I recently stayed at Baywatch Resort in South Goa for three nights. The location is quite good, with a peaceful beach just 200 meters away. The housekeeping service was excellent, and the staff were very polite and accommodating throughout our stay. Traveling with a toddler, I appreciated their promptness in providing milk whenever requested. Additionally, they were kind enough to offer us an extended check-out, which made our departure much more convenient. However, the infrastructure of the resort needs improvement—the rooms are old, and the bathrooms had a persistent foul smell. While the pool is clean and well-maintained, the food experience was mixed—breakfast was nice, but à la carte service was extremely slow, and the food was just average. The beds were not very comfortable, and the towels were old and worn out. Overall, it’s a decent option for families, with good service and polite staff, but the property falls short of expectations in terms of quality and upkeep.
Regenta Baywatch Resort , Goa
Dear Mr. Sameer,
Thank you very much for taking the time to share your detailed feedback following your recent stay at Baywatch Resort.
We’re truly pleased to hear that you appreciated our peaceful location, proximity to the beach, and the attentive service provided by our housekeeping and staff. It’s heartening to know our team could make your stay more comfortable, especially when traveling with a toddler. We’re glad the extended check-out helped make your departure smoother, and we appreciate your kind words about our clean pool and enjoyable breakfast experience.
At the same time, we sincerely apologize for the shortcomings you faced and we are actively working on upgrades and renovations to improve these very aspects. Feedback like yours helps us identify areas where we need to do better, and we genuinely value your input.
We hope to have the opportunity to welcome you back in the future and offer you a much-improved experience.
Warm regards,
Pritesh Deshpande
General Manager