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Mahipalpur, Delhi | 8 minutes walk to Aero City Metro Station
1879 Ratings, 896 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has received a lot of criticism, with guests frequently mentioning poor cleanliness, broken amenities like ACs and flushes, and unresponsive staff. Many rooms lack basic maintenance, smell damp, and have no windows, creating a suffocating atmosphere. Though some guests appreciate the location and helpfulness of certain staff members, overall, experiences have been disappointing, especially given the price. Food quality and variety have also been noted as lacking.
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Terrible Stay
worst hotel I ever stayed in,it's a blot on Sarovar portico group,showers broken,shabby rooms ,flush not worked,no toiletries,a.c did not work,food is too costly and terrible
Room: Standard Double Room
dirty, only the hotel location is good, once enter inside everything worst,
Worst, Should not go, bad smell, staff fellows are horrible, I never go again, Also never recommend
Room: Standard Twin Bed
Very Baaaaaaaaaaad
Property was Ok , but with very bad amenities 1) AC was not working, even after multiple complaints to both hotel 2) Smoking smell coming from bathroom when reported to hotel they blamed me saying that you only had smoke , but didnot bother to come and check in room. 3) dirty bathrooms. 4) very ordinary Breakfast with so less option and that too not taste good
Room: Executive Room
Poor service and poor hotel
My stay was quite disappointing and did not meet expectations. Despite booking and paying for a premium room, I was initially assigned a standard one. On top of that, I couldn’t access the Wi-Fi, and the mobile network reception within the hotel was extremely poor. After nearly an hour and a half, I was finally moved to a premium room, but it still lacked several amenities that were supposed to be included. There was no minibar, refrigerator, ironing board, or iron, and basic toiletries were missing as well. Housekeeping was unresponsive — the room wasn’t cleaned even after I requested it, and the coffee sachets weren’t replenished until I asked multiple times. The front desk rarely answered calls, and when they did not, there was no follow-up or return call. One of the elevators was out of service, creating unnecessary delays, and the lobby area was chaotic. The front desk staff appeared inattentive and indifferent to guests’ concerns. Overall, the experience fell far short of what one would expect from a property advertising premium accommodations.
Room: Premium
Terrible Stay
next time I will never book this hotel it is horrible night which I had removed room was dirty bed was not so good and bathroom is total vest of this hotel each and every person his having an attitude speech is not so good where we can go once again
Room: Executive Room
Average Stay
Hotel amity is very old. Food price is very high average, okay, okay not for family
Room: Standard Twin Bed
Poor Stay
Property is not maintained properly. Rooms are not cleaned. Furniture are broken. Bed is not comfortable. Food is not good in taste.
Room: Executive Room
Taurus Sarovar Portico has replied on Mon Sep 29 14:06:32 IST 2025
Dear Guest, Greetings from Taurus Sarovar Portico, IGI Airport! We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding room cleanliness, furniture condition, bedding, and food quality is taken very seriously, and we are taking steps to improve these areas. We value your comments and hope to have the opportunity to welcome you again with a much-improved experience. Warm regards, Team Taurus Sarovar Portico, IGI Airport
Terrible Stay
At the time of entry, the front desk staff was quite rude, which left a negative first impression. The room tariff felt very high compared to the actual room size. The corridor had an unpleasant odor, and the room itself was smoky. The air conditioning was not functioning properly, and the television provided was only a small 24-inch LCD. Overall, the experience did not meet expectations. Overall, the experience did not match the expected standard for the price charged.
Room: Standard Twin Bed
Taurus Sarovar Portico has replied on Mon Sep 29 14:07:08 IST 2025
Dear Guest, Greetings from Taurus Sarovar Portico, IGI Airport! We sincerely apologize for the negative experience you faced during your stay. Your feedback regarding the front desk behavior, room condition, amenities, and overall comfort is deeply concerning. Please be assured that we are addressing these issues with our team to ensure such experiences are not repeated. We truly value your comments and hope to have the opportunity to provide you with a better stay in the future. Warm regards, Team Taurus Sarovar Portico, IGI Airport
Average Stay
The property feels very old and poorly maintained. Furniture is in bad condition, and both the rooms and washrooms were dirty, giving an overall unhygienic impression. Definitely needs renovation and better upkeep.
