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Upper Pelling, Pelling | 9 minutes walk to Pelling Shared Jeep Stand
642 Ratings, 487 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Summit Newa Regency boasts stunning views of Kanchenjunga, with many guests appreciating the cleanliness of the rooms and the hospitable staff. The property offers spacious accommodations and a delightful dining experience, particularly highlighted by the breakfast. While there are mentions of occasional maintenance issues, most visitors enjoy a cozy, warm atmosphere and prompt service, making it a comfortable base for exploring Pelling.
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TRAVEL WOES BECAUSE OF MMT BUNGLIN
my stay at Summit Rewa Regency was terrible as there is no hotel called such. APPARENTLY MY BOOKING HAD BEEN TRANSFERRED TO SUMMIT TASHICHANG HERITAGE RESORT ABOUT TWENTY KILOMETRES AWAY. SUMMIT CENTRAL BOOKING HAD SENT A MAIL TO MMT WELL IN ADVANCE BUT NO ONE TOLD ME . CONSEQUENTLY I HAD TO PAY EXTRA TWO THOUSAND FIVE HUNDRED EXTRA FOR HIRING ANOTHER TAXI TO TAKE ME TO MY HOTEL. NOT TO MENTION THE HARASSMENT IN THE RAIN. SUMMIT REWA REGENCY IS NO LONGER A PART OF THE SUMMIT CHAIN. THANK YOU SO MUCH FOR ALL THIS HARASSMENT.PLEASE ENSURE APPROPRIATE ACTION IS TAKEN AGAINST THOSE RESPONSIBLE. SUMMIT TASHI GHANG HERITAGE RESORT, PELLING IS THE HOTEL I WAS REBOOKED INTO. SUMMIT REWA REGENCY HAS BEEN CLOSED
Room: Suite with Terrace
Excellent Stay
my stay at summit was excellent , clean rooms , convenient location , friendly staff , adequate parking space . I also enjoyed complimentary breakfast with variety of delicious options . I highly recommended this hotel in Pelling .
Room: Premium Triple Room with Private Balcony
Summit Newa Regency
Thank you for your wonderful feedback! We’re delighted to hear you enjoyed your stay with us—clean rooms, friendly staff, convenient location, and delicious breakfast. Your recommendation means a lot to us! Regards, Summit Team
very old property without proper maintenance
the rooms are not clean and look very old without proper maintenance at all. I think they don't care at all. the only good thing is the customer service. appreciate it
Room: Family Room with Private Balcony
Summit Newa Regency
Thank you for sharing your honest feedback. We’re truly sorry to hear that the room condition did not meet your expectations. Please be assured that we take your comments seriously and will address the cleanliness and maintenance issues with urgency. We’re glad to know that our customer service made a positive impact, and we appreciate your acknowledgment. Regards, Summit Team.
pelling family tri
location is good for kanchanjungha view. staff is cordial. food is good. hotel room amenities are good. we asked for room heater, they immediately provided.
Room: Premium Triple Room with Private Balcony
Summit Newa Regency has replied on Fri May 23 11:22:11 IST 2025
Thank you for sharing your positive experience! We're glad you enjoyed the beautiful Kanchanjungha view, cordial staff, good food, and comfortable room amenities. Happy to know our team promptly provided the room heater upon your request. Regards, Summit Team.
Good Hotel for family stay
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
Room: Deluxe Room
Summit Newa Regency has replied on Fri May 23 11:23:09 IST 2025
Thank you for your wonderful feedback! We're delighted to hear you enjoyed our great location, beautiful surroundings, and friendly staff. It’s fantastic that the cleanliness, style, room comfort, and dining experience met your expectations. We look forward to welcoming you back for a longer stay in the future. Regards, Summit Team.
Average
Average stay! Did not entirely match with the pics and description as listed in MMT. However, the food was awesome; needs a special mention here.
