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- Grand Mercure Goa Candolim - An Accor Hotels Brand, Goa
Grand Mercure Goa Candolim - An Accor Hotels Brand
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About Property
Nestled near the serene Candolim Beach, this upscale property features a spa, swimming pool, and elegantly designed rooms equipped with modern amenities. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Swimming Pool
- Spa
- Restaurant
- 24-hour Room Service
- Bar
- Lounge
- + More Amenities
Login to unlock deals & manage your bookings!
+91
Executive Twin Room
Fits 2 Adults
20% discount on Food & Beverage (F&B) during the stay- 20% discount on Spa services.
- SAVER - BB - PKG
- Non-Refundable
₹ 10,070Per Night:
₹ 8,962
Excellent(205 RATINGS)
Candolim
Change Dates and Guest(s)
Check-in: 3 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
Are you flexible with travel dates?
Find Alternate Prices with Flexi Dates
Upgrade to a room with Balcony, Living Area, and larger size for ₹1807. Includes Free Cancellation as well.
Discover the immersive 360 viewDeluxe Room with Balcony
431 sq.ft (40 sq.mt)
Mountain/Hill View
1 King Bed or 2 Single Bed(s)
1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- Air Conditioning
- Bathroom
- 24-hour In-room Dining
- 24-hour Room Service
Room With Free Cancellation | Breakfast only
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- Flexible rate BB
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
₹ 12,100
₹ 10,769
+₹ 2,476 taxes & fees Per Night
Book with ₹0
Login Now and get this for ₹10,662 or less
8 Room Types
- Free Cancellation
- Breakfast Included
- Breakfast & Lunch/Dinner Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Executive Twin Room
- 350 sq.ft (33 sq.mt)
- Mountain/Hill View
- 2 Single Bed(s)
- 1 Bathroom
- Air Conditioning
- Iron/Ironing Board
- Bathroom
- Room Service
- Daily Housekeeping
- 24-hour In-room Dining
Room with Breakfast
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- SAVER - BB - PKG
Non-Refundable
Room With Free Cancellation | Breakfast only
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- Flexible rate BB
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- Best Rate Half Board
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Discover the immersive 360 viewDeluxe Room with Balcony
- 431 sq.ft (40 sq.mt)
- Mountain/Hill View
- 1 King Bed or 2 Single Bed(s)
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- Air Conditioning
- Bathroom
- 24-hour In-room Dining
- 24-hour Room Service
Room with Breakfast
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- SAVER - BB - PKG
Non-Refundable
Room With Free Cancellation | Breakfast only
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- Flexible rate BB
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- Best Rate Half Board
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Premium King Room - Balcony & Bath tub
- 646 sq.ft (60 sq.mt)
- Mountain/Hill View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- Air Conditioning
- Bathroom
- 24-hour In-room Dining
- Laundry Service
Room with Breakfast
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- SAVER - BB
Non-Refundable
Room With Free Cancellation | Breakfast only
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- Flexible rate BB
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- Best Rate Half Board
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Premium Twin Room - Balcony & Bath tub
- 613 sq.ft (57 sq.mt)
- Mountain/Hill View
- 2 Single Bed(s)
- 1 Bathroom
- Air Conditioning
- Housekeeping
- Wi-Fi
- Bathroom
- Room Service
- Laundry Service
Room with Breakfast
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- SAVER - BB - PKG
Non-Refundable
Room With Free Cancellation | Breakfast only
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- FLEX RATE BB - PKG
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- Best Rate Half Board
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
One Bedroom Family Suite with Balcony & Bath tub
- 915 sq.ft (85 sq.mt)
- Mountain/Hill View
- 1 King Bed or 2 Single Bed(s)
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- Air Conditioning
- Bathroom
- 24-hour In-room Dining
- 24-hour Room Service
Room with Breakfast
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- SAVER - BB
Non-Refundable
Room With Free Cancellation | Breakfast only
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- Flexible rate BB
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- Best Rate Half Board
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Club Room with Private Jacuzzi, Balcony & Bathtub
- 646 sq.ft (60 sq.mt)
- Mountain/Hill View
- 1 King Bed
- 1 Bathroom
- Study Room
- Heater
- Laundry Service
- Housekeeping
- In-room Dining
- Iron/Ironing Board
Room with Breakfast
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- SAVER - BB
Non-Refundable
Room With Free Cancellation | Breakfast only
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- FLEX RATE BB - PKG
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- Best Rate Half Board
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Club Room With Private Plunge Pool, Balcony & Bathtub
- 646 sq.ft (60 sq.mt)
- Mountain/Hill View
- 1 King Bed or 2 Single Bed(s)
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- Air Conditioning
- Bathroom
- 24-hour In-room Dining
- 24-hour Room Service
Room with Breakfast
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- SAVER - BB
Non-Refundable
Room With Free Cancellation | Breakfast only
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- Flexible rate BB
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- Best Rate Half Board
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Luxury Suite with Private Jacuzzi, Balcony & Bathtub
- 915 sq.ft (85 sq.mt)
- Mountain/Hill View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Air Conditioning
- Bathroom
- Closet
- Minibar
- Chair
Room with Breakfast
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- SAVER - BB
Non-Refundable
Room With Free Cancellation | Breakfast only
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- FLEX RATE BB - PKG
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% discount on Food & Beverage (F&B) during the stay
- 20% discount on Spa services.