Room: Standard Twin Bed
Taurus Sarovar Portico has replied on Mon Sep 29 14:07:29 IST 2025
Dear Guest, Greetings from Taurus Sarovar Portico, IGI Airport! Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. Your comments regarding the property’s maintenance, cleanliness, and overall upkeep have been noted, and we are actively addressing these areas for improvement. We truly value your input and hope to have the opportunity to welcome you again with a much-improved experience. Warm regards, Team Taurus Sarovar Portico, IGI Airport
Excellent Stay
love the food good service and very cooperate staff
Room: Standard Twin Bed
Taurus Sarovar Portico has replied on Tue Sep 16 14:56:08 IST 2025
Dear Guest, Greetings from Taurus Sarovar Portico! Thank you for your wonderful feedback. We are delighted to know you enjoyed the food, service, and hospitality of our team. Your kind words motivate us to continue delivering memorable experiences. We look forward to welcoming you back soon for another excellent stay.
Average Stay
Hot water is not 24x7, we need to inform. reception. Inside Dinning bills have to be paid it is not added to final bill. Breakfast varieties very less. Staff found always busy in their personal gossips in restaurant.
Room: Standard Double Room
Taurus Sarovar Portico has replied on Tue Sep 16 14:56:25 IST 2025
Dear Guest, Greetings from Taurus Sarovar Portico! Thank you for sharing your feedback with us. We regret to know that certain aspects of your stay, such as hot water availability, billing process, breakfast variety, and staff attentiveness, did not meet expectations. Please accept our sincere apologies for the inconvenience caused. Your observations have been shared with the respective teams for immediate improvement. We truly appreciate your input and hope you may consider giving us another opportunity to provide you with a better experience in the future.
bad hotel don’t book ever
The Hotel was really bad in spite of the brand. Sarovar portico being recognise world over for services and quality, but as I was a female solo traveller with my young son entered the hotel premises. It did not seem like anything good or great as the Sarovar brand is ,the rooms were very dingy, shady and smelly. It felt like it was not cleaned and many many many months and when I complained about this, they did offered me a room change, but most of the rooms had this smell issue, so I have to order the scented candles from Blinkit to make it a little be bearable for the night and the only thing that I like about them is, they allowed me to have late check out which was an appreciable conduct by them. Apart from that as a brand, this hotel fails, the expectations rooms are dirty. Toilets are dirty and I have taken some pictures. You will see it.
Room: Standard Twin Bed
Taurus Sarovar Portico has replied on Tue Sep 16 14:56:52 IST 2025
Dear Guest, Greetings from Taurus Sarovar Portico! We are deeply concerned to read about your experience and sincerely apologize for the inconvenience you and your son faced during your stay. We regret that the room condition and cleanliness did not meet the standards you rightfully expect from the Sarovar brand. Please be assured that your feedback has been taken very seriously and shared with our housekeeping and maintenance teams for immediate corrective action. At the same time, we are glad you appreciated the flexibility of a late check-out, and we will work harder to ensure that every aspect of your stay is just as positive. We truly value your detailed feedback and hope you may consider giving us another opportunity to serve you better in the future. Warm regards, Team Taurus Sarovar Portico
Average Stay
Cleanliness not proper, dirty marbles and floor. Also lift condition was not good. Room and bathroom was not clean. In nutshell stay was really not good.
Room: Premium
Taurus Sarovar Portico has replied on Tue Sep 16 14:57:18 IST 2025
Dear Guest, Greetings from Taurus Sarovar Portico! We are deeply concerned to read about your experience and sincerely apologize for the inconvenience you and your son faced during your stay. We regret that the room condition and cleanliness did not meet the standards you rightfully expect from the Sarovar brand. Please be assured that your feedback has been taken very seriously and shared with our housekeeping and maintenance teams for immediate corrective action. At the same time, we are glad you appreciated the flexibility of a late check-out, and we will work harder to ensure that every aspect of your stay is just as positive. We truly value your detailed feedback and hope you may consider giving us another opportunity to serve you better in the future. Warm regards, Team Taurus Sarovar Portico
poor quality
sarovar standard is not maintained at all. ac in restaurant not working , old towels, food very average
Room: Standard Twin Bed
Taurus Sarovar Portico has replied on Tue Sep 16 14:57:32 IST 2025
Dear Guest, Greetings from Taurus Sarovar Portico! Thank you for sharing your feedback. We sincerely apologize that certain aspects of your stay, including the restaurant AC, towels, and food quality, did not meet your expectations. Your comments have been shared with the respective teams for immediate improvement. We value your input and hope to have the opportunity to provide you with a better experience in the future. Warm regards, Team Taurus Sarovar Portico
