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Review Of Hotel Oriental Aster Mumbai Airport0123401234

Andheri East, Mumbai | 2.6 km drive to T2 - Chhatrapati Shivaji Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    1701 Ratings

    excellent
    33%
    very good
    33%
    average
    20%
    poor
    8%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 5
    • 5
    • 1
    • 1
    • 5
    • 2
    • 2

    Rating Categories

    • Hospitality4.2
    • Facilities4.0
    • Food3.7
    • Room4.0
    • Cleanliness4.1
    • Value For Money4.0
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    Review Summary

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    Guests appreciate the property’s proximity to the airport, clean rooms, and helpful staff. The food quality stands out, especially the complimentary breakfast, with a variety of options. Early check-in and airport drop services are also highlights. However, some mention that the rooms can feel cramped. Overall, the hospitality and convenient location make for a comfortable stay.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    sumit s.group

    This is a 3 star hotel and not a 4 star place as listed. Rooms and the related furnishings are worn out and clearly show decay. There is no lobby area for drop off or pickup and being on a busy street, difficult to cross over. Presence of gate man for arrival or check out assistance. Room A/C or exhaust fan in the bathroom are very noisy. Restaurant is in the basement where the lift doesn't go, has small seating capacity and the breakfast menu . Took very long time to checkout.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport has replied on Tue Oct 14 11:41:21 IST 2025

    Dear Sumit, Thank you for sharing your feedback. It's concerning to hear that your stay did not meet your expectations. We appreciate your comments about the condition of the rooms and the challenges with the restaurant and checkout process. Your insights help us identify areas for improvement, and we are committed to addressing these issues. Thank you for bringing this to our attention. THANKS AND REGARDS ORIENTAL ASTER

    2.0

    Poor Stay

    nitin g.

    The location was bad

    Travel Month: Oct 2025

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport

    We want to apologize for your negative experience at our outlet. We’d like to learn more about your specific situation & make things right. Can you please mail us with a reference to this review, so we can fix it right away? We want to work towards earning back your business.

    2.0

    Poor Stay

    abdul r.

    Very noisy at reception always, and they did not provided toilet set and coffee or sugar set. Requested several times

    Travel Month: Oct 2025

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport has replied on Mon Oct 13 02:55:09 IST 2025

    Dear Abdul, Thank you for sharing your feedback regarding your recent stay. We're sorry to hear about the noise at reception and the issues with the amenities not being provided. Your concerns are important to us, and we will address them with the team to ensure a better experience in the future. We appreciate your insights and hope to have the opportunity to serve you better next time. THANKS AND REGARDS ORIENTAL ASTER

    5.0

    Clean rooms

    kedar d.family

    They let us early check in at 9 Am. It was good. The room was clean and food was okay. Definately recommended for stay.

    Travel Month: Sep 2025

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport has replied on Fri Oct 03 03:56:58 IST 2025

    Dear Kedar, Thank you for your positive feedback! We're thrilled to hear that you enjoyed the early check-in and found the rooms clean. Your recommendation means a lot to us. We hope to welcome you back again soon! THANKS AND REGARDS ORIENTAL ASTER

    5.0

    Good room with breakfast

    deendayal g.couple

    Good hotel with best hospitality . Breakfast is Too good with very good taste rooms are good and budget friendly

    Travel Month: Sep 2025

    Room: Classic Room

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    Hotel Oriental Aster Mumbai Airport has replied on Thu Oct 02 20:25:10 IST 2025

    Dear Deendayal, Thank you for the wonderful feedback! It's great to hear that you enjoyed your stay and found the hospitality welcoming. We're glad you liked the breakfast and appreciated the room quality. Your satisfaction is important to us! THANKS AND REGARDS ORIENTAL ASTER

    3.0

    Average Stay

    jai s.couple

    Bed are not comfortable so much disturbed area food is so terible and not so good in variety by breakfast

    Travel Month: Sep 2025

    Room: Classic Room

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    Hotel Oriental Aster Mumbai Airport has replied on Sun Sep 21 03:27:38 IST 2025

    Dear Jai, Thank you for sharing your experience. We're sorry to hear that your stay did not meet your expectations regarding the comfort of the beds and the variety of food offered. Your feedback is valuable, and we will take it into consideration as we strive to improve our services. THANKS AND REGARDS ORIENTAL ASTER

    5.0

    Excellent Stay

    konganda s.

