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- Home
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- 5 Star Hotel in Mumbai
- Sofitel Mumbai BKC, Mumbai
Sofitel Mumbai BKC
Lavish 5-star Hotel Celebrating French Art of Living
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About Property
Inspired by French culture and tradition, Sofitel is an award-winning hotel offering a fine dining experience. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Jacuzzi
- Spa
- Swimming Pool
- Gym
- Restaurant
- 24-hour Room Service
- Lounge
- Bar
- Steam and Sauna
- Yoga
- + More Amenities
Login to unlock deals & manage your bookings!
+91
Luxury King Room with Bathtub
Fits 2 Adults
20% off on Food & Soft Beverages- SAVE RATE - PKG
- Non-Refundable
Per Night:
₹ 31,230+ ₹ 5,621 taxes & fees
Excellent(2692 RATINGS)
Bandra Kurla Complex
3 minutes walk to US Consulate General, Mumbai
Change Dates and Guest(s)
Check-in: 3 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
Are you flexible with travel dates?
Find Alternate Prices with Flexi Dates
Enjoy benefits worth ₹ 6500 at just ₹ 2600
Club Millesime Twin Room with Hi-Tea & Happy Hours, Meeting Room for 1-HR
409 sq.ft (38 sq.mt)
City View
2 Single Bed(s)
1 Bathroom
- Bathtub
Super Package
Room with Breakfast
- 20% off on Food & Soft Beverages
- SAVER - BB - PKG - Super Package
Non-Refundable
₹ 39,500
+₹ 7,110 taxes & fees Per Night
Login Now and get this for ₹39,105 or less
Upgrade to a room with larger size for ₹6070. Includes Free Breakfast and Free Cancellation.
Luxury Twin Room with Bathtub
- 441 sq.ft (41 sq.mt)
- City View
- 2 Single Bed(s)
- 1 Bathroom
- Bathtub
Room With Free Cancellation | Breakfast only
- 20% off on Food & Soft Beverages
- Flexible rate BB
Book with ₹0 Payment
Pay before 28 Oct, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹028 Oct11:59 PM
29 Oct05:59 PM
30 Oct05:59 PM
Check-in
₹ 37,300
+₹ 6,714 taxes & fees Per Night
Book with ₹0
Login Now and get this for ₹36,927 or less
8 Room Types
- Super Package
- Free Cancellation
- Breakfast Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Discover the immersive 360 viewLuxury King Room with Bathtub
- 366 sq.ft (34 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
Well-appointed suite with a living and dining area.
- Bathtub
Room With Free Cancellation
- 20% off on Food & Soft Beverages
- FLEXIBLE RATE - PKG
Book with ₹0 Payment
Pay before 28 Oct, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹028 Oct11:59 PM
29 Oct05:59 PM
30 Oct05:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- 20% off on Food & Soft Beverages
- FLEXIBLE BB RATE
Book with ₹0 Payment
Pay before 28 Oct, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹028 Oct11:59 PM
29 Oct05:59 PM
30 Oct05:59 PM
Check-in
Luxury Twin Room with Bathtub
- 441 sq.ft (41 sq.mt)
- City View
- 2 Single Bed(s)
- 1 Bathroom
- Bathtub
Room With Free Cancellation
- 20% off on Food & Soft Beverages
- Best rate
Book with ₹0 Payment
Pay before 28 Oct, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹028 Oct11:59 PM
29 Oct05:59 PM
30 Oct05:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- 20% off on Food & Soft Beverages
- Flexible rate BB
Book with ₹0 Payment
Pay before 28 Oct, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹028 Oct11:59 PM
29 Oct05:59 PM
30 Oct05:59 PM
Check-in
Club Millesime King Room with Hi-Tea & Happy Hours, Meeting Room for 1-HR
- 441 sq.ft (41 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
Well-equipped suite with a plush bathroom featuring a bathtub.
- Bathtub
Room Only
- Evening hi-tea and cocktail hours access.
- Meeting room access for 1 hour.
- Club Millesime access.
- 20% off on Food & Soft Beverages
- Hot Deals Rate
Non-Refundable
Room With Free Cancellation
- Evening hi-tea and cocktail hours access.
- Meeting room access for 1 hour.
- Club Millesime access.
