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Review Of Sandoz Minerva Boutique Resort

Name: Sandoz Minerva Boutique Resort
Address: The Mall, Kulri, Mussoorie, Distt Dehradun, Uttarakhand, 248179, Mussoorie, 248179, IN
Price range: Sandoz Minerva Boutique Resort Price starts at INR 4,926/Night
Rating: 4.1

Mall Road, Mussoorie | About a minute walk to The Mall Road

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User Rating & Reviews

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4.1

Very Good

207 Ratings, 107 Reviews

excellent

52%

very good

20%

average

12%

poor

12%

bad

Last 10 Customer Ratings (Latest First)

Rating Categories

Facilities4.4
Food4.1
Cleanliness4.3
Value For Money4.0
Child Friendliness3.2

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Reviews Summary

Sandoz Minerva Boutique Resort is a delightful retreat in Mussoorie, offering serene mountain views and a tranquil atmosphere. Guests rave about the spacious, clean rooms equipped with modern amenities and the charming decor. The property’s prime location near Mall Road provides easy access to local attractions. The food is highly praised for its taste and variety, complemented by attentive and professional staff. Perfect for families and couples seeking a relaxing getaway!

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Positive first

5.0

Excellent stay and unforgettable experience.

raju k.couple

Hotel offered early check in as we reached by 9:30 am only, they’ve everything which makes your day enjoyable. Courteous and quality service , great food and amazing breakfast, central location at Mall Road, affordable tariffs as well. Love the ambiance of this property, especially the spacious and plush green veranda we walked and sit on chairs after meals, certainly we will repeat whenever we get chance to visit Mansoori again.

Travel Month: Oct 2025

Room: Superior Room

Sandoz Minerva Boutique Resort has replied on Sat Oct 04 17:20:20 IST 2025

Dear Raju, Thank you for your wonderful feedback! It’s heartwarming to hear that you had an excellent stay and enjoyed the early check-in, service, and location. We aim to provide memorable experiences, and we’re thrilled that you appreciated the ambiance as well. We look forward to welcoming you back on your next visit to Mussoorie! Team Sandoz

5.0

family stay and vacations

abhishek s.family

Booked the suite and loved the spacious space polite staff and good service liked the property must visit

Travel Month: Sep 2025

Room: SANDOZ Suite (Mountain View)

Sandoz Minerva Boutique Resort has replied on Thu Oct 02 14:37:12 IST 2025

Dear Abhishek, Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed the spacious suite, found our staff polite, and appreciated the service during your family stay. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit! Team Sandoz

4.0

Good Stay

yatin d.group

Rooms were smelly Drains overflowed

Travel Month: Sep 2025

Room: Superior Room

Sandoz Minerva Boutique Resort has replied on Wed Sep 17 15:37:46 IST 2025

Hi Yatin Dua We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for the odor problem. We have addressed this with our staff and are taking steps to ensure that it doesn't happen again. We will take steps to improve our service. Thank you for your valuable feedback, it will help us make changes for the better. Team Sandoz

5.0

Excellent Stay

jayshree k.family

Most comfortable stay With Sandoz.Rooms are nicely maintained and decorated for our stay. loved my stay.

Travel Month: Aug 2025

Room: Superior Room (Mountain View)

Sandoz Minerva Boutique Resort has replied on Mon Sep 29 15:45:27 IST 2025

Dear Jayshree, Thank you for sharing your wonderful experience! We're thrilled to hear that you found your stay comfortable and enjoyed the beautifully maintained and decorated rooms. We appreciate your feedback and hope to welcome you back soon! Team Sandoz

5.0

Excellent Stay

kapil j.solo

excellent stay, Hotel is good and Rooms are to Spacious and clean. nice staff

Travel Month: Aug 2025

Room: Superior Room

5.0

Excellent Stay

mahipal s.family

Great stay with Sandoz. loved my stay , comfortable and very beautiful

Travel Month: Sep 2025

Room: Superior Room (Mountain View)

Sandoz Minerva Boutique Resort has replied on Fri Oct 03 16:11:21 IST 2025

Dear Mahipal, Thank you for your wonderful feedback! It's delightful to hear that you had an excellent and comfortable stay with Sandoz. We look forward to welcoming you back soon! Team Sandoz

5.0

Excellent Stay

umar k.

