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Review Of Samrat regency Mall Road0123401234

Mall Road, Shimla | 6 minutes walk to The Ridge of Shimla

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    165 Ratings, 73 Reviews

    excellent
    27%
    very good
    32%
    average
    18%
    poor
    12%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 1
    • 4
    • 3
    • 4
    • 4
    • 3
    • 3

    Rating Categories

    • Location4.4
    • Cleanliness3.6
    • Food3.7
    • Value For Money3.6
    • Facilities3.6
    • Child Friendliness3.4
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    Review Summary

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    The property is praised for its prime location on Mall Road, close to the tourism lift, making it very convenient for exploring Shimla. Guests appreciate the helpful staff, especially Mr. Sanjeev and Mr. Sankit. However, many mention that the rooms are small and could use better upkeep, with cleanliness and amenities like slippers frequently called out as lacking. The food quality also needs improvement, with several guests noting it’s average to below par.

    Sort by:

    Positive first
    1.0

    so cheap and so unmanaged app

    sagar k.couple

    I don’t know how’s the hotel was booked when I was searching hotels in Udaipur using my location in Udaipur how the hotel was booked in shiml Mall Road even I didn’t found any address in booking confirmation and even not received a single call form the hotel end.

    Travel Month: Aug 2025

    Room: Deluxe Room

    4.0

    Good Stay

    satnam p.family with 1 kid

    it was good ....good room good staff

    Travel Month: May 2025

    Room: Deluxe Room

    3.0

    Average Stay

    sanjeet k.solo

    According to price which is I pay Gst .... Room is very pathetic .no sleepers . No sopes .. & where you sleep no charging point and no internet is also there ... just only bed .

    Travel Month: Aug 2025

    Room: Deluxe Room

    4.0

    Good Stay

    sukhminder p.family

    staff is very cooperative, especially mr. sankit & mr. sanjiv at reception.. lift missing in hotel , full marks for location for mall road lovers.. just opp. to tourism lift. .. if you quering thru contact number present online the person is short tempered..try to get your queries solved they landlines number.

    Travel Month: Jul 2025

    Room: Deluxe Room

    3.0

    Average Stay

    anmol m.family with 1 kid

    I arrived 2 hours early than the check in time. I had talked at the reception stating the same 2 days before arrival. Person over call said no worries, u will get room. Once I reached, a rude person was there who said we don't have rooms as u are early.i said I am ready to pay extra for these 2 hrs. But no. Me and my daughter were roaming around on mall road for 2 hrs. When we got room it was on 4th floor and it was not at all as shown . It was very small, walla were covered with seepage. Overall giving 3 starts just for location.

    Travel Month: Jun 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    ravinder s.

    No clean.no drinking water.towel and blanket very bad.

    Travel Month: Jun 2025

    Room: Deluxe Room

    4.0

    All good except food quality

    narayan b.family

    Food quality needs improvement. otherwise location and staffs are good. The ridge and lift are nearby

    Travel Month: Jun 2025

    Room: Super Deluxe Room

    2.0

    Poor Stay

    somsuklo b.family with 1 kid

    The hotel is located in the heart of Mall Road, just opposite the Shimla Lift, i.e. one and only pro of this hotel. The hotel has no lift, the rooms of the upper floors are hard to reach with luggage. There is no bell boy, and front desk, room service, billing all managed by single person. Rooms are very small and dingy. Bathrooms does not have proper ventilation and are very small. Although the behavior of staff was good. Food is very oily, portion size is good. Water supply is not strong and barely get any water pressure on the uppr floors.

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    Amazing pure heaven

    family

    location बहुत अच्छी थी, जो कमरा मिला था वहां से बहुत अच्छा view था। Tourism lift के नजदीक था और वहां से मॉल रोड, ridge, scandal point, gaiety theater, town hall आदि काफी नजदीक थे। होटल का खाना अच्छा था और सर्विस भी अच्छी थी।

    Travel Month: May 2025 (3-Night Stay)

    Room: Super Deluxe Room

    • user photos
    3.0

    hotet revie

    omprakash t.family with 2 kids

    property location is very clear and suitable to reach easily.food quality is good.amenities is everage..geezar not working condition..

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    nripendra k.

    Good food

    Travel Month: May 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    rahul k.family with 1 kid

    Food quality is so bad.. Insects found in food.. Fake picture of room are shown online but actually it's different

    Travel Month: May 2025

    Room: Deluxe Room

    4.0

    Good Stay

    prabhu n.family with 1 kid

    Room is average but location of hotel is best just adjacent to tourism lift .overall good hotel on Mall Road

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    raju s.family

    Location is v good. Food quality is avarage, not bad, hote stuff behaviour is good. Room is v short. Overall it's ok.

    Travel Month: Feb 2025

    Room: Deluxe Room

    5.0

    Fun at winter carnival of shimla

    pallavi s.business

    It was good and the experience was also nice. The best part is the winter carnival of shimla and the hotel is at mall road and you can enjoy the lovely view of the mall road.

    Travel Month: Jan 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    4.0

    Good & Reasonable Accommodation on Shimla Mall

    saraswat c.loyalty-iconfamily

    Good Location , Good accommodation, Mall view from room. near Tourist Lift. Room Service could be better, else I will recommend this place in Shimla Mall road.

    Travel Month: Dec 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Rooms were very small.

    ankit s.family

    Rooms were very small. The hotel is very expensive as per the room price.

    Travel Month: Jan 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    tushar k.

    As thought well it was not like that at all. It would be a waste of money. You can get very good rooms for that amount of money. I request people not to book it. Thanku

    Travel Month: Dec 2024

    Room: Deluxe Room

    4.0

    Nice budget stay

    saransh k.family

    The location of the hotel is right on the mall road near the lift which is very convenient. The hotel staff is very helpful and the room service is also very fast. The rooms were clean and clear towels were also provided. Overall it was a good experience.

    Travel Month: Dec 2024

    Room: Deluxe Room

    4.0

    Great experience

    navneet s.group

    Hotel was good, nice and clean. It at very prime location at mall road. The room service was good. We were 15 people and took 5 rooms, but the bed size was small room is good is for only 2 person

    Travel Month: Dec 2024

    Room: Deluxe Room

    • user photos
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