- Best Rate Half Board
Book with ₹0 Payment
Pay before 15 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹015 Nov11:59 PM
16 Nov02:59 PM
17 Nov02:59 PM
Check-in
Grand Mercure Goa Candolim - An Accor Hotels Brand Location
Location rated 4.2 by guests
What guests said
Guests rave about the property's great location, highlighting its proximity to popular beaches like Calangute and Baga, along with beautiful views. The central positioning in North Goa makes it easy to access major attractions. Many reviews commend the serene environment, making it a perfect retreat away from the hustle and bustle, contributing significantly to an enjoyable stay.
Property Rules at Grand Mercure Goa Candolim - An Accor Hotels Brand
Check-in: 3 PM Check-out: 12 PM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Govt. ID and Driving License are accepted as ID proof(s)
- Optional : Fee for full breakfast: approximately INR 800 for adults and INR 400 for children|Rollaway bed fee: INR 2500.0 per night
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
Grand Mercure Goa Candolim - An Accor Hotels Brand Photos by Guests
- +106 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Excellent
205 Ratings, 84 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 3
- 5
- 4
- 4
- 5
- 5
- 4
- 5
- 5
Review Summary
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This property shines with its excellent location, fantastic food, and dedicated staff. Guests appreciate the spacious and clean rooms, along with top-notch amenities. The attentive service and warm hospitality create a welcoming atmosphere. The dining experience, especially the breakfast and dinner buffets, receives high marks, making for a delightful stay. Families and friends find it a comfortable and enjoyable spot.
Sort by:
Latest first
4.0
perfect family getaway
nitika s.family with 2 kids
pleasant stay. nice breakfast. beautiful and well maintained pool. rooms are big and spacious. good spa
Room: Executive king Room
3.0
BEWARE - PHYSICAL INJURY AHEAD
meera p.family
Everything about the property was good. In all respects. The people were also very nice and very helpful. BUT BUT, the top thing - physical safety of guests - was severely compromised. It ha drained overnight. The corridor in front of the rooms was wet AND SLIPPERY. It is unbelievably negligent of the hotel to instal smooth tiles on a corridor whose sides are exposed to rain. These tiles made the floor terribly slippery. On top of it, no action was taken to wipe the floor. Further, no warning board or sign was placed anywhere. ONE MEMBER OF OUR GROUP SLIPPED AND FELL AND SUSTAINED SEVERE INJURY. He has a fracture on his right hand and has to undergo surgery, followed by weeks of therapy. His left hand has sustained tissue, muscle, ligament injury and has to be bandaged and in a sling for at least 6 weeks. Both his hands are out of action for several weeks. Such negligence of the hotel is simply unbelievable
Room: Deluxe Room with Balcony
Grand Mercure Goa Candolim - An Accor Hotels Brand
Dear Ms. Meera, Greetings!!! Thank you for taking the time to share your feedback. While we are glad to hear that you appreciated the property and our team’s hospitality, we are deeply concerned and truly sorry to learn about the unfortunate incident involving a member of your group. Please accept our sincere apologies for the distress caused. Guest safety is our highest priority, and it is extremely regretful that in this instance, we fell short. We are taking your feedback very seriously. We are also reviewing our internal protocols and staff training to ensure better responsiveness in the future. We understand the physical and emotional impact this has had on your group member, and we wish him a smooth and complete recovery. If there is anything further we can do to assist or support during this difficult time, please do not hesitate to contact us Once again, we are truly sorry for the incident and are committed to making necessary improvements. Warmest Regards, Ameya P. Karnad General Manager
5.0
Excellent Stay
vikash g.family
Location is good. Service, staff and amenities are great. Overall good stay. Happy with the service.
