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You are booking hotel for more than 30 days

Review Of Royal Hameed0123401234

Srinagar, Srinagar | About a minute walk to Dal Lake

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    2.9
    Average

    54 Ratings

    excellent
    20%
    very good
    11%
    average
    26%
    poor
    17%
    bad
    26%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 1
    • 2
    • 1
    • 2
    • 5
    • 2
    • 3

    Rating Categories

    • Location2.8
    • Cleanliness2.8
    • Value For Money3.0
    • Child Friendliness2.8
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    Reviews Summary

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    The property is conveniently located near Dal Lake, making it a great spot for exploring. While the rooms received mixed reviews, some guests found them clean and well-maintained. The staff generally received praise for being cordial and helpful, with a few standout mentions for excellent service. However, there are significant concerns about issues like water quality, frequent power cuts, and cleanliness in the kitchen. Some guests experienced disappointing alternatives when rooms weren't available, affecting their overall satisfaction.

    3.0

    Lake water use for bathing and also bad smell, room good

    dipendu h.family

    Water is very bad, room nice, staff nice, nothing so good. Location is good and the water is smells bad

    Travel Month: Nov 2024

    Room: Deluxe Room

    Royal Hameed has replied on Mon Jan 20 21:15:39 IST 2025

    Dear guest We don’t use lake water .its a stored water which ever hotels have

    2.0

    Terrible

    deepak n.group

    We have booked 3 deluxe rooms but they said we don't have that type of rooms which can accommodate 4 people in a room. So, they provided 4 normal rooms which were very worst in condition and dirty. They said "is price me aise hi milte hai.

    Travel Month: Jun 2024 (4-Night Stay)

    Room: Deluxe Room

    Royal Hameed has replied on Mon Jan 20 21:13:25 IST 2025

    Dear guest I want kind bring notice you that we have 3 category of rooms classic,deluxe,premium.what you book we provide according.what you pay you get it Thanks

    2.0

    Poor Stay

    minesh m.loyalty-iconfamily

    We booked room at royal ha-meed but after reached there they send to another hotel. The lo heritage. The lo heritage is good for stay. Bathroom is clean. Room are good.

    Travel Month: May 2024

    Room: Premium

    Royal Hameed has replied on Tue May 14 13:46:53 IST 2024

    Dear guest If everything was good .But why poor stay? Leo heritage is our another block same Brand

    1.0

    Terrible Stay

    anindya d.family

    Dear, i am writing to complain about a recent booking i made. I had booked a stay at royal ha-meed on [23 mar -24 mar, but upon arrival, i was informed that i would be placed at a different property. The alternative accommodation provided was significantly below the standards advertised for royal hameed. The room lacked basic amenities such as drinking water, electric kettle, electric heater, and blanket. Additionally, there were no service staff available during my stay. Given that this was a one-night stay, it's unacceptable that i was placed in such substandard accommodations without prior notification or explanation. This experience falls short of the expectations i have, and i consider it a misrepresentation of the services booked. I kindly request a full refund for this booking and compensation for the inconvenience caused. Thank you for your time and attention to this matter.

    Travel Month: Mar 2024

    Room: Premium

    Royal Hameed has replied on Tue Apr 02 21:54:25 IST 2024

    Dear guest I would like to clear one thing here .we have another block.we never check inn deny .we provide facilities what you paid for if your expectations are 5* that you don’t have to because you paid what you get.

    5.0

    Excellent service

    dhreej t.loyalty-iconfamily

    Holiday star is an experience offered by various resorts or hotels during the holiday season. It typically involves special decorations, festive activities, themed dining options, live entertainment, and sometimes exclusive events like fireworks or parades. Guests can enjoy a magical atmosphere and create lasting memories with loved ones during their stay. The holiday star experience aims to make the holiday season feel extra special and memorable for all who participate.

    Travel Month: Mar 2024

    Room: Premium

    • user photos

    Royal Hameed has replied on Thu Mar 28 16:56:54 IST 2024

    Thanks so much

    1.0

    Terrible Stay

    himanshu r.couple

    I am not happy with your facilities. I just want to better room and better hotel. But your executives are not giving better response. Terrible

    Travel Month: Feb 2024

    Room: Premium

    • user photos
    • user photos

    Royal Hameed has replied on Sat Feb 17 16:22:19 IST 2024

    Dear guest. It happens when you use toilet.

    3.0

    Average Stay

    amir s.

    Hotel has issue with light. Continues there is power cut off in hotel. And even food isn’t good there. Hitter not working as expected as usual.

    Travel Month: Jan 2024

    Room: Deluxe Room

    Royal Hameed has replied on Fri Jan 26 22:01:24 IST 2024

    DEAR GUEST. POWER CUTS FROM BACK END WHERE ELECTRICITY COMES.