Terrible Stay
They provide the room in basmet and the room was very dirty even the blankets are used ones and the door also not properly locked and washroom is very unhygienic
Room: Premium
Taurus Sarovar Portico has replied on Tue Sep 16 14:57:51 IST 2025
Dear Guest, Greetings from Taurus Sarovar Portico! We are deeply concerned to learn about your experience and sincerely apologize for the inconvenience caused. The issues you faced with room cleanliness, bedding, door security, and washroom hygiene are certainly not reflective of our standards. Your feedback has been shared with our housekeeping and maintenance teams for immediate corrective action. We truly value your input and hope you may give us another opportunity to provide a better experience in the future. Warm regards, Team Taurus Sarovar Portico
address of improvement
no hot water breakfast no variety and satisfaction front desk in eve shift not customer focused ambiance to improve
Room: Standard Twin Bed
Taurus Sarovar Portico has replied on Mon Aug 25 18:31:49 IST 2025
Dear Mr. Raghu, Greetings from Taurus Sarovar Portico, New Delhi. Thank you for taking the time to share your valuable feedback regarding your recent stay with us in August 2025. We sincerely regret that your experience did not meet expectations. We have noted your concerns regarding the hot water supply, breakfast variety, and service at the front desk during the evening shift. Please accept our apologies for the inconvenience caused. Your observations are very important to us, and we are already working with the concerned teams to ensure these issues are resolved promptly. We also appreciate your suggestion on improving the overall ambiance, and we will certainly take it into consideration as we continue upgrading our services and facilities. Your comfort and satisfaction are our top priorities, and we truly hope you will give us another opportunity to serve you better in the future. Warm regards, Team Taurus Sarovar Portico, New Delhi
Poor Stay
कमरे की साफ सफाई अच्छी नहीं थी और कमरे तक सामान पहुंचाने के लिए भी कोई कर्मचारी नहीं था
Room: Standard Double Room
Taurus Sarovar Portico has replied on Mon Aug 25 18:32:31 IST 2025
Dear Mr. Dharmendra, Greetings from Taurus Sarovar Portico, New Delhi. Thank you for sharing your feedback about your stay in August 2025. We sincerely regret the inconvenience caused due to the cleanliness of the room and lack of assistance with luggage. Please accept our apologies for not meeting your expectations. Your concerns have been shared with our housekeeping and front office teams to ensure immediate improvements. Guest comfort is our utmost priority, and we will make sure such lapses do not occur again. We truly value your feedback and hope to have the opportunity to serve you better in the future. Warm regards, Team Taurus Sarovar Portico, New Delhi
Poor Stay
The hotel is at a good location closer to the airport. Few challenges faced at the hotel such as no hot water, breakfast buffet to improve.
Room: Standard Twin Bed
Taurus Sarovar Portico has replied on Wed Aug 13 16:36:01 IST 2025
Dear Mr. Rajesh, Greetings from Taurus Sarovar Portico, New Delhi. Thank you for sharing your feedback and for appreciating our location near the airport. We sincerely regret the inconvenience caused due to the hot water and breakfast service issues. Your comments are valuable, and our team is already working on improvements to ensure a better experience in the future. We hope to welcome you back for a more comfortable stay. Warm regards, Team Taurus Sarovar Portico, New Delhi
Good Stay
All good .near by airport . Check in process is too easy . Polite staff.hasle free
Room: Standard Double Room
Taurus Sarovar Portico has replied on Tue Aug 12 12:55:48 IST 2025
Dear Guest, Greetings from Taurus Sarovar Portico!!! Thank you for your positive feedback. We’re glad you enjoyed our convenient location, smooth check-in, and courteous staff. We look forward to hosting you again soon. Warm regards, Team Taurus Sarovar Portico , Aerocity
Average Stay
The stay was fine overall, only thing was the water in washroom was very slow, force was very less.The staff and food was good.The room was neat and clean.The cupboards were a bit old but was ok, a bit maintenance would add more pleasing touch to it.
Room: Standard Twin Bed
Taurus Sarovar Portico has replied on Thu Aug 07 12:41:42 IST 2025
Dear Ms. Meera, Greetings from Taurus Sarovar Portico!!! Thank you for taking the time to share your feedback. We’re pleased to know you found the stay satisfactory and appreciated the cleanliness of the room, the food, and our team’s hospitality. At the same time, we sincerely regret the inconvenience caused by the low water pressure and the condition of the cupboards. Your suggestions are truly valuable, and we will address the maintenance issues you highlighted to enhance guest comfort. We hope to welcome you back for a more seamless experience Warm & Regards Team Taurus Sarovar Portico
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