- 20% off on Food & Soft Beverages
- Best rate
Book with ₹0 Payment
Pay before 28 Oct, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹028 Oct11:59 PM
29 Oct05:59 PM
30 Oct05:59 PM
Check-in
Club Millesime Twin Room with Hi-Tea & Happy Hours, Meeting Room for 1-HR
- 409 sq.ft (38 sq.mt)
- City View
- 2 Single Bed(s)
- 1 Bathroom
- Bathtub
Room Only
- Evening hi-tea and cocktail hours are provided.
- Club Millesime access is available.
- 20% off on Food & Soft Beverages
- Access to a meeting room for 1 hour is included.
- Hot Deals Rate
Non-Refundable
Super Package
Room with Breakfast
- 20% off on Food & Soft Beverages
- SAVER - BB - PKG - Super Package
Non-Refundable
Room With Free Cancellation
- Evening hi-tea and cocktail hours are provided.
- Club Millesime access is available.
- 20% off on Food & Soft Beverages
- Access to a meeting room for 1 hour is included.
- Best rate
Book with ₹0 Payment
Pay before 28 Oct, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹028 Oct11:59 PM
29 Oct05:59 PM
30 Oct05:59 PM
Check-in
Junior Suite with Bathtub, Hi-Tea, Airport Transfers, Happy Hours and Meeting Room for 1-HR
- 589 sq.ft (55 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
Luxurious room with an expansive bathroom offering a bathtub and walk-in shower.
- Bathtub
Room Only
- Club Millesime Access
- Meeting room for 1 hour included
- Two-way Airport Transfer included
- Airport transfer included
- Complimentary Hi-tea
- 20% off on Food & Soft Beverages
- Cocktail hours included
- Hot Deals Rate
Non-Refundable
Room With Free Cancellation
- Club Millesime Access
- Meeting room for 1 hour included
- Two-way Airport Transfer included
- Airport transfer included
- Complimentary Hi-tea
- 20% off on Food & Soft Beverages
- Cocktail hours included
- FLEXIBLE RATE - PKG
Book with ₹0 Payment
Pay before 28 Oct, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹028 Oct11:59 PM
29 Oct05:59 PM
30 Oct05:59 PM
Check-in
Opera Suite with Hi-Tea, Airport Transfers, Happy Hours and Meeting Room for 1-HR
- 614 sq.ft (57 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
Luxe suite featuring a living room, plush bathroom and media-hub.
- Bathtub
Room Only
- Two-way airport transfer included
- Club Millesime Access
- Airport transfer included
- Complimentary Hi-tea
- Meeting room for 1-hour included
- 20% off on Food & Soft Beverages
- Cocktail hours included
- SAVE RATE - PKG
Non-Refundable
Room With Free Cancellation
- Two-way airport transfer included
- Club Millesime Access
- Airport transfer included
- Complimentary Hi-tea
- Meeting room for 1-hour included
- 20% off on Food & Soft Beverages
- Cocktail hours included
- Best rate
Book with ₹0 Payment
Pay before 28 Oct, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹028 Oct11:59 PM
29 Oct05:59 PM
30 Oct05:59 PM
Check-in
Discover the immersive 360 viewPrestige Suite with Hi-Tea, Airport Transfers, Happy Hours and Meeting Room for 1-HR
- 699 sq.ft (65 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Bathtub
Room Only
- Two-way airport transfer
- Club Millesime Access
- Cocktail hours
- Complimentary Hi-tea
- Airport transfer
- Meeting room for 1 hour
- 20% off on Food & Soft Beverages
- Hot Deals Rate
Non-Refundable
Room With Free Cancellation
- Two-way airport transfer
- Club Millesime Access
- Cocktail hours
- Complimentary Hi-tea
- Airport transfer
- Meeting room for 1 hour
- 20% off on Food & Soft Beverages
- Best rate
Book with ₹0 Payment
Pay before 28 Oct, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹028 Oct11:59 PM
29 Oct05:59 PM
30 Oct05:59 PM
Check-in
IMPERIAL SUITE, Separate Master and Guest Bedrooms, Study and Fitness areas
- 1 King Bed
- Iron/Ironing Board
- Bathroom
- Air Conditioning
- Mineral Water
- Telephone
- Closet
Room With Free Cancellation
- 20% off on Food & Soft Beverages
- FLEXIBLE RATE - PKG
Free Cancellation till 29 Oct, 5:59 PM
No refund if cancelled after 29 Oct, 6:00 PM
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
29 Oct05:59 PM
30 Oct05:59 PM
Check-in
Sofitel Mumbai BKC Location
Location rated 4.6 by guests
What guests said
Guests rave about the property's central location in BKC, which is ideal for business trips and very convenient for accessing the US Consulate. Many find the easy access to various restaurants and attractions a significant advantage, highlighting its peaceful surroundings and excellent connectivity. Overall, visitors express high satisfaction with the hotel's prime positioning, making it a top choice for travelers.
