiling. The Sikh doorman is also quite a sweet caring gentleman.

Good and clean rooms. Equipped with basic amenities. Restaurants are good. Staff is also very helpful.

location, food, amenities and services are at par excellent. They allowed me early check in. Behavior of staff is very polite.

Fabulous property to stay in. Hotel location is good. Facilities of this hotel is the best one. Foods being so delicious, I wanna stay at this hotel again and again.

The hotel was nice, room was clean, staff was helpful location is okayish but overall its a 4/5