Room: Deluxe Room with Balcony
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Tue Oct 07 16:19:44 IST 2025
Dear Mr. Goyal, Greetings!!! Thank you for your kind words and valuable feedback! It was a pleasure serving you at Grand Mercure Goa Candolim. We're thrilled to hear that you appreciated our team's courteous service. We always strive to provide a personalized experience for each guest. We look forward to welcoming you back to the resort soon! Warmest Regard, Ameya P. Karnad General Manager
2.0
Guest service
sumit a.family with 2 kids
Unprofessional customer service no proper response and least bothered about the guest comfort . Very diss
Room: One Bedroom Family Suite with Balcony & Bath tub
Grand Mercure Goa Candolim - An Accor Hotels Brand
Dear Mr. Agarwal, Greetings!!! Thank you for choosing to stay with us at Grand Mercure Goa Candolim. We truly appreciate you taking the time to share your feedback. we are truly disappointed to hear about your experience. Providing excellent customer service is one of our top priorities, and we are sincerely apologetic that we missed the mark. Your feedback regarding communication and guest comfort is important to us, and we will make sure to address these concerns with our team. We take every guest’s comfort seriously, and we strive to ensure every stay is pleasant. I hope you’ll give us another chance to make it right. We value your input and hope to welcome you back for a more relaxing and satisfying stay in the future. Warmest Regards, Ameya P. Karnad General Manager
5.0
Excellent Stay
manav d.
Very good hotel. Food and service was excellent. Serenity was very pleasant and refreshing. Rooms were very clean and tidy with 24x7 support. Would recommend to stay here at least once for the hospitality.
Room: Executive king Room
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Fri Sep 26 16:19:31 IST 2025
Mr. Doshi, Greetings!!! Thank you for choosing to stay with us at Grand Mercure Goa Candolim. We truly appreciate you taking the time to share your feedback. We're delighted to know that you had a pleasant and comfortable experience, and that our services met your expectations. Your kind words will inspire our team to continue delivering exceptional service. We look forward to welcoming you back and ensuring you receive our best attention at all times. Warmest Regards, Ameya P. Karnad General Manager
4.0
Good Stay
gaurav d.family with 2 kids
Good stay with family, Rooms are awesome! Service is very good. Clean property. Gym is lovely!! Pool could be clearner. They should definately improve on the shaving kit- its very bad quality. I hVe stayed in this property for more than 5 times and everytime i have used the shaving kit i have ended up cutting myself. But
Room: One Bedroom Family Suite with Balcony & Bath tub
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Fri Sep 26 16:18:10 IST 2025
Dear Mr. Dubey, Greetings!!! Thank you for choosing to stay with us at Grand Mercure Goa Candolim. We truly appreciate you taking the time to share your feedback Your concerns have been shared with the team, and we are taking immediate steps to address these issues and enhance our standards. At Grand Mercure Goa Candolim, we strive to deliver exceptional experiences, and we hope to have the opportunity to provide you with a much better stay in the future. Warmest Regards, Ameya P. Karnad General Manager
4.0
Good Stay
hiren s.group
The location wasn't that great, but the overall experience was good, and the staff was cooperative.
Room: Club Room With Private Plunge Pool, Balcony & Bathtub
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Fri Sep 26 16:16:49 IST 2025
Dear Mr. Shah, Greetings!!! Thank you for choosing to stay with us at Grand Mercure Goa Candolim. We truly appreciate you taking the time to share your feedback. We look forward to welcoming you back and ensuring you receive our best attention at all times. Warmest Regards, Ameya P. Karnad General Manager
1.0
Terrible Experience for a much awaited stay
parthiv d.family with 1 kid
Terrible experience! Food was good but other service aspects, rooms and amenities were very poor. The maintenance staff, reception, parking and housekeeping personnels were very lethargic to serve. A simple problem that could be solved with prompt action and which caused us to suffer for 3 nights. Due to humid temperature, the wooden flooring was completely wet and could be managed well with prompt action and guidance. Also, there was no service at pool side and seems like you are on your own. Haven’t experienced such service anywhere with 4 star property. I recommend there are many properties in Goa that can be explored - stay away from this one.
Room: Premium Twin Room - Balcony & Bath tub
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Fri Sep 26 16:14:33 IST 2025
Dear Mr. Dave, Greetings!!! Thank you for your valuable feedback. We sincerely apologize for the delayed services and the inconvenience caused. Your concerns have been addressed with our team, and we are implementing improvements to ensure a smoother experience for our guests. We truly value your input and hope to have the opportunity to welcome you back for a much-improved stay in the future. Warmest Regards, Ameya P. Karnad General Manager
5.0
Excellent Stay
sooraj n.
