Review Of Dallas The Retreat Resort, Mussoorie

Dallas The Retreat Resort, Mussoorie

Thanks Siddharth Sir, That's absolutely wonderful feedback! Thank you so much for taking the time to share your experience at the Dallas Retreat Resort Mussoorie. We are thrilled to hear that you enjoyed the beautiful, secluded location and found the hotel's ambiance positive and relaxing. Creating a serene escape for our guests is always our goal. It's also fantastic to know that our staff members contributed positively to your stay—we'll be sure to pass on your kind words to the team! We are glad you felt the room, with its balcony and awesome view, was a great advantage and excellent value, especially since it included breakfast. And thank you for the glowing recommendation on the food! We hope other non-vegetarian guests will take your advice and try our Rogan Josh.

Dallas The Retreat Resort, Mussoorie has replied on Tue Nov 04 13:00:24 IST 2025

Dear Patel Sir , What a fantastic review! Thank you so much for choosing Dallas Retreat Resort and for taking the time to share your experience. We are absolutely delighted to hear that you found the property amazing and enjoyed the breathtaking view of the forest valley. Providing a beautiful, scenic escape is what we strive for. It's also wonderful to know that our team was able to make your stay comfortable; we pride ourselves on having polite and helpful staff. We'll be sure to pass along your kind words to them! Your highlight that we are a must-recommended choice for guests looking for a good budget-friendly resort is the best compliment we could receive. We hope to have the pleasure of welcoming you back for another relaxing stay soon!

Dallas The Retreat Resort, Mussoorie

Dear Maoumita Mam, Dear Guest, Thank you for taking the time to share your experience with us following your recent stay at Dallas Retreat Resort. Please accept our sincerest and deepest apologies. We are truly sorry that your experience was negatively impacted by the unexpected and devastating heavy rainfall that occurred during your visit to Mussoorie. 🌧️ Apology for Service Disruption We understand that the extreme weather jeopardized our entire operation, leading to a significant disruption of the services you expected and deserved. We regret that we were unable to control the situation caused by this unprecedented natural event, and that you had to endure such a frustrating experience. This is certainly not the standard of service we aim to provide. ✅ Corrective Measures Taken We want to assure you that immediately following your stay and the subsequent easing of the weather, we worked tirelessly. We have successfully taken extensive corrective measures to reinstate our full operations and restore all services across the resort. Our goal is to ensure that future guests enjoy the high-quality, relaxing stay that we are known for.