Sterling Ooty Fern Hill

Overall a good experience

Sai Krishna

The location was really awesome. I had gone for a classic room which was good enough similar to a normal standard room in a star category property. I had faced issues with the top which was not resolved. The house jeep was quite to address my issues but it was resolved. The food was ok, since I had a complimentary breakfast, I went ahead but I chose to have my dinner and lunch outside though it was difficult to find good Sterling Ooty Fern Hills. Important thing to note is please do not pay the bill at the time of service for any services you use at the property like spa, coffee shop and restaurant. I recommend you to give room number and settle the bill for all the services used at the time of check out. If you continue to pay the bill when you use the service be prepared to pay it for the second time at the time of check out. Overall a good rating only for the property as it was located at a very good location.

Superb hospitality, above average facilities, amazing food

Anish Sanghvi

The amenities in the room were almost above average including the furniture and interiors. Nothing much to talk about. But the hospitality and friendliness of the staff, starting from the reception, manager, room service to kitchen and restaurant, was the most attractive point. They are the people who saved our stay from becoming a bad experience. Food in the restaurant is amazing in taste just like the service of the staff. All the special requests were well taken care of.
The room had a large balcony and that took away all the negativity I had in my mind about a few tiny things like towels or soaps etc.

Overall nice and pleasant stay

Meera Prasad

Roads to sterling fern hill and little narrow and bumpy. Room size should have been improved. We had booked for 2 premier rooms. The premier rooms they showed us had bathroom and small dining area downstairs and bedroom alone upstairs.
Room could have been more spacious. Overall nice and pleasant stay. Service is also good. Clean rooms and also ample indoor activities for kids and adults. Food menu for room service had very less options and internal cuisines we ordered were not available. Food is slightly overpriced for the quantity and quality.

Good Stay

Gopalakrishnan Gowrisankar

The Sterling Ooty Fern Hills standard room doesn't have balcony or a kitchenette or open sit out. But the Sterling Ooty Fern Hill staff guys were sensitive to this disappointment and made their best in terms of complimentary and when I decided to stay one additional night due to the overall experience, they also gave the same charges make my trip offered me. Overall a memorable trip. I would say, be it make my trip, the Sterling Ooty Fern Hill or the value for money component. All fell in place.

Good Stay

Laura Meiners

The Sterling Ooty Fern Hill is located a few km outside of town, which makes it quiet. We also took a great walk through a nearby eucalyptus forest in the evening which was fantastic. There was a lot of exterior work going on so it appears the Sterling Ooty Fern Hill is being upgraded. Our room was clean, but is in need of upgrading - especially the carpet. Overall, it was a good value although the prices in the restaurant and room service were high in comparison to other places.

Very good hospitality. Perfect stay for family

SENTHILKUMAR THANGAMARIAPPAN

Perfect stay for family. Excellent view and if you want to enjoy the Ooty climate and scenic view means it's the right choice to stay. The only cons is access road is very bad. The Sterling Ooty Fern Hill management has to take care of it means good. The Sterling Ooty Fern Hill staff are very polite and giving prompt and smiling response. Especially the staff name ms. Indu taking care of children in very good manner.

Worst maintenance of food serving quality

Muralivel Vailraj

Room stay is food but food serving maintenance is too bad because found bolts and nuts in the food they served.
No quality in the arrangement of food. Found bolt and nut in the food. Being a 3 star Sterling Ooty Fern Hill, this has to be taken care. Luckily it came to my plate, if it is found on the food given to children then imagine the situation. It's really pathetic.

Location, ambience and facilities were great

Bijoy k philip

Location, ambience and facilities were great. View from the room was also splendid. But they charge extra for almost every thing. There is no free Wi-Fi and most of the activities are on chargeable basis. Room service was not so great. Restaurant was spacious and the food was good. Front reception and travel desk needs to be more communicative. Over all 4 out of 5.

