Hotel Sapna Marine

just terrible , poorly maintained , the rooms are small , no proper service and what's suprising is that there was a godam centipede which almost entered my ear which could have of course let to serious injuries. Never recommended.

Internet issue Low quality bed Does not match the amount I paid

So far it's the most low class hotel where I have stayed, very small room, not able to walk in the room, lift was not working, bad room service, please dont ever show these type of hotels in your site.

Very small rooms compare to the rent charged, food is also costly

Where you inform coustomer to not allow couple.

Over all experience is good with stay st sapna marine hote, because it's neer of wankhede stadiam in a good rate of room rent for a day. And also thanks to makemytrip. Com to help me to search a hotel near the location

Mid night room service boy knocking door without any reason.

I booked hotel sapna marine. Hotel is located in south mumbai near bombay hospital. When i checked in receptionist showed me a room which was very dirty. Rooms were not well maintained and dirty. Very small and untidy rooms. Bed sheet and comforter were stained. Very bad smell was coming from room which make stay uncomfortable. Wall paint is flickering out due to dampness. Walls are damp due to water leakage and fungus were grown on the wall and ceiling. Very old and rusted furniture. Cupboard was infiltrated by termites and pests. Room was stinky because of dampness and fungus grown on the walls and ceiling. The other rooms were also dirty and not at all maintained. When i requested the hotel manager to change my room then he showed me two other rooms which were also stinky and untidy and refused to do so and replied that hotel is full and no other rooms are available he just changed the bedsheet and told me this the only room which he can offer. I had to stay whole night in that dirty and stinky room which made my stay a nightmare. Even lobby and corridor wall were damp and fungus grown over the wall and paint were flicked. Receptionist was very rude and not sat all cooperative and staff were unprofessional. No complementary water bottles were provided by hotel and when i requested he replied that water bottle are chargeable which was double the price of a bottle we get from outside. No toiletries were provided except a very cheap soap and shampoo sachets. When i requested for dental kit shower kit and hair kit then hotel staff refused to provide me the same. Except for the location this hotel has nothing to offer at this price. You can get much by hotel in half of the price. I am seriously regretting why i booked this hotel. I booked this hotel without seeing google reviews of this hotel and i am regretting for it. I booked this hotel as i was having some work at bombay hospital and considering its proximity with hospital i chosen this hotel without seeing its reviews. I will advise you to go through google reviews of other customers also before booking this hotel.

I find location by using google map. Food not available when i reach to hotel. Service is good hair oil not available. Shampoo not good.

The hotel room was very poor toilet flush was not working room was very small shower was not working no hot water and ceiling was broken i was not happy the hotel service at all

Service was good, however for 3 people with that pricing room found very small.

Bad was very small room was not given has shown will booking there was korch in the room room light were less

Bad

Hotel location being in the prime area helps to travel but they need to work on their bathroom/toilet hygiene. Also the lift wasn't operating on our stays last day.

Where ever i booked hotel it as v. Good and there is no problem. So for hassele free entry to hotel make my trip is the best.

Breakfast and one meal was not served as they don't hv that facility you need to refund the amount to me as we booked for breakfast and one meal.

I have never stay hotel like this by mm t. Very dirty hotel room very much conjusted no restaurant not even bed tea available. Cockroaches are wondering every where.

They charged 3000 for one night but survive quality is not good. Landline is not working you can’t call them for anything, no tv in the room bathroom was too small only one good thing marine driver is at walking distance of 5 minutes

Difficult to deal with the hotel staff.

Location is good. A park nearby for morning walk is luxury. Rooms are small as is case with all such budget hotels in mumbai. Overall good to stay for a day or two.