Pine Hill Suites

The stay at pine hill suites is good. But they have not providing any food. Simply they are providing menu card of beside restaurant to online order for food. No boy service for to buy water bottle alao. Service ia very very very poor.

The rooms were very comfortable, all clean and the staff members were very friendly.

Although I checked out 3 hours after checking in due to weather conditions, the stay or rooms were not in a condition as shown on the pictures. The rooms/ suite walls were dirty, doors were broken, there was no heater facilities, power drips, wardrobes were left with pan masala used packets also the wardrobe door was broken. Parking spaces were mentioned available and individual parking however the parking space was full and we were unable to park the vehicle as the space was at high level and cumbersome. Most dissatisfied stay which added us to leave and look for alternatives.

Room is very bad, no food no amenities no services the room is very dirty worst do not recommend

Stay was quite good and comfortable. If you need a pocket friendly stay with minimum requirements this is a good option. We enjoyed our stay.

Pros: 1. Good view from balcony/terrace 2. Not far from city centre 3. Suite arrangement is good for family of 4 4. Well behaved and helpful staff Cons: 1. Furniture/fixtures not maintained in proper shape - our sliding wardrobe came out of channel, wash basin taps broken/malfunctioning 2. No dedicated pantry. Fixed menu breakfast is served at room, tea/coffee at extra cost. All other food has to be ordered from an outside hotel 3. No central switch/card system to turn power on/off 4.No elevator (highest is 2nd floor) Overall: A bearable budget hotel for a few days stay

That property is not like to stay at Ooty I hv taken all photos it’s not like Bed shid pillows rooms nd Birth room s table chairs r not sustainable.after lots of arguments they came means only one old person came nd telling I hv no access pls talk to management

It’s an average place, huge rooms without am much amenities and also away from the city. Wouldn’t recommend. Also commercial about sight seeing quoted too high prices by the cab guy.

My stay at Pine Hill Suites, Ooty, was extremely disappointing. The place barely functions as a hotel, with a non-existent reception tucked into a basement that was mostly unstaffed. We had a late check-in and were told no one would be available because the staff “would be sleeping,” and we had to call multiple times to ensure someone was around. The only staff member we encountered was unhelpful, disinterested, and refused responsibility for even basic needs. There was no check-in process, no assistance with luggage, and no housekeeping throughout our stay. We returned each day to unclean rooms with soiled linens and no laundry service. Drinking water was not provided — instead, refilled plastic bottles with what appeared to be tap water were kept in rooms. Even paid water requests were denied. The “complimentary breakfast” was outsourced, oily, unhealthy, and inedible, with no tea or coffee provided. If we needed tea or coffee, it was to be charged extra. Every extra item — even torn, moldy blankets — was charged unfairly. Post 10 PM, guests are left completely unattended. This hotel is grossly mismanaged, unhygienic, and absolutely not worth anyone’s time or money. I strongly advise travelers to avoid Pine Hill Suites entirely.

The Hotel is situated at a convenient location having super views. The rooms are big and clean.. The staff is very Cooperative and helpful.. Enjoyed two nights stay at the hotel..😊

We took 2 Rooms with a common living room. Rooms are spacious. Matress and blankets are O.K. Bath rooms are good with heater. Value for money rooms. Ambience is not like a hotel but it is like a house. Fans are not available in the room. Also no lift. Need to use stair.

Budget stay, care taker is very helpful, property located on Ooty-Mysore highway, no in house restaurant have to order food online.

Worth the money, good caretaker, lovely view, good location overall worth it

We were very cordially welcomed to the suit very friendly and helpful staff, provided breakfast very tasty, all over we enjoyed the stay at the suit.

The rooms were very comfortable and clean. They allotted 2 bedroom accommodation. The price was reasonable for the quality of rooms. The room service was very good, especially Mr. Murugan was very courteous and well behaved. We ordered dinner for one night and the taste was excellent, price was reasonable. The quantity provided was more than sufficient and we could not complete it fully. The view from the room is also good. Only issue is parking. They have parking but you need to be a perfect driver to park in that place else you can use the road in front of the property to park your vehicle.

5

Poor ventilation, poor lighting and no ventilation, windows are not there. It's like a Dongen. No restuarant, breakfast served was 3rd grade brought from street vendors. Makemytrip cheated by saying kingbed but it was not. No adequate blankets small room with no windows it was just like.a jail.

Stay with family was very comfortable. Behaviour of staff was extremely good and pleasing. Attedant Mr. Murgan was very polite and prompt in his service. Hotel reception Manager Mr. Charles also well behaved and very co operative. location of the suits also good. suit was worth for money

Best Location, Helpful Staff, Clean Property, Parking Available, Near to all points. Best Price.

Room was good, clean Need some efforts to improve like cleaning of bath towel.. Add bathroom slippers also