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Bandra Kurla Complex, Mumbai | 3 minutes walk to US Consulate General, Mumbai
2686 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Sofitel in BKC is a prime choice for its luxurious ambiance and convenient location, especially for US consulate visitors just a short walk away. Guests rave about the spacious rooms, excellent amenities, and a fantastic breakfast spread. The staff is friendly and attentive, ensuring a pleasant stay with prompt service. For those attending business events, the property is well-placed in the city's financial hub. Enjoy a taste of luxury with diverse dining options, although some found restaurant pricing a bit steep.
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Excellent Stay
A really comfortable and pleasant stay with the family. The staff is thoroughly professional and helpful. The food, particularly the variety and quality of breakfast was very good.
Room: Luxury Twin Room with Bathtub
Excellent Stay
Sofitel stay was very comfortable, the in room food service was very timely and delicious too. I was very happy with the hospitable front desk personnel..
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Fri Sep 19 12:37:07 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Excellent Stay
I had a delightful stay at Sofitel Hotel, Mumbai. The hospitality was excellent, the rooms were comfortable and well-maintained, and the staff was always attentive and courteous. The overall ambience and service truly made my visit memorable. Highly recommended!
Room: Club Millesime Twin Room with Hi-Tea & Happy Hours, Meeting Room for 1-HR
Sofitel Mumbai BKC has replied on Thu Sep 18 15:43:13 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Excellent Stay
excellent warm and affectionate staff. if food portion can be revisited for solo travelers. it's a crime to waste food.
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Thu Sep 04 15:46:03 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Excellent Stay
The property location was fantastic, heart of BKC. The staff were more than welcoming, amazing hospitality. I have stayed at Trident as well and definitely would recommend Sofitel for sure. There are 4 restaurants in the hotel and Tuskers is a vegetarian one. Even though I am non-vegetarian, the food in Tuskers was beyond delicious. The Akhrot ke Seek Kaebab and Sangri Malai Kofta were just yummy, at par with any non-veg restaurant. The breakfast buffet was also excellent and they gave me a discount on it. The rooms are luxury and small details like mint, cappuccino machine are worth mentioning. I would recommend it 5/5 stars to anyone wanting to stay in that area.
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Fri Sep 05 15:29:20 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Hospitable Staff
The staff were warm and attentive, rooms elegant and comfortable, and the dining experience was excellent. Truly a memorable and luxurious experience!”
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Wed Sep 03 14:37:52 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Not the best experience
Location is good, staff were courteous but the rooms are very old. There was damp smell in the room.
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Thu Sep 04 15:46:09 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Excellent Stay
The staff of Sofitel BKC was really friendly and helpful and the location is just top notch for someone who wants to cafe hop and do some luxury shopping in the jio world.
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Tue Sep 02 14:29:37 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Good Stay
Good property inside BKC prime location we went for Mumbai marathon 2025 on Sunday Breakfast was good room was very well maintained staff very supportive used their gym steam room. Food was good but price was little high , menu name was all authentic but failed to deliver the same taste 😕 . This hotel is good for short stay small building property... Must VisitSofitel BKC BandrMumbai
Room: Luxury Twin Room with Bathtub
Sofitel Mumbai BKC has replied on Mon Aug 25 14:48:35 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
The apple which only few a re able to taste as is out of reach of many.
The loction is good food spread should be more there should be concesion for students as there aare universities in that location.
Room: Luxury Twin Room with Bathtub
Sofitel Mumbai BKC has replied on Tue Aug 19 17:00:53 IST 2025
Bonjour Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies. We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur. At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us. We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique.. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
A TRULY MEMORABLE EXPERIENCE- THANK YOU!!!!
I would like to express my heartfelt appreciation to the entire team at Sofitel BKC for their warm hospitality and impeccable service throughout my stay. From the moment I arrived, every staff member made me feel genuinely welcome. Their kindness, attention to detail, and friendly attitude truly stood out. It wasn’t just one or two individuals — every team member I interacted with was equally courteous, professional, and caring. The food was outstanding, offering a wide variety of delicious options. I was especially impressed by the café staff, who thoughtfully customized dishes to suit my preferences — a gesture I truly valued. Overall, the experience was nothing short of exceptional, and I’m already looking forward to returning soon!!! Thank you, Sofitel, for making my stay so memorable!
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Fri Aug 15 16:30:47 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
amazing stay at Sofitel BKC
The stay at SOFTEL BKC was wonderful experience the rooms great, the service is superlative and food is amazing
Room: Luxury Twin Room with Bathtub
Sofitel Mumbai BKC has replied on Fri Aug 15 16:30:57 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Terrible Stay
Hotel food is bad Room is very bad in dezine and size
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Tue Aug 12 12:01:21 IST 2025
Bonjour Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies. We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur. At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us. We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique.. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Excellent Stay
Property's location is extremely amazing . The ambience of the hotel was just fantastic . The staff was very helpful and extremely polite
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Mon Jul 21 14:10:14 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
SofiTel So Fine I Tell u...
Great choice, clearly excellent hospitality, good food and perfect location... Walking distance to US Consular office and Capital building
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Tue Aug 12 12:00:05 IST 2025
Bonjour Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in. We look forward to seeing you again. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Excellent Stay
Awesome staff... Wonderful rooms... So comfortable... The staff would do all things possible to make the stay comfortable and enjoyable.
Room: Club Millesime King Room with Hi-Tea & Happy Hours, Meeting Room for 1-HR
Sofitel Mumbai BKC has replied on Thu Jul 03 12:34:15 IST 2025
Bonjour Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in. We look forward to seeing you again. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Excellent Stay
Food is excellent and staff also polite and cleanness is very good !! And hotel is also very good I suggest my friend to go there
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Tue Jul 01 17:37:34 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Excellent Stay
It was a very nice property.
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Tue Jul 08 16:00:02 IST 2025
Bonjour Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in. We look forward to seeing you again. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Terrible Stay
The washroom was not cleaned properly. I doubt they cleaned it at all, hair on the toilet seat and on the bath tub as well. Not a good option to stay
Room: Luxury King Room with Bathtub
Sofitel Mumbai BKC has replied on Mon Jun 23 12:46:05 IST 2025
Bonjour Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies. We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur. At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us. We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique.. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Excellent Stay at Sofitel BKC Mumbai
Excellent stay, 2 mins walk to US consulate BKC Mumbai. Food, amenities, service everything was excellent. Just go ahead if you are looking to book a hotel near US Consulate BKC.
Room: Luxury Twin Room with Bathtub
Sofitel Mumbai BKC has replied on Mon Jun 09 14:46:11 IST 2025
Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC
Andheri East
Goregaon
Churchgate
Marine Drive
Bandra
Andheri East
Deulwadi
Khandpe
Varasoli
Karjat
Mushet
Wada
Near Akshi Beach
Karjat
Karjat
Nerul
South Mumbai
Andheri East
Andheri East
Bandra Kurla Complex
Powai
Marine Drive
Churchgate
South Mumbai
Churchgate
Juhu
Andheri West
Amboli
Andheri East
Andheri East
Jogeshwari East
Grant Road
Sakinaka
Santacruz West
Goregaon
Chembur
