The hotel is located in the heart of Mall Road, just opposite the Shimla Lift, i.e. one and only pro of this hotel. The hotel has no lift, the rooms of the upper floors are hard to reach with luggage. There is no bell boy, and front desk, room service, billing all managed by single person. Rooms are very small and dingy. Bathrooms does not have proper ventilation and are very small. Although the behavior of staff was good. Food is very oily, portion size is good. Water supply is not strong and barely get any water pressure on the uppr floors.