The property is conveniently located near Dal Lake, making it a great spot for exploring. While the rooms received mixed reviews, some guests found them clean and well-maintained. The staff generally received praise for being cordial and helpful, with a few standout mentions for excellent service. However, there are significant concerns about issues like water quality, frequent power cuts, and cleanliness in the kitchen. Some guests experienced disappointing alternatives when rooms weren't available, affecting their overall satisfaction.