Surrounded by nature

Sanchit Malik

Nice place to stay. Rooms are cozy, spacious and beautiful. 4.5/5. View from room was 5/5. Cleanliness was 5/5. Room service was 4/5. Breakfast buffet was 4/5. Location was 2.5/5. Road to Sterling Ooty Fern Hill is pathetic. Staff was 5/5. The property at Fern Hill is lush green. One can spend entire day here, enjoying nature. Activity centre is also nice.

Excellent Stay

Malhar Malushte

Simply fantastic Sterling Ooty Fern Hill with excellent view and activities.
View from Sterling Ooty Fern Hill room was simply amazing. Room was specious and gallery was huge. I was staying in room. A bit outside Sterling Ooty Fern Hill but best for relaxation. No need to go anywhere else, Sterling Ooty Fern Hill itself is complete package.

Overall good place to stay

Vinay Bharadwaj

The Sterling Ooty Fern Hill is located 3 km from the city. However the road to the Sterling Ooty Fern Hill is very bad. The staffs are very friendly. Unfortunately the room we stayed in had some issue with the bathroom tap and shower as was leaking. The quality of food was good but the prices are exorbitant. Overall it's a good place to stay.

The best hotel to stay in Ooty

Prashant Thomas

Everything top notch, food expensive. Cold place and property is huge thanks guys for your support. Its more than just Sterling Ooty Fern Hill, words cannot contain the experience. You will never be disappointed. My honeymoon was memorable, advise bring your sweaters and try to get the complimentary breakfast package

Good Stay

Sudeep Khemka

Room heater was noisy. Some washroom fittings were coming out. Otherwise room was good with good view.

Good

Vijay Kumar S Shaiva

It was good and cleaned totally good.
It was good and cleaned and good nature totally good loved it.

Good staff! Great views!

karan mandhyan

Good staff! Great views! Good evening entertainment.

Good hotel to stay and spend your vacation

Praveen K

Hotel is well maintained with nice gardens. The view outside our room was fantastic. Room was also well cleaned and maintained. They had activities every night from 7:30 to 8:30 pm.
Spectacular view outside the room. Well maintained room. Beautifully maintained garden which was really an eye candy.

Food

Jimin Maximin

The breakfast provided from the resort was excellent.
Everything in the room was fine.

Good Stay

LANEESH KOVUMMAL

I liked balcony view very much.

Good Stay

Aravind Selva Kumar

Overall good stay and nice experience.

Good Stay

MAMTA KALSI

Well maintained clean and fresh.

Good resort

Vipul Khare

Stayed in classic room. Good view from room. Lots of dishes for breakfast.

Good stay but pricey restaurant

PRAISE PRINCE

Good nice rooms. Bathroom shower was leaking but it was clean. Restaurant was too pricey.
Bathroom shower was leaking all the time

Awesome and value for money

Raghavendra s

Food was spectacular and view from the room is awesome, place of resort is too cool and good choice, must visit stay.
Bathroom spout and shower were running simultaneously. Very hard to take bath as water was getting too hot.

Staff was cooperative

Vikram Babar

Staff was cooperative food was good and enjoyed the stay.

Family trip

Rajesh Kumar

Was good stay, nice Sterling Ooty Fern Hill bit food quality need improvement.
Comfortable, good stay, clean, nice view

Stay in clouds

George Varghese

Sterling has renovated this property after fairfax takeover however some more attention is required in service. Since it is spread out property, housekeeping and room service calls get delayed inordinately.

Excellent Stay

Balu Raj

Very good stay and clean rooms.

Great location. Great rooms. Average room service

Robin Verma

Great location. Great rooms. Average room service. A good service would have made the property a 5pointer for sure.
Great property. Good location. The only let down was service. The room service was very slow.

Excellent Stay

Shaikh Safwan Nawaz

Had s great stay. Room and hospitality were great.
Excellent view from room balcony, very well maintained, clean, spacious room.

Awesome stay

Akshat Saxena

It was a very good experience with all the amenities provided.
Nature of the staff and the variety of the food offered.