Room: Premium Room with Private Balcony
Summit Newa Regency
Thank you for your feedback. We're glad to hear that you enjoyed the food, and we truly appreciate your honest comments regarding the discrepancy with the property description. We strive to provide an experience that aligns with our guests' expectations, and we will look into the matter to ensure that everything is as it should be for future guests. We hope to have the opportunity to welcome you again and provide a stay that meets your expectations fully.
excellent
very good staff specialy their restaurant captain rooms are good ,clean and well maintained food taste aw
Room: Family Room with Private Balcony
Summit Newa Regency
Thank you for your kind words! We're delighted to hear that you had a great experience with our staff, especially the restaurant captain, and that you enjoyed the clean, well-maintained rooms. It's wonderful to know that the food met your expectations as well. We truly appreciate your feedback and look forward to welcoming you back for another fantastic stay!
Good hospitality , good behaviour of staff.
Good hospitality , value for money . Good location
Room: Premium Triple Room with Private Balcony
Summit Newa Regency
Thank you for your kind words! 😊 We're glad you enjoyed the hospitality, found great value, and loved the location.
Excellent.
familyIt was a nice experience. All the staff was very good & all the service was on time. The food quality was excellent.
Room: Premium Room with Private Balcony
Summit Newa Regency has replied on Wed Feb 26 11:10:10 IST 2025
Thank you for your kind words! 😊 We're thrilled to hear that you had a great experience and appreciated our timely service, excellent food quality, and dedicated staff. We look forward to welcoming you again for another wonderful stay! ✨
Excellent Stay
groupLocation is good. You can view kanchenjunga from your room. Food quality and variety is very good. Staff behaviour is also polite and cooperative.
Room: Premium Room with Private Balcony
Summit Newa Regency has replied on Tue Feb 04 17:14:37 IST 2025
Thank you for your fantastic review! We’re so glad to hear you had an excellent stay and enjoyed the beautiful view of Kanchenjunga from your room. It’s wonderful that you liked the food quality, variety, and the polite, cooperative staff. Your kind words are much appreciated, and we look forward to welcoming you again soon! 😊
Can stay max2 days for pelling trip
familyBreakfast is superb but I don’t lik what i ordered in room service….breakfast buffet is worth can go for it location s ok …staffs are good
Room: Deluxe Room
Summit Newa Regency has replied on Tue Feb 04 17:15:31 IST 2025
Thank you for sharing your feedback! We’re glad to hear you enjoyed the breakfast buffet and found the staff to be good. We appreciate your thoughts on the room service, and we'll make sure to look into improving the menu. It’s also great to know that the location was suitable for your trip to Pelling. We hope to have the opportunity to welcome you back for an even better experience next time!
Beautiful Stay at Summit Newa Pelling
coupleA very warm welcome by Hotel staff & very beautifully decorated room by Som Maya & Malati made first impression quite Effective. Big size room with private balcony & in the backdrop snow filled Kanchan Junga Peak made our stay worthy at very reasonable price .Food at restaurant is excellent with lots of variety & attending staff hospitality touched us ..Would recommend all this property for mesmerising view of K2 & worth remembering Stay in Pelling...👏👏😊😊
Room: Premium Room with Private Balcony
Summit Newa Regency has replied on Tue Feb 04 17:17:28 IST 2025
Thank you so much for your wonderful review! We're thrilled to hear you had such a beautiful stay at Summit Newa Pelling. It’s great to know that the warm welcome, room decor, and stunning views of the Kangchenjunga Peak made your experience memorable. We're also happy that you enjoyed the food and the hospitality of the staff. Your kind words and recommendation mean a lot, and we look forward to welcoming you again for another unforgettable stay! 😊👏
Summit newa is a very bad hotel
The rooms are moist and not clean. The location is ok, but there are old construction sites which make the stay unpleasant. This property does not have an elevator which is a big let down. We had informed the hotel and restraint staff that we were leaving early and wanted packed breakfast. The hotel had agreed. But early morning they informed us that they had forgotten. Totally a very bad experience. Will not recommend this hotel to any one.
