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Review Of Sterling Mussoorie0123401234

Mussoorie, Mussoorie | 2.5 km drive to The Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    • family
    4.0
    Very Good

    2313 Ratings

    excellent
    42%
    very good
    32%
    average
    14%
    poor
    5%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 5
    • 5
    • 4
    • 5
    • 4
    • 5
    • 4

    Rating Categories

    • Hospitality4.0
    • Facilities3.9
    • Food4.0
    • Room4.2
    • Cleanliness4.2
    • Value For Money3.9

    Sort by:

    Positive first
    4.0

    Good Stay

    pradosh k.family with 1 kid

    courteous and polite staff. services are good. children play park Needs to be done up better. Ala carte menu doesn't have much options. particularly for kids. buffet is only for breakfast and dinner which is good. clean property with excellent view.

    Travel Month: Oct 2025

    Room: Valley View Classic Room

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    Sterling Mussoorie has replied on Mon Oct 20 12:02:51 IST 2025

    Dear Pradosh, Thank you for your kind words about your stay and our courteous staff. We appreciate your feedback regarding the children's play park and the menu options, as it helps us improve. We're glad you enjoyed the clean property and excellent views. Your insights are valuable to us! Sincerely, The Sterling Holidays Team

    5.0

    Relaxed stay @ Mussoorie Sterling Redort

    rajkumar g.family

    Quite a serene place to stay away from home. Very supportive staff. Nice food. Neat room. Spent our time at SPA and GYM. Good scenic location to enjoy the beautiful mountains.

    Travel Month: Sep 2025

    Room: Valley View Classic Room

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    Sterling Mussoorie has replied on Tue Sep 23 16:45:15 IST 2025

    Dear Rajkumar, Thank you for your kind words! It's wonderful to hear that you had a relaxed stay at Mussoorie Sterling Resort. We're delighted that you enjoyed the serene environment, supportive staff, and facilities like the spa and gym. Your feedback about the food and room cleanliness means a lot to us. We hope to welcome you back soon for another enjoyable experience! Sincerely, The Sterling Holidays Team

    5.0

    great stay

    sourabh y.family

    Stay was great. Property is big and beautiful. Staff is very nice and friendly. However food can be improved.

    Travel Month: Sep 2025

    Room: Valley View Classic Room

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    Sterling Mussoorie has replied on Thu Sep 18 12:19:33 IST 2025

    Dear Sourabh, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and found the property beautiful with friendly staff. We appreciate your suggestion regarding the food and will certainly look into it. Looking forward to welcoming you back! Sincerely, The Sterling Holidays Team

    5.0

    Excellent Stay

    prabhjot s.family with 1 kid

    Stay was very comfortable and cosy sterling staff is very helpful but the problem faced due to Make my trip(MMT) didn’t provided customer number to the hotel due to which faced problem to reach the location,rest stay was perfect property is nicely located 😇🥰

    Travel Month: Sep 2025

    Room: Valley View Classic Room

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    Sterling Mussoorie has replied on Wed Sep 17 14:05:11 IST 2025

    Dear Prabhjot, Thank you for your kind words about your stay! We're thrilled to hear that you found it comfortable and enjoyed the helpfulness of our staff. We appreciate your feedback regarding the communication issue with Make My Trip and will take it into consideration for improvement. It’s great to know that you liked the property and its location! Sincerely, The Sterling Holidays Team

    5.0

    Excellent Stay

    prasanjeet v.family with 3 kids

    It was really a great experience... will recommend to friends and family. Special thanks to Hema, pyare lal .

    Travel Month: Sep 2025

    Room: Valley View Classic Room

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    Sterling Mussoorie has replied on Tue Sep 16 11:51:28 IST 2025

    Dear Prasanjeet, Thank you for sharing your wonderful experience! We're thrilled to hear that you had a great stay and appreciate your recommendation to friends and family. We'll make sure to pass on your special thanks to Hema and Pyare Lal. Looking forward to welcoming you back! Sincerely, The Sterling Holidays Team

    4.0

    Good Stay

    shri b.couple

    The food that were provided here was outstanding and delicious. The stay was comfortable and the hospitality provided was heart warming. The property's location was calm with good ambience. Overall, would recommend people to plan their stay here.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Valley View Classic Room

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    Sterling Mussoorie has replied on Sat Sep 13 20:23:20 IST 2025

    Dear Shri, Thank you for sharing your positive experience! It’s wonderful to hear that you enjoyed the delicious food, comfortable accommodations, and warm hospitality. We appreciate your recommendation and hope to welcome you back for another relaxing stay soon! Sincerely, The Sterling Holidays Team

    5.0

    Excellent Stay

    ayush s.group

    Luxury stay in Mussoorie, also close to mall road.