    I feel this property is like my second homage. Food is hyzine nd delicious. Staff is very professional and very supportive.

    Travel Month: Sep 2025

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport has replied on Wed Sep 10 21:17:44 IST 2025

    Dear Konganda, Thank you for your wonderful review! It's great to hear that you feel at home at our property. We're delighted that you enjoyed the delicious food and found the staff to be professional and supportive. We look forward to welcoming you back for another excellent stay! THANKS AND REGARDS ORIENTAL ASTER

    5.0

    Excellent Stay

    konganda s.

    I feel this property is like my second homage. Food is hyzine nd delicious. Staff is very professional and very supportive.

    Travel Month: Sep 2025

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport has replied on Thu Sep 11 10:58:48 IST 2025

    Dear Konganda, Thank you for your wonderful feedback! We're delighted to hear that you consider our property your second home. It's great to know you enjoyed the food and found our staff to be professional and supportive. We look forward to welcoming you back for another excellent stay! THANKS AND REGARDS ORIENTAL ASTER

    5.0

    Excellent Stay

    hardik m.solo

    Best services with Best location for Airport Near By Mumbai Airport and Dinner Best Qualitys Room Service Very Clean

    Travel Month: Sep 2025

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport has replied on Thu Sep 04 02:49:22 IST 2025

    Dear Hardik, Thank you for your wonderful feedback! It's great to hear you enjoyed your stay and found our services and location convenient. We appreciate your compliments on the room service and dinner quality. Looking forward to welcoming you back! THANKS AND REGARDS ORIENTAL ASTER

    3.0

    Average Stay

    harish k.

    Food quality not ok

    Travel Month: Aug 2025

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport has replied on Tue Sep 02 15:35:45 IST 2025

    Hi Harish, Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Will you give us another chance?

    5.0

    Excellent Stay

    akash r.couple

    Stay was pleasant , staffs member were very helpful . I love the food they served. Overall I loved it.

    Travel Month: Aug 2025

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport has replied on Sun Aug 17 15:58:57 IST 2025

    Dear Akash, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed your stay and found our staff helpful. It's great to know you loved the food as well. We look forward to welcoming you back soon! THANKS AND REGARDS ORIENTAL ASTER

    4.0

    Good Stay

    tanuj.business

    only problem I had was the height of the room was small and my finger got cut from the fan ceiling, but they were very helpful during tha only problem I had was the height of the room was small and my finger got cut from the fan ceiling, but they were very helpful during that

    Travel Month: Aug 2025

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport has replied on Sat Aug 16 02:45:01 IST 2025

    Dear Tanuj, Thank you for your feedback. We’re glad to hear you had a good stay and appreciate your understanding regarding the ceiling height. We strive to provide assistance whenever needed, and your experience with our team is important to us. Please take care, and we hope to welcome you back for a more comfortable visit in the future. THANKS AND REGARDS ORIENTAL ASTER

    4.0

    Neat & clean

    lokeshkumar k.business

    Room was neat and clean. We booked twin beds which we got a small room than the expect but still it was good. Friends shall be allowed for a limited time. Food is good

    Travel Month: Aug 2025

    Room: Premium Room

    Hotel Oriental Aster Mumbai Airport has replied on Tue Aug 12 16:01:18 IST 2025

    Dear Lokeshkumar, Thank you for your positive feedback! We're glad to hear that you found the room neat and clean and enjoyed the food. We appreciate your understanding regarding the room size and will take your thoughts on guest policies into consideration. Your input is truly valued! THANKS AND REGARDS ORIENTAL ASTER

    4.0

    Amazing stay..

    dhirendra l.solo

    great location, Rooms are decent size though toilets are small and cramped. Breakfast spread is decent however the BF location is very small. Overall a good Value stay great location, Rooms are decent size though toilets are small and cramped. Breakfast spread is decent however the BF location is very small. Overall a good Value stay.

