The property boasts a welcoming atmosphere and helpful staff, making for a decent experience. Guests have appreciated the location, especially for those traveling to the airport. However, there are concerns regarding room cleanliness and maintenance, with reports of discrepancies between advertised and actual room conditions. Some guests found the service rude and unhelpful, particularly when requesting extra amenities. While the food quality has received mixed reviews, the supportive staff stands out amidst the negatives.