Overall, I had a pleasant experience. The ambience, location, and food quality were commendable. I would especially like to appreciate Mr. Arun from the food team, who consistently prepared meals with excellent taste and quality. The hotel’s proximity to the bus stand (approximately 1 km) is also very convenient for travelers.
However, I would like to bring to your attention a concern regarding the bedding arrangement. The room provided had a queen-size bed, or possibly even smaller, which was quite uncomfortable for a couple with a child. It was difficult for the three of us to sleep properly, and I faced considerable discomfort due to the limited space. sincerely request the hotel management to consider providing more suitable bedding arrangements for families with children to ensure a more comfortable stay in the future.
Mango Hill Central Ooty
Dear Narayan Kumar Pandey,
Namaste!
Thank you for taking the time to share your detailed feedback. We're delighted to hear that you enjoyed the ambience, convenient location, and the quality of our food. Your kind words for Mr. Arun will be shared with him—he’ll be thrilled to know his efforts were appreciated.
We also take your suggestion about the bedding arrangement seriously. We understand how important comfort is, especially for families, and we will certainly explore options for more spacious bedding in such cases. Your feedback helps us improve, and we hope to welcome you again for an even better experience.
Sincerely,
The Mango Hill Team