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Review Of Hotel Pine Grove Near to Dal Lake

Name: Hotel Pine Grove Near to Dal Lake
Address: 3rd Cross Road, Boulevard Road,Dal Lake, Srinagar, Srinagar, 190001, IN
Price range: Hotel Pine Grove Near to Dal Lake Price starts at INR 3,857/Night
Rating: 2.7

Srinagar, Srinagar | 2 minutes walk to Dal Lake

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User Rating & Reviews

everyone
couple
family

2.7

Average

6 Ratings, 3 Reviews

excellent

17%

very good

average

33%

poor

33%

bad

17%

We are using generative AI to show you summarised user review

Review Summary

This property is located at a walking distance from Dal Lake and offers a good value for money. The staff is courteous and helpful, and the service is excellent. Guests enjoyed the lovely weather and location of the property. However, some guests had a bad experience with the staff's behavior and room facilities. The property needs improvement in terms of room interiors and basic amenities. Overall, it is a decent property with a good location and budget-friendly prices.

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Positive first

1.0

Terrible Stay

tauqeer s.family with 2 kids

Rude staff powercut quite often torn bedsheets stinking blankets no one is talking properly and they were really arrogant Rude staff powercut quite often torn bedsheets stinking blankets no one is talking properly and they were really arrogant

Travel Month: Aug 2025

Room: Premium Room

2.0

Poor Stay

sukhman s. loyalty-icon

Very bad experience, the owner charged extra for a 10 year kid and they also didn't give extra blanket when asked.

Travel Month: May 2024

Room: Premium Room

2.0

Super dislike

neha r.couple

They gave us below average room first, not the one which was over pictures. Somehow changed the room when we asked them that this is not worth it. Second room was also average where television not working at all & slow room service & dirty bedsheets and pillow covers disappointed with the stay for the amount paid.

Travel Month: May 2024

Room: Premium Room

Hotel Pine Grove Near to Dal Lake has replied on Fri May 17 10:59:33 IST 2024

Thank you indeed for writing a false review at the first place & not an appreciation later while your room was immediately replaced with the top most premium room, Room No. 211, which you should have also wrote about to the facts & figures. I have taken up your this review with higher ups & concerned BDM of GOMMT. I feel so sorry for (you both) being so thankless even while personally attending you, to ensure your stay like feel at home one. With a highest disappointment !