Room was smelly and dirty, crushed curtains with stains on it, we had stay a night here as we reached late in the night, food was tasteless and full of oil, kitchen was available only till 11pm, we had a small baby with us so if you need anything for the baby then it's not available as the kitchen gets closed, no electricity back up, lights went of due to rain and no backup was switched on, you can not even call the front office for any help in case of emergency as the phone in the room stopped working too, all in short it was a horrific experience.
Green n Breeze Resorts By JayKay has replied on Thu Oct 03 13:01:17 IST 2024
Dear Jasreen,
Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your stay at Green n Breeze Resort. The cleanliness and condition of the room, as well as the quality of the food and the lack of backup power, fall far below our standards, and we deeply regret the discomfort this caused, especially with a small baby in your care.
Your feedback is invaluable, and we will address these concerns with our team to ensure that we make the necessary improvements. We understand the importance of a pleasant stay and are truly sorry that we did not meet your expectations.
We hope you’ll consider giving us another opportunity to provide you with a better experience in the future.
Warm regards,
The Green n Breeze Resort Team