    Travel Month: Sep 2025

    Room: Valley View Classic Room

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    Sterling Mussoorie has replied on Fri Sep 12 14:37:29 IST 2025

    Dear Ayush, Thank you for your wonderful feedback! We're delighted to hear you enjoyed your luxurious stay in Mussoorie and found our location convenient. We hope to welcome you back soon for another memorable experience. Sincerely, The Sterling Holidays Team

    5.0

    Excellent Stay

    shubham k.couple

    great hotel with great service staff and great views. recommended 5/5 rooms are clean, the place has a good restaurant and staff will arrange things like two wheeler etc on demand.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Valley View Suite with Balcony

    Sterling Mussoorie has replied on Fri Sep 05 15:09:08 IST 2025

    Dear Shubham, Thank you for your kind words! We're thrilled to hear that you had an excellent stay and enjoyed the service, views, and cleanliness of our rooms. It's wonderful to know that our team could assist you with your needs. We appreciate your recommendation and hope to welcome you back soon! Sincerely, The Sterling Holidays Team

    5.0

    Refreshing Stay

    kunal k.couple

    I had an absolutely wonderful stay at this hotel! From the moment I arrived, the staff were warm, welcoming, and extremely attentive. The room was spotless, spacious, and well-maintained with all the modern amenities for a comfortable stay. The ambiance of the hotel is relaxing, and every detail seems thoughtfully designed to ensure a pleasant experience. The food was excellent, offering a great variety with top-notch taste and quality. What truly stood out was the service – always prompt, courteous, and delivered with a smile. Overall, it was an awesome stay that exceeded my expectations. I would highly recommend this hotel to anyone looking for comfort, hospitality, and a memorable experience. Definitely looking forward to my next visit! 🌟🌟🌟🌟🌟

    Travel Month: Aug 2025

    Room: Valley View Classic Room

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    Sterling Mussoorie has replied on Wed Sep 03 12:00:57 IST 2025

    Dear Kunal, Thank you for sharing your wonderful experience! It’s heartening to hear that you enjoyed the warm service, well-maintained room, and delicious food. We're thrilled that your stay exceeded expectations and that you found the ambiance so relaxing. We look forward to welcoming you back for another memorable visit! Sincerely, The Sterling Holidays Team

    3.0

    Average Stay

    quaisar i.family with 2 kids

    The location is very good, but the food is no taste 😔. juices all tetra pack. Tea and coffee were below standard. The service was great. Always ready to take care.

    Travel Month: Aug 2025

    Room: Valley View Premier Room with Balcony

    Sterling Mussoorie has replied on Wed Sep 03 15:03:10 IST 2025

    Dear Quaisar, Thank you for your feedback. It’s great to hear that you enjoyed the location and appreciated the service provided by our team. We genuinely value your insights regarding the food and beverages, and we will certainly take your comments into consideration as we strive to improve our offerings. Your input is important to us, and we hope to enhance your experience in the future. Sincerely, The Sterling Holidays Team

    5.0

    Outstanding stay

    shubham r.couple

    Best experience, super amenities and service. Location is little offbeat but it only takes 8-10 from library chowk

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Valley View Classic Room

    Sterling Mussoorie has replied on Sun Aug 31 11:59:01 IST 2025

    Dear Shubham, Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your stay, amenities, and service. It's great to know that the location worked well for you despite being a bit offbeat. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team

    5.0

    Excellent Stay

    poonam j.family with 1 kid

    Beautiful resort. Great hospitality. The staff is really helpful. We stayed with our one year old and they were really helpful when it comes to baby food, crib or anything else we need. Food quality/ taste can be improved. Resort is great. Staff is great. Don’t book massage if you are staying it’s not worth you money.

    Travel Month: Aug 2025

    Room: Premier Room With Balcony

    Sterling Mussoorie has replied on Sun Aug 31 05:43:43 IST 2025

    Dear Poonam, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and appreciated the hospitality and support from our staff, especially with your little one. We also value your input regarding the food quality and the massage experience, and will certainly take it into consideration for improvements. We hope to welcome you back for another great stay! Sincerely, The Sterling Holidays Team

    5.0

    Peaceful stay with Scenic Views

    ravi p.family with 2 kids

    Sterling Mussoorie offers stunning views, good food, and helpful staff. Peaceful stay though a bit far from Mall Road.