5
Room: Executive Twin Room
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Fri Sep 26 16:08:33 IST 2025
Dear Mr. Nagpal, Greetings!!! Thank you for your feedback looking forward to welcome you back again. Warmest Regards Ameya P. Karnad General Manager
5.0
Excellent Stay
ketankumar.family
Property was excellent... Food and service was outstanding... will recommend to my friend's and famil
Room: Deluxe Room with Balcony
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Thu Aug 14 13:48:44 IST 2025
Dear Mr. Ketan, Namaskar!!! Thank you for choosing to stay with us at Grand Mercure Goa Candolim. We truly appreciate you taking the time to share your feedback. We’re thrilled to know you enjoyed our property, food, and service. Your recommendation to friends and family means a lot to us, Your kind words will inspire our team to continue delivering exceptional service. We look forward to welcoming you back and ensuring you receive our best attention at all times. Warmest Regards, Ameya P. Karnad General Manager
4.0
Good overall stay
pawan t.couple
The stay overall was good but I feel the need to highlight a few things. Pros: The food was really tasty and the chef was really nice. He went around asking people about the food. The hotel reception extended our checkout time from 12 PM to 2PM which was nice of them. We tried the massage in the hotel spa which we highly recommend. The view for the rooms in the block opposite the pool was good. The staff was friendly. Cons: It is not a five star hotel. We would say it is more of a four star. The walls had water seepage in many rooms. The door sign tag would keep falling down from the door handle. The house keeping was not up to the mark. They forgot to give us towels and replenish the tea packets in the room after cleaning the room. The bed sheet, pillow covers, towels and room curtains had stains on them. The house keeping service was quite slow.
Room: Premium King Room - Balcony & Bath tub
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Thu Aug 07 16:34:58 IST 2025
Dear Mr. Pawan, Namaskar!! Thank you for taking the time to share your detailed feedback. We're truly glad to know you enjoyed the overall stay, especially the food, spa experience, extended checkout, and the hospitality of our team. Your kind words for our chef and staff are greatly appreciated. At the same time, we sincerely regret the inconvenience you faced during your stay. Please accept our apologies for the housekeeping lapses and the condition of linen and room amenities. This is certainly not the standard we aim to offer, and your feedback has been shared with the concerned departments for immediate corrective action. We value your observations and are working on improvements to enhance the overall guest experience. We hope to have the opportunity to welcome you back and provide you with a more seamless and comfortable stay. Warmest Regards, Ameya P. Karnad General Manager
5.0
Excellent Stay
navneet k.solo
Beautiful property , great staff ! Thank you everyone at check in desk , restaurant & housekeeping !! From check in to check out , it was hassle free , comforting experience!! , can’t wait to be back !! Thank you once again for such warm hospitality...
Room: Executive Twin Room
Grand Mercure Goa Candolim - An Accor Hotels Brand
Dear Mr. Kaur, Greeting From Grand Mercure !!! Thank you so much for your wonderful feedback! We’re delighted to know you had a hassle-free and comforting experience with us. Your kind words for our front desk, restaurant, and housekeeping teams mean a lot – they truly strive to deliver exceptional service every day. It was a pleasure having you with us, and we look forward to welcoming you back soon for another memorable stay! Warmest Regards, Ameya P. Karnad General Manager
5.0
Excellent in everything
charu s.family with 1 kid
Excellent service . They had upgraded our room and it was excellent. We loved staying their . Buffet service was exceptionally the best . Highly recommended
Room: Premium King Room - Balcony & Bath tub
Grand Mercure Goa Candolim - An Accor Hotels Brand
Dear Mr. Charu, Greetings!!! Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the room upgrade and had a great stay with us. It's especially rewarding to know that our buffet service stood out for you — your kind words mean a lot to our team. We truly appreciate your recommendation and look forward to welcoming you back for another excellent experience! Warmest Regards, Ameya P. Karnad General Manager
3.0
Average Stay
ramraj v.couple
Excellent location..good staff.. good food..but rooms require a better makeover.. not up to the mark
Room: Deluxe Room with Balcony
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Mon Jul 21 16:16:18 IST 2025
Dear Mr. Ram, Greetings!!! Thank you for choosing to stay with us at Grand Mercure Goa Candolim. We truly appreciate you taking the time to share your feedback. We're thrilled to hear that you appreciated our team's courteous service. with regards to rooms Your concerns have been communicated and corrective measures are being taken to improve our offerings and service quality. At Grand Mercure Goa Candolim, we are committed to delivering exceptional experiences, and we hope to have the opportunity to serve you better in the future. Warmest Regards, Ameya P. Karnad General Manager
4.0
A good stay.
fermino d.group
The hotel stay was very nice. We had booked three rooms & when we requested for an upgrade for one room at least, it was done, which was a nice gesture.The food was the highlight as the buffet had a good choice and it was tasty too. The room cleanliness could be improved upon as it is shown to be a 5 star but it didn’t seem like one considering that no attention was given to minute details in the room. The staff was helpful and did help in making our stay a comfortable one.