Ammazing stay, good behaviour of staff, late night chekin and early chekin, daily cleaning of rooms, neat and clean bathrooms. Thankyoy sandoz for such a good care of us.

Travel Month: Aug 2025

Room: Superior Room (Mountain View)

4.0

Good Stay

alok j.family with 1 kid

Newly built property situated just at Mall Road. Location is great, view is good from the first floor rooms. Peaceful and yet on the mall road is the advantage.

Travel Month: Aug 2025

Room: Premium Room (Mountain View)

2.0

Poor Stay

priyanshu p.

Very rude and bad Staff behaviour

Travel Month: Aug 2025

Room: Premium Room

5.0

couple trevel

abrar a.couple

It was a very pleasant stay with Sandoz all staff were very genius and polite food was also amazing and the view from balcony is very nice

Travel Month: Jul 2025

Room: Premium Room

Sandoz Minerva Boutique Resort has replied on Thu Aug 07 17:06:49 IST 2025

Dear Abrar, Thank you for your kind words! It’s wonderful to hear that you had a pleasant stay and enjoyed the polite service from our staff, delicious food, and beautiful balcony views. Your feedback means a lot to us, and we can't wait to welcome you back in the future!

2.0

Poor Stay

ayush s.

stained bed sheets, unclean towels.

Travel Month: Jul 2025

Room: Superior Room (Mountain View)

Sandoz Minerva Boutique Resort

Thank You, Our Team appreciates your time to give us feedback. We apologize for the bad experience you had at our outlet. We would want you to come again and give us a chance to serve you better. Kindly share your contact number so our management can reach you for a personal feedback and look into the matter as mentioned by you. Have a great day. Take Care!

5.0

Excellent Stay

nikhil s.family

I had my best stay at Sandoz Minerva From the moment I came here I felt a different kind of vibe. everything was so soothing and calm. Rooms are big and top notch. we had our breakfast , which was a best decision of us. they just made our stay best and unforgettable. I had my best stay at Sandoz Minerva From the moment I came here I felt a different kind of vibe. everything was so soothing and calm. Rooms are big and top notch. we had our breakfast , which was a best decision of us. they just made our stay best and unforgettable.

Travel Month: Jul 2025

Room: Superior Room

Sandoz Minerva Boutique Resort has replied on Mon Jul 28 13:02:53 IST 2025

Dear Nikhil, Thank you for sharing your wonderful experience at Sandoz Minerva! It’s delightful to hear that you enjoyed the soothing atmosphere and spacious rooms. We're glad that the breakfast added to your stay. Your kind words mean a lot to us, and we look forward to welcoming you back for another unforgettable stay!

5.0

Excellent Stay

prakriti s.family

Loved my stay . Best amenities Rooms are luxurious, and Best view had a great time with my family at this location must visit

Travel Month: Jul 2025

Room: Superior Room

Sandoz Minerva Boutique Resort has replied on Mon Jul 28 13:05:55 IST 2025

Dear Prakriti, Thank you for sharing your wonderful feedback! It’s great to hear that you loved your stay and enjoyed the luxurious rooms and beautiful views. We're thrilled that you had a memorable time with your family. We hope to welcome you back in the future!

4.0

improve ur breakfast and waiter’s service

family

Property was good and staff was also very good but buffet was not good actually very less choice and also they not provider dosa , I think they are providing very basic breakfast and for very short time , even there staff always in hurry at that time , we and other guests not enjoyed the breakfast. So think on this..

Travel Month: Jul 2025

Room: SANDOZ Suite (Mountain View)

Sandoz Minerva Boutique Resort has replied on Mon Aug 04 18:18:57 IST 2025

Dear Guest, Thank you for sharing your feedback. It's great to hear that you found the property and staff enjoyable. However, we sincerely apologize for the breakfast experience you described. Your comments regarding the limited choices and the pace of service have been noted, and we appreciate you bringing them to our attention. We will certainly look into ways to enhance the breakfast offerings and improve the dining experience for all our guests.