    Travel Month: Aug 2025

    Room: Valley View Classic Room

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    Sterling Mussoorie has replied on Mon Sep 01 11:58:43 IST 2025

    Dear Ravi, Thank you for your lovely feedback! It's wonderful to hear that you enjoyed the stunning views, good food, and the support from our staff during your stay. We appreciate your thoughts about the location being a bit distant from Mall Road and hope it added to the tranquility of your experience. We look forward to welcoming you back! Sincerely, The Sterling Holidays Team

    5.0

    stay was Amazing.

    diksha p.couple

    Best property in mussoorie. The Stay , ambience and the view from this property is just on next level. Staff of this property is so polite and decent.

    Travel Month: Aug 2025

    Room: Valley View Classic Room

    Sterling Mussoorie has replied on Wed Aug 27 15:03:07 IST 2025

    Dear Diksha, Thank you for your wonderful feedback! It’s great to hear that you enjoyed your stay and appreciated the ambience and views. Our team works hard to provide a welcoming experience, and your kind words will surely motivate them. We look forward to welcoming you back to Mussoorie! Sincerely, The Sterling Holidays Team

    5.0

    Excellent Stay

    tarun t.family with 2 kids

    The property was nicely located and ambiance was superb!! The staff were very nice in hospitality!! Food was amazing! Must visit property!!

    Travel Month: Aug 2025

    Room: Valley View Classic Room

    Sterling Mussoorie has replied on Wed Aug 27 02:02:54 IST 2025

    Dear Tarun, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the location, ambiance, and hospitality during your stay. It's fantastic to know that you loved the food as well. We appreciate your recommendation and hope to welcome you back soon! Sincerely, The Sterling Holidays Team

    5.0

    Excellent Stay

    gaurav s.family with 1 kid

    Mrs hema amit and suresh was great host. It was an amazing experience. Will definitely recommend for family trip.

    Travel Month: Aug 2025

    Room: Valley View Classic Room

    Sterling Mussoorie has replied on Tue Aug 26 18:06:59 IST 2025

    Dear Gaurav, Thank you for sharing your wonderful experience! We're thrilled to hear that Hema, Amit, and Suresh made your stay so memorable. Your recommendation means a lot to us, and we look forward to welcoming you and your family back for another amazing trip. Sincerely, The Sterling Holidays Team

    5.0

    great stay

    atul r.couple

    Wonderful experience staff is really good very cooperative would love to visit again☺️ Thankyou sterling😊

    Travel Month: Aug 2025

    Room: Valley View Classic Room

    Sterling Mussoorie has replied on Fri Aug 15 15:03:01 IST 2025

    Dear Atul, Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay and found our staff to be cooperative. We look forward to welcoming you back again soon! Sincerely, The Sterling Holidays Team

    2.0

    Poor Stay

    soumya b.group

    They took a lot of time to check in, over an hour

    Travel Month: Aug 2025

    Room: Premier Room With Balcony

    Sterling Mussoorie has replied on Wed Aug 13 19:35:11 IST 2025

    Dear Soumya, Thank you for sharing your experience. We're sorry to hear about the delay during your check-in process. Your feedback is valuable and will help us improve our service. We hope to provide a better experience in the future. Sincerely, The Sterling Holidays Team

    1.0

    Food quality low

    shubham g.group

    Food quality in strerling very bad we are not taste this type of bad food previously. Never book sterling in future.

    Travel Month: Aug 2025

    Room: Valley View Classic Room

    Sterling Mussoorie has replied on Tue Aug 12 18:08:52 IST 2025

    Dear Shubham, Thank you for sharing your experience. We're sorry to hear that the food quality did not meet your expectations. Your feedback is important to us, and we will take it into consideration as we strive to improve our offerings. Sincerely, The Sterling Holidays Team

    5.0

    nice stay

    drpriyanka d.family

    NICE STAY here we had a enjoy very lot The staff was very cooperative specially Mrs Indu and karan from front desk

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Valley View Classic Room

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    Sterling Mussoorie has replied on Wed Aug 13 10:11:28 IST 2025

    Dear Drpriyanka, Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your stay and that Mrs. Indu and Karan made a great impression. Your appreciation will surely motivate our team. Looking forward to welcoming you back! Sincerely, The Sterling Holidays Team

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