Room: Executive Twin Room
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Mon Jun 30 18:40:06 IST 2025
Dear Mr. Dsouza, Greetings!!! Thank you for choosing to stay with us at Grand Mercure Goa Candolim. We truly appreciate you taking the time to share your feedback. Your kind words will inspire our team to continue delivering exceptional service.We sincerely apologize for any shortcomings in our housekeeping and room services during your stay. Your concerns have been shared with the team, and we are taking immediate steps to address these issues and enhance our standards. At Grand Mercure Goa Candolim, we strive to deliver exceptional experiences, and we hope to have the opportunity to provide you with a much better stay in the future. Warmest Regards, Ameya P. Karnad General Manager
5.0
Excellent Stay
renu s.family
the staff was extremely courteous and welcoming ,service was excellent food was amazing rooms were spacious and maintenance flawless .thank you for an amazing experience
Room: Premium Twin Room - Balcony & Bath tub
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Mon Jun 30 18:41:50 IST 2025
Dear Ms. Renu, Greetings!!! Thank you for your kind words and valuable feedback! It was a pleasure serving you at Grand Mercure Goa Candolim. We're thrilled to hear that you appreciated our team's courteous service. We always strive to provide a personalized experience for each guest. We look forward to welcoming you back to the resort soon! Warmest Regards, Ameya P. Kanard General Manager
5.0
Excellent Stay
sai k.family
It is a decent property with nice views, and the rooms are spacious and staff also very cooperative.
Room: Executive king Room
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Mon Jun 30 18:42:46 IST 2025
Dear Mr. Sai, Greetings!!! Thank you for choosing to stay with us at Grand Mercure Goa Candolim. We truly appreciate you taking the time to share your feedback. We're delighted to know that you had a pleasant and comfortable experience, and that our services met your expectations. Your kind words will inspire our team to continue delivering exceptional service. We look forward to welcoming you back and ensuring you receive our best attention at all times. Warmest Regards, Ameya P. Karnad General Manager
4.0
Good place ,near condolim road.
surabi r.couple
Have a nice place, very good hospitality..
Room: Premium King Room - Balcony & Bath tub
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Mon Jun 30 18:43:34 IST 2025
Dear Ms. Surabi, Greetings!!! Thank you for your kind words and valuable feedback! It was a pleasure serving you at Grand Mercure Goa Candolim. . We always strive to provide a personalized experience for each guest. We look forward to welcoming you back to the resort soon! Warmest Regards, Ameya P. Karnad General Manager
4.0
Worth the money and the view is great
asil b.family with 1 kid
The stay was satisfactory and the food was very delicious. We loved the service and the experience was good. Everything was smooth and we all loved the hotel.
Room: Deluxe Room with Balcony
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Mon Jun 30 18:44:28 IST 2025
Dear Asil, Namaskar!!! Thank you for your kind words and valuable feedback! It was a pleasure serving you at Grand Mercure Goa Candolim. We're thrilled to hear that you appreciated our team's courteous service. We always strive to provide a personalized experience for each guest. We look forward to welcoming you back to the resort soon! Warmest Regards, Ameya P. Karnad, General Manager
3.0
Average Stay
chaity s.family
Honestly I was disappointed this time around. I had been to this property previously and had liked this. But this time , nothing was going good. The service was extremely poor and slow. Had asked for the menu card since the QR Code that was kept in the room was not working. The menu card was send after four hours . The travel desk which they have outsourced was the worst. The guy literally hung up on me. The electric kettle was also not working. Had to wait for half an hour for them to replace it Only the breakfast was good. The staff in the restaurant was attentive and helpful.
Room: Executive Twin Room
Grand Mercure Goa Candolim - An Accor Hotels Brand has replied on Tue Jul 01 09:44:44 IST 2025
Dear Ms. Sen, Greetings!!! Thank you for your valuable feedback. At Grand Mercure Goa Candolim, we deeply regret the challenges you faced and sincerely apologize for any inconvenience caused during your stay. Your concerns have been addressed with our team, and necessary training has been implemented to prevent such occurrences in the future. Your input is invaluable to us, and we remain committed to enhancing our guest experience. We truly hope to serve you better and provide an experience that changes your perspective on our services. Warmest Regards, Ameya P. Karnad General Manager
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