Property Rules at Sofitel Mumbai BKC
Check-in: 3 PM Check-out: 12 PM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Unmarried couples allowed
- Local ids are allowed
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Outside food is not allowed
- Smoking within the premises is not allowed
- Optional : Fee for full breakfast: approximately INR 2416 for adults and INR 1208 for children|Airport shuttle fee: INR 5000 per vehicle (one-way, maximum occupancy 2)|Pet fee: INR 3000 per pet, per stay|Service animals are exempt from fees|Early check-in is available for a fee (subject to availability)|Late check-out is available for a fee (subject to availability)|Rollaway bed fee: INR 1500.0 per night
- Extra-person charges may apply and vary depending on property policy|Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges|Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed|This property accepts credit cards, debit cards, and cash|This property uses a grey water recycling system and eco-friendly cleaning products|Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit|This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)|Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property|Outside food is not permitted on the premises.
- Must Read Rules
- Guest Profile
- ID Proof Related
Sofitel Mumbai BKC Photos by Guests
- +515 Guest Photos
User Rating & Reviews
- everyone
- women
- group
- couple
- solo
- business
- family
Excellent
2692 Ratings
Last 10 Customer Ratings (Latest First)
- 5
- 4
- 3
- 2
- 5
- 5
- 5
- 5
- 3
- 5
Reviews Summary
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Sofitel in BKC is a prime choice for its luxurious ambiance and convenient location, especially for US consulate visitors just a short walk away. Guests rave about the spacious rooms, excellent amenities, and a fantastic breakfast spread. The staff is friendly and attentive, ensuring a pleasant stay with prompt service. For those attending business events, the property is well-placed in the city's financial hub. Enjoy a taste of luxury with diverse dining options, although some found restaurant pricing a bit steep.
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Latest first
5.0
Nice experience
jigneshkumar.family with 1 kid
very good location for US embassy visit, nice property to stay in. liked the experience. recommend this hotel to stay.
Room: Luxury Twin Room with Bathtub
5.0
Excellent Stay
suyash n.family with 1 kid
A really comfortable and pleasant stay with the family. The staff is thoroughly professional and helpful. The food, particularly the variety and quality of breakfast was very good.
Room: Luxury Twin Room with Bathtub
5.0
Excellent Stay
pradeepchandra p.
Sofitel stay was very comfortable, the in room food service was very timely and delicious too. I was very happy with the hospitable front desk personnel..
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Fri Sep 19 12:37:07 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
5.0
Excellent Stay
temjenlemba i.family
I had a delightful stay at Sofitel Hotel, Mumbai. The hospitality was excellent, the rooms were comfortable and well-maintained, and the staff was always attentive and courteous. The overall ambience and service truly made my visit memorable. Highly recommended!
Room: Club Millesime Twin Room with Hi-Tea & Happy Hours, Meeting Room for 1-HR
Sofitel Mumbai BKC has replied on Thu Sep 18 15:43:13 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
5.0
Excellent Stay
parul k.solo
excellent warm and affectionate staff. if food portion can be revisited for solo travelers. it's a crime to waste food.
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Thu Sep 04 15:46:03 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
5.0
Excellent Stay
pankaj k.solo
The property location was fantastic, heart of BKC. The staff were more than welcoming, amazing hospitality. I have stayed at Trident as well and definitely would recommend Sofitel for sure. There are 4 restaurants in the hotel and Tuskers is a vegetarian one. Even though I am non-vegetarian, the food in Tuskers was beyond delicious. The Akhrot ke Seek Kaebab and Sangri Malai Kofta were just yummy, at par with any non-veg restaurant. The breakfast buffet was also excellent and they gave me a discount on it. The rooms are luxury and small details like mint, cappuccino machine are worth mentioning. I would recommend it 5/5 stars to anyone wanting to stay in that area.
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Fri Sep 05 15:29:20 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
4.0
Hospitable Staff
shlok j.solo
The staff were warm and attentive, rooms elegant and comfortable, and the dining experience was excellent. Truly a memorable and luxurious experience!”