4.0

good resort at good location

bhovik k.family

Good stay at best location , service was also good and impressive

Travel Month: Jul 2025

Room: Premium Room

Sandoz Minerva Boutique Resort has replied on Mon Jul 28 13:10:11 IST 2025

Dear Bhovik, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our location and service to be impressive. Your feedback is greatly appreciated, and we hope to welcome you back in the future!

5.0

Excellent Stay

raman k.family

It was my second visit here and I choose Sandoz Minerva. Rooms are spacious and good. The hotel staff is very supportive. Mr Bhandari and Ms Roshni made our stay too comfy and unforgettable. would highly recommend this place. It was my second visit here and I choose Sandoz Minerva. Rooms are spacious and good. The hotel staff is very supportive. Mr Bhandari and Ms Roshni made our stay too comfy and unforgettable. I would highly recommend this place.

Travel Month: Jul 2025

Room: Superior Room

Sandoz Minerva Boutique Resort has replied on Mon Jul 28 13:54:32 IST 2025

Dear Raman, Thank you for your wonderful feedback! It's heartening to hear that you enjoyed your second visit to Sandoz Minerva and that our spacious rooms and supportive staff contributed to your memorable stay. We appreciate your recommendation and look forward to welcoming you back in the future!

5.0

Excellent Stay

sourabh k.family

Excellent location, right in the middle of mall road. Rooms with great view and amenities. Staff was polite and very helping, gopal ji from house keeping was always available.

Travel Month: Jun 2025

Room: Premium Room (Mountain View)

Sandoz Minerva Boutique Resort has replied on Mon Jul 28 13:57:02 IST 2025

Dear Sourabh, Thank you for sharing your wonderful experience! We're delighted to hear that you enjoyed the excellent location, great views, and amenities. It’s great to know that our staff, especially Gopal ji, made your stay even more pleasant. We hope to welcome you back soon!

5.0

Comfortable sta

gagandeep.couple

The room was clean well maintained and species in a for a couple the bed was comfortable and the linens are fresh .the view from the window added a nice touch over looking The Hills and Valley especially beautiful in the early morning

Travel Month: Jun 2025

Room: Premium Room

Sandoz Minerva Boutique Resort has replied on Wed Aug 06 15:58:04 IST 2025

Dear Gagandeep, Thank you for your wonderful feedback! We're delighted to hear that you found the room comfortable and well-maintained, and that the view added to your experience. We hope to welcome you back soon for another enjoyable stay!

5.0

Good room and tasty breakfast

rahul j.couple

Room are good, spacious and clean with neat bedsheets. We got ground floor from where view is not that good but from first view is good. Parking is free but way to parking is little bit congested which can be made big for easy of new drivers. Breakfast is tasty and fast service.

Travel Month: Jun 2025

Room: Superior Room (Mountain View)

Sandoz Minerva Boutique Resort has replied on Wed Aug 06 17:23:07 IST 2025

Dear Rahul, Thank you for your wonderful feedback! We're glad to hear that you enjoyed the spacious and clean rooms, as well as the tasty breakfast. We appreciate your comments about the parking area; your suggestions for improvement are valuable to us. We hope to welcome you back soon!

2.0

Bad experi

suhail a.couple

Pathetic experience...Rooms are not well maintained...most of the things broken.. unhygienic washrooms Breakfast buffet is very limited...serve same food items everyday...i think fake reviews on Make my trip.. location is good though

Travel Month: Jun 2025

Room: Superior Room

Sandoz Minerva Boutique Resort has replied on Wed Aug 06 17:23:52 IST 2025

Dear Suhail, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay, particularly regarding the room maintenance and breakfast options. Your comments about cleanliness and service are important to us, and we will address them with our team. We're glad to hear you liked the location, and we hope for the opportunity to improve your experience in the future.