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Review Of Sahara Grand Hills nearby Dal Lake0123401234

Srinagar, Srinagar | 3 minutes walk to Dal Lake

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    46 Ratings, 15 Reviews

    excellent
    26%
    very good
    39%
    average
    24%
    poor
    2%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 2
    • 5
    • 4
    • 5
    • 4
    • 4
    • 3
    • 1

    Rating Categories

    • Location3.2
    • Food2.8
    • Value For Money3.0
    • Facilities3.3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property offers decent, spacious rooms and good food, with a great location near Dal Lake. Guests appreciate the prompt and polite staff but highlight issues with cleanliness, maintenance, and limited amenities. There are complaints about the lack of AC and poor service, including inconsistent hospitality and food quality. Overall, it’s a mixed bag for visitors.

    Sort by:

    Positive first
    2.0

    Avoid - isolated, not well maintained

    rashmi p.family

    Very isolated location, no shops around. Walls are peeling. Few food options, there are much much better hotels in srinagar for the same price.

    Travel Month: Dec 2024

    Room: Deluxe Room - Special

    5.0

    Excellent Stay

    nitin k.family with 1 kid

    Excellent service by Hotel and MMT. In short notice Hotel considered our cancellation which was due to flight cancellations and refunded our amount even though as per policy cancellation time was over. They only called us, understood our concern and said we will refund you don't worry. Really appreciable. Make My Trip support was awesome.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Deluxe Room - Special

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    ketan p.

    It was pleasant stay at the property, everything is just supereb, staff was very co operative. Service is too fast

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe Room - Special

    3.0

    Average Stay

    varsha n.loyalty-icon

    Basic property, need to maintain cleanliness

    Travel Month: Aug 2024

    Room: Deluxe Room - Special

    3.0

    Average Stay

    danish a.

    Staff was not polite at check in and there were no toiletries in washroom

    Travel Month: Feb 2024

    Room: Deluxe

    4.0

    Good Stay

    kashish j.

    The hotel looks decent and good spacious rooms, food is great too.

    Travel Month: Sep 2023

    Room: Deluxe

    • user photos
    3.0

    Average Stay

    parthasarathy r.loyalty-icon

    The hotel looks great and the staff are awesome. But unfortunately the room was not great. The bathroom especially was badly maintained with the mirror hanging down. The knobs of the washbasin were also super tight. Also, mmt showed it as deluxe room with ac but the room had no ac. Thougut it wasn't required in the night, it would have definitely helped during the morning time as it was pretty warm. Overall 5* for the staff but only 2* for the room.

    Travel Month: Aug 2023

    Room: Deluxe

    1.0

    Mm t is cheating customers

    soumya r.solo

    Stayed here for 2 days in the peak of summer. As per mmt's amenities list the hotel had ac, however on reaching the hotel, i figured out that the property does not have ac. It is very hot in srinagar during this part of the year and the hotel room did not have any cross ventilation. Upon requesting mm t to refund my booking amount, they refused. Henceforth, one needs to check with the hotel directly before booking because mm t is not trustworthy. The hotel staff is very good and polite.

    Travel Month: Aug 2023

    Room: Deluxe

    3.0

    Average Stay

    arpit r.loyalty-icon

    The hotel is good but services are very poor. Staff is not supportive and lack of hospitality. Poor. The rooms are good but again staff

    Travel Month: Aug 2023

    Room: Deluxe

    3.0

    Food quality

    anuj s.group

    Very poor quality food staff is not friend y and food variety is very low i m fully unsettisfied room water bottle not provided

    Travel Month: Jul 2023

    Room: Deluxe

    4.0

    Good Stay

    prakash u.

    Stay was good and comfortable

    Travel Month: Feb 2023

    Room: Deluxe

    5.0

    My stay at sahar grand

    jeet s.business

    Hotel room was awesome. Clean n hygienic. Food was good. Staff was supportive.

    Travel Month: Feb 2023

    Room: Deluxe

    5.0

    Good hotel around dal lake

    shriram g.couple

    A decent 3 star hotel near dal lake ghat 7. Room was good with heating facility and hot water was also available. It felt warm even when it was snowing outside of hotel. Breakfast could have had more options. Only bread and pratha was available.

    Travel Month: Jan 2023

    Room: Deluxe

    5.0

    Excellent Stay

    ajesh m.loyalty-icon

    It was a nice stay near dal lake. Perfect location, nice staff and very good food at a good price. Nice and clean rooms with central heating

    Travel Month: Nov 2022

    Room: Deluxe

    1.0

    Worst experience

    ratul p.loyalty-icongroup

    I visited this property since it was recommended by a colleague who had stayed with family back in 2019. Service was so good back then. It's a complete downfall from there. I do understand now why it's rated 3/5 in google. Rooms are good and spacious, so is the washroom. That's it. Service is the worst. No hot water, no wifi. In srinagar, when nothing works except for local sim, you depend on hotel wifi for communication. Here, they don't even recharge for the internet and when asked they say, we don't have internet for a day, please manage. Food, pols have from outside. I think street food is much much better than this. Stay at your own risk here. I wish i had a zero star rating available.

    Travel Month: Sep 2022

    Room: Deluxe

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