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Wed Sep 03 14:37:52 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
3.0
Not the best experience
nimesh d.couple
Location is good, staff were courteous but the rooms are very old. There was damp smell in the room.
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Thu Sep 04 15:46:09 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
5.0
Excellent Stay
zeel p.group
The staff of Sofitel BKC was really friendly and helpful and the location is just top notch for someone who wants to cafe hop and do some luxury shopping in the jio world.
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Tue Sep 02 14:29:37 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
4.0
Good Stay
manoj n.family
Good property inside BKC prime location we went for Mumbai marathon 2025 on Sunday Breakfast was good room was very well maintained staff very supportive used their gym steam room. Food was good but price was little high , menu name was all authentic but failed to deliver the same taste 😕 . This hotel is good for short stay small building property... Must VisitSofitel BKC BandrMumbai
Room: Luxury Twin Room with Bathtub
Sofitel Mumbai BKC has replied on Mon Aug 25 14:48:35 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
3.0
The apple which only few a re able to taste as is out of reach of many.
preety c.family
The loction is good food spread should be more there should be concesion for students as there aare universities in that location.
Room: Luxury Twin Room with Bathtub
Sofitel Mumbai BKC has replied on Tue Aug 19 17:00:53 IST 2025
Bonjour Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies. We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur. At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us. We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique.. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
5.0
A TRULY MEMORABLE EXPERIENCE- THANK YOU!!!!
sumeet a.business
I would like to express my heartfelt appreciation to the entire team at Sofitel BKC for their warm hospitality and impeccable service throughout my stay. From the moment I arrived, every staff member made me feel genuinely welcome. Their kindness, attention to detail, and friendly attitude truly stood out. It wasn’t just one or two individuals — every team member I interacted with was equally courteous, professional, and caring. The food was outstanding, offering a wide variety of delicious options. I was especially impressed by the café staff, who thoughtfully customized dishes to suit my preferences — a gesture I truly valued. Overall, the experience was nothing short of exceptional, and I’m already looking forward to returning soon!!! Thank you, Sofitel, for making my stay so memorable!
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Fri Aug 15 16:30:47 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
5.0
amazing stay at Sofitel BKC
sudarshan b.family
The stay at SOFTEL BKC was wonderful experience the rooms great, the service is superlative and food is amazing
Room: Luxury Twin Room with Bathtub
Sofitel Mumbai BKC has replied on Fri Aug 15 16:30:57 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
1.0
Terrible Stay
ramesh a.
Hotel food is bad Room is very bad in dezine and size
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Tue Aug 12 12:01:21 IST 2025
Bonjour Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies. We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur. At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us. We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique.. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
5.0
Excellent Stay
kaushal.family
Property's location is extremely amazing . The ambience of the hotel was just fantastic . The staff was very helpful and extremely polite
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Mon Jul 21 14:10:14 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
5.0
SofiTel So Fine I Tell u...
aniruddh k.family
Great choice, clearly excellent hospitality, good food and perfect location... Walking distance to US Consular office and Capital building
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Tue Aug 12 12:00:05 IST 2025
Bonjour Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in. We look forward to seeing you again. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
5.0
Excellent Stay
gayatri b.family with 1 kid
Awesome staff... Wonderful rooms... So comfortable... The staff would do all things possible to make the stay comfortable and enjoyable.
Room: Club Millesime King Room with Hi-Tea & Happy Hours, Meeting Room for 1-HR
Sofitel Mumbai BKC has replied on Thu Jul 03 12:34:15 IST 2025
Bonjour Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in. We look forward to seeing you again. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
5.0
Excellent Stay
divyakumar k.
Food is excellent and staff also polite and cleanness is very good !! And hotel is also very good I suggest my friend to go there
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Tue Jul 01 17:37:34 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
5.0
Excellent Stay
piyush p.family with 1 kid
It was a very nice property.
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Tue Jul 08 16:00:02 IST 2025
Bonjour Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in. We look forward to seeing you again. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
1.0
Terrible Stay
rashi a.
The washroom was not cleaned properly. I doubt they cleaned it at all, hair on the toilet seat and on the bath tub as well. Not a good option to stay
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Mon Jun 23 12:46:05 IST 2025
Bonjour Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies. We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur. At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us. We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique.. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
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