    Travel Month: Aug 2025

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport has replied on Tue Aug 12 04:05:02 IST 2025

    Dear Dhirendra, Thank you for your kind words! We're delighted to hear you enjoyed your stay and appreciated the great location and room size. Your feedback about the bathrooms and breakfast area is noted, and we always aim to enhance our guests' experiences. We hope to welcome you back soon for another enjoyable stay! THANKS AND REGARDS ORIENTAL ASTER

    3.0

    overall average

    gaurav d.solo

    Location is good easy from airport And stay is also comfortable.rooms are spacious overall good experience

    Travel Month: Aug 2025

    Room: Classic Room

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    Hotel Oriental Aster Mumbai Airport has replied on Tue Aug 12 11:37:42 IST 2025

    Dear Gaurav, Thank you for sharing your positive experience! We're glad to hear you enjoyed the spacious rooms and found the location convenient. Hope to welcome you back soon for another comfortable stay! THANKS AND REGARDS ORIENTAL ASTER

    3.0

    Average Stay

    family

    I think as I booked they provided us the worst room ( specially toilet) no.405. As in the 2nd day bathroom flodded with water. After requesting they changed the room to 406.

    Travel Month: Jul 2025

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport has replied on Sun Aug 03 16:21:37 IST 2025

    Dear Guest, Thank you for sharing your experience with us. We're sorry to hear that your initial room did not meet your expectations and that you encountered issues with the bathroom. It's good to know that a room change was arranged for you. Your feedback is important, and we will use it to improve our services. Thank you for your patience during your stay. THANKS AND REGARDS ORIENTAL ASTER

    5.0

    Excellent Stay

    konganda s.business

    it's always pleasure to stay at this property. Good size room, very clean neat. Best part is complimentary break fast.

    Travel Month: Jul 2025

    Room: Classic Room

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    Hotel Oriental Aster Mumbai Airport has replied on Sun Aug 03 16:21:39 IST 2025

    Dear Konganda, Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your stay and appreciated the spacious, clean room as well as the complimentary breakfast. We look forward to welcoming you back soon! THANKS AND REGARDS ORIENTAL ASTER

    4.0

    Good Stay

    manaswi p.couple

    The room was nice and the bed was good. The washroom was not that clean and there was not hot water for bathing. We had told the reception 2-3 times for hot water but there was none

    Travel Month: Jun 2025

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport has replied on Wed Jul 23 10:11:35 IST 2025

    Dear Manaswi, Thank you for sharing your feedback. It's great to hear that you enjoyed the room and the bed. We sincerely apologize for the cleanliness issue in the washroom and the inconvenience regarding the hot water. Your comments will be addressed to ensure a better experience for future guests. We appreciate your input! THANKS AND REGARDS ORIENTAL ASTER

    5.0

    Excellent Stay

    chandni q.couple

    we got a nice and clean room, nice services and good food. like the menu. hotel is also in good location and it's safe. checkout was also smoot we got a nice and clean room, nice services and good food. like the menu. hotel is also in good location and it's safe. checkout was also smooth

    Travel Month: Jun 2025

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport has replied on Sat Jun 28 20:06:39 IST 2025

    Dear Chandni, Thank you for sharing your wonderful experience! We're delighted to hear that you enjoyed your stay, appreciated the clean room, services, and food. It's great to know the location met your needs and that the checkout was smooth. We look forward to welcoming you back in the future! THANKS AND REGARDS ORIENTAL ASTER

    5.0

    best hotel for stay near airport

    kishor g.couple

    great hotel for stay near airport , service was best, good staff and they do very good job thank you

    Travel Month: May 2025

    Room: Classic Room

    Hotel Oriental Aster Mumbai Airport has replied on Sat May 31 12:30:26 IST 2025

    Dear Kishor, Thank you for your kind words! It's wonderful to hear that you enjoyed your stay and appreciated the service and staff. Your feedback means a lot to us, and we look forward to welcoming you back in the future! THANKS AND REGARDS ORIENTAL ASTER

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