Room: Deluxe Room
Summit Newa Regency has replied on Tue Feb 04 17:19:32 IST 2025
I’m really sorry to hear about your disappointing experience at Summit Newa. It’s concerning to hear that the cleanliness, moisture in the rooms, and lack of an elevator impacted your stay negatively. I apologize for the inconvenience caused by the packed breakfast issue—it’s definitely frustrating when expectations aren’t met. Your feedback is invaluable, and I hope the hotel takes this seriously to improve for future guests. Thank you for sharing, and I hope your next stay elsewhere is much more pleasant.
Wonderful staying
It was wonderful staying experience at summit new a at pelling. The location was apt to easy access to all the view points. The food was awesom in taste and variety. Room services was also excellent. Guided for sight seeing.
Room: Premium Triple Room with Private Balcony
Summit Newa Regency has replied on Thu Jul 18 12:13:03 IST 2024
Thank you for sharing your wonderful experience with us! We're delighted to hear that you enjoyed our convenient location, making it easy to access all the viewpoints in Pelling. We're also thrilled that you found our food delicious with a variety of options, and that our room service met your expectations. It's great to know that our team could assist you with sightseeing arrangements as well. We look forward to welcoming you back for another memorable stay at Summit Newa!
Terrible Stay
familyVery bad experience. They are not starting the generator and we have sleep without light and fan after 02 am. Not recommended to any one
Room: Family Room with Private Balcony
Summit Newa Regency has replied on Mon Aug 05 13:38:12 IST 2024
I'm sorry to hear about your experience. It sounds like the lack of a functioning generator significantly impacted your stay. This kind of issue can be frustrating, especially when it affects your comfort and rest. Sharing your feedback directly with the hotel could help them address these concerns and improve their services for future guests.
Average Stay
familyIt was showing in the upper pelling but the hotel was in lower pelling with average facilities as compared to charges
Room: Family Room with Private Balcony
Summit Newa Regency has replied on Mon Aug 05 13:52:15 IST 2024
Thank you for sharing your feedback. It seems the hotel location and facilities did not meet your expectations. This kind of information is valuable for both future guests and the hotel to consider improvements. If you have any specific suggestions or concerns, sharing them directly with the hotel might help them enhance their offerings.
Excellent Stay
This was a fantastic experience and the behaviour of the staff just awesome. View of kanchanjangha from balcony
Room: Premium Room with Private Balcony
Summit Newa Regency has replied on Thu Jun 13 13:13:59 IST 2024
We're thrilled to hear that you had a fantastic experience! It's wonderful that you enjoyed the breathtaking view of Kanchenjunga from your balcony and that our staff's behavior added to the enjoyment of your stay. Thank you for your kind words, and we hope to welcome you back for another memorable experience soon!
Poor Stay
familyThe room was extremely small but we are ok with it but there was a foul smell in entire room it was so suffocating to spend one night there
Room: Deluxe Room
Summit Newa Regency has replied on Thu Jun 13 13:13:20 IST 2024
We apologize for the discomfort caused by the small room and foul smell. Your feedback is valuable, and we'll address these issues promptly to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.
Liked it verymuch
Tidy rooms, good view, nice facilities, nice breakfast, nice location, good bathrooms, neat hotel.
Room: Deluxe Room
Summit Newa Regency has replied on Thu Jun 13 13:12:28 IST 2024
We're delighted to hear that you found our rooms tidy, enjoyed the good view, and appreciated our facilities. It's great that you liked the breakfast, location, and bathrooms as well. Thank you for your kind words, and we hope to welcome you back for another wonderful experience soon!
Wi-fi service is not good
Location is very good but wi-fi service is not good. Room is good but no sleeper. Room service is good.
Room: Deluxe Room
Summit Newa Regency has replied on Tue May 14 11:26:14 IST 2024
Thank you for sharing your feedback. We're glad you appreciated the location and room service. We apologize for any inconvenience caused by the Wi-Fi service and the lack of slippers in the room. Your comments will be taken into consideration for improvement. We hope to have the opportunity to better serve you in the future.
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