    3.0

    No room heeter

    rumana r.loyalty-iconfamily

    Hotel some good not satisfied coz their very cold place but hotel have no room heater. Place is dale lake is good.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos

    Royal Hameed has replied on Mon Jan 01 22:25:07 IST 2024

    Dear guest We provide heaters on chargeable basis.i like to give you one suggestion when you go cold places like Kashmir you should wear proper clothes like thermals sweaters jackets etc Don't blame us. Thanks

    1.0

    Terrible Stay

    p.s.patrick a.business

    No heater is there, pathetic, srinagar running minus 3, they didn't give proper heater, no hot water for drinking early morning at 6 am, i want my money back

    Travel Month: Dec 2023

    Room: Deluxe Room

    Royal Hameed has replied on Thu Dec 28 21:24:15 IST 2023

    We provide bed heaters.if you want heater that is chargeable. You want complementary that is not possible. We have geesers running hot water 24 hours.

    3.0

    Average Stay

    tejnaveen c.loyalty-icon

    Hotel staff. Was good but the water heater was not working and bed heaters too working slow. No catel provided, frequent power cuts.

    Travel Month: Dec 2023

    Room: Deluxe Room

    Royal Hameed has replied on Tue Dec 19 13:02:53 IST 2023

    Dear Guest Frequent power cuts are there but it's from station .But we have our own power back up like generator and inverter.

    3.0

    Average Stay

    rajat g.

    Light issue was there. No backup only sing light was working in room. Even charging point not available after light cut.

    Travel Month: Nov 2023

    Room: Deluxe Room

    Royal Hameed has replied on Wed Dec 06 09:41:14 IST 2023

    Light issue is entirely kashmir. But we provide 100 percent power backup

    4.0

    Good Stay

    jay t.

    Humble staff, very near from dal lake. Food was decent with affordable prices.

    Travel Month: Sep 2023

    Room: Deluxe Room

    Royal Hameed has replied on Wed Sep 27 13:01:02 IST 2023

    Thanks .

    1.0

    Very bad management

    milind p.family

    Don't book this hotel, owner is very very bad parson, wrongly charges from client rurdly beaver with clients, very very useless parson

    Travel Month: Sep 2023

    Room: Deluxe Room

    Royal Hameed has replied on Sun Sep 24 09:57:12 IST 2023

    Dear guest. First of all I would here clear one thing you want complementary Food beverages and Airport Arrival how that is possible.When we make Final bill you only misbehaved and shout.

    2.0

    Don't book with meal

    virendra s.family

    Meal like as for animals. All items are used old like as aata, daal, aalu, sabji, rice and many more. I suggest book only room.

    Travel Month: Jul 2023

    Room: Deluxe Room

    Royal Hameed has replied on Sun Sep 24 10:01:54 IST 2023

    Dear Guest. We have live Kitchen we make food infront of our honorable guest everything. IF food was not good why you don't complain with hotel management. Thanks

    4.0

    Good Stay

    nischay c.loyalty-icon

    The hotel infrastructure was good enough according to the price. Staff was cordial and helpful but the kitchen was not hygienic. No preparation was being done for the breakfast. If you eat bread butter in breakfast then only choose breakfast option.

    Travel Month: Jul 2023 (3-Night Stay)

    Room: Deluxe Room

    Royal Hameed has replied on Thu Aug 03 13:03:10 IST 2023

    We will sure look into this.we have lots of options for the breakfast will add more

    5.0

    Family trip

    monika s.family

    Excellent great service love this place and hospitality special thanks to mr umer. Grate service and helpful staff.

    Travel Month: Jul 2023

    Room: Deluxe Room

    Royal Hameed has replied on Mon Jul 10 10:33:34 IST 2023

    Thanks for your lovely feedback

    3.0

    Average

    ajaib s.family

    Cleanliness good family room very small washroom clean but small service good l location average near dal lake staff good

    Travel Month: Jun 2023

    Room: Deluxe Room

    Royal Hameed has replied on Mon Jul 10 10:34:38 IST 2023

    You book classic room which measures 10×12. Thanks

    5.0

    Excellent Stay

    poonam k.couple

    Hey there. I have just stayed at hotel royal ha-meed with my husband. This hotel was the best choice for us and pocket friendly in srinagar. They treat their guests as family, maintain hygine and provide good food at marginal rates. I would highly recommend this hotel for the safe, peaceful, economical, clean and friendly stay.

    Travel Month: Jun 2023

    Room: Deluxe Room

    Royal Hameed has replied on Thu Jun 22 13:49:38 IST 2023

    Thanks for your lovely feedback. I would love too see again. Thanks

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