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Review Of Jasminn Hotel- AM Hotel Kollection0123401234

Betalbatim, Goa

    User Rating & Reviews

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    4.3
    Excellent

    750 Ratings

    excellent
    50%
    very good
    32%
    average
    12%
    poor
    3%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 3
    • 4

    Rating Categories

    • Hospitality4.4
    • Facilities4.2
    • Food4.3
    • Room4.3
    • Cleanliness4.4
    • Value For Money4.3
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    Review Summary

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    Jasminn Hotel offers a tranquil retreat in South Goa, surrounded by lush greenery. Guests appreciate the spacious and clean rooms, along with a friendly and supportive staff. The property boasts excellent dining options, particularly at the onsite restaurant. Conveniently located near Betalbatim Beach, the complimentary shuttle service is a big hit. With well-maintained pools and a relaxing atmosphere, it's perfect for those seeking a peaceful getaway.

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    Positive first
    3.0

    No lift in building, No mobile coverage, limited vegetation food in break

    karun a.family with 1 kid

    This is just a 3 star hotel with 4 star badge, they gave us room in 2nd floor room no 1204 and no lift available in hotel room building, Imagine this is our worst nightmare, also room key has disaster..always it stop working in every next day and imaging you have to climb 2nd floor for room and climb down for reception to inform key not working and then again climb back.. And breakfast also only 2 Veg option available in buffet, their is lots and lots and lots of options available in this area in similar price, Not recommended anyone if they willing to spend or more for one night.

    Travel Month: Oct 2025 (4-Night Stay)

    Room: Deluxe Room With Beach Transfers

    Jasminn Hotel- AM Hotel Kollection has replied on Wed Oct 29 18:39:31 IST 2025

    Dear Karun, Namaskar !! Thank you for sharing your experience. I'm sorry to hear about the challenges you faced during your stay, particularly with the lack of lift access and the issues with your room key. but that's the specification of our deluxe category building without the lift facilities but regarding the room lock definitely i will look into it. Your feedback regarding the breakfast options is also noted. We appreciate your insights and will take them into consideration to enhance our services. Thanks & regards Team Jasminn AM Hotel Kollection

    5.0

    Excellent Stay

    gautam d.couple

    very prompt and efficient staff. clean rooms and good customer service

    Travel Month: Oct 2025

    Room: Superior Room With Beach Transfers

    Jasminn Hotel- AM Hotel Kollection

    Dear Gautam, Namaskar !! Thank you for your wonderful feedback! We're delighted to hear that you had an excellent stay and appreciated our prompt staff and clean rooms. Your kind words about our customer service mean a lot to us. We look forward to welcoming you back! Thanks & regards Team Jasminn AM Hotel Kollection

    3.0

    Decent stay at Goa

    deepak k.family with 2 kids

    Stay was fine. Overall service was slow. Room locks were not functional. No room upgrades, restaurant food was good but charges pretty high. They had cab services to the nearby beach but again it was fixed timing only.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Room With Beach Transfers

    Jasminn Hotel- AM Hotel Kollection has replied on Thu Oct 09 11:53:21 IST 2025

    Dear Deepak, Namaskar !! Thank you for sharing your experience regarding your stay in Goa. It's great to hear that you found the restaurant food enjoyable. However, we sincerely apologize for the issues you encountered with the service speed, room locks, and cab timings. Just to inform you that we can upgrade only when rooms are available, in your case upper category room was not available on those dates. Your feedback is invaluable and will help us improve our offerings and guest experience in the future. We appreciate your insights. Thanks & regards Team Jasminn AM Hotel Kollection.

    4.0

    Good Stay

    amrendra k.

    Hotel room was Good and clean. Their hospitality was good. Food was Very Good. Just rooms provided was not as per description.

    Travel Month: Oct 2025

    Room: Deluxe Room With Beach Transfers

    Jasminn Hotel- AM Hotel Kollection has replied on Wed Oct 08 10:32:46 IST 2025

    Dear Amrendra, Namaskar ! Thank you for your wonderful feedback! We're glad to hear that you enjoyed your stay, and that you found the room clean and appreciated our hospitality and food. Just to inform you that, you have booked for a Deluxe room which is our base category rooms but we have upgraded you to our superior room, this is just for your information. We hope to welcome you back soon! Thanks & regards Team Jasminn AM Hotel Kollection

    4.0

    good rooms

    santhosh s.family with 1 kid

    location was good and easy to find. property parking is a little inconvenient. they allow only their taxi's to take the prime spots near ur villa. rooms are good. food choice can be better; but certainly decent choices. service is kind of ok. sometimes, housekeeping take time to respond. hotel keys getting reset is a big hassle as it happens multiple times. both pools are good; but a little small in size.

    Travel Month: Oct 2025

    Room: Deluxe Room With Beach Transfers

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    Jasminn Hotel- AM Hotel Kollection has replied on Fri Oct 10 09:53:42 IST 2025

    Dear Santhosh, Namaskar !! Thank you for sharing your feedback. We're glad to hear that you enjoyed the good rooms and convenient location, as well as the pools. We appreciate your comments regarding the parking situation, food choices, and housekeeping response times. Your insights are valuable and help us identify areas for improvement. We hope to enhance your experience in the future. Thanks & regards Team Jasminn AM Hotel Kollection

    5.0

    Excellent Stay

    jovin.couple

    It was a very hospitable experience, all the staff was very kind especially a guy named Joshua, would certainly visit again. 10/10 🤌🏽🔥

    Travel Month: Sep 2025

    Room: Deluxe Room With Beach Transfers

    Jasminn Hotel- AM Hotel Kollection has replied on Thu Oct 02 11:34:23 IST 2025

    Dear Jovin, Namaskar !! Thank you for sharing your wonderful experience! It's great to hear that you felt so well taken care of by our staff, especially Joshua. We look forward to welcoming you back for another stay! Thanks & regards Team Jasminn AM Hotel Kollection

    5.0

    Excellent Stay

    ismail k.group

    Great hospitality, awesome property as the property location is very beautiful calming and well maintained,everything thing was great the staff,the location, the property

    Travel Month: Aug 2025

    Room: Deluxe Room With Beach Transfers

    Jasminn Hotel- AM Hotel Kollection has replied on Fri Aug 22 09:47:07 IST 2025

    Dear Ismail, Namaskar ! Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our hospitality, location, and property to your liking. Your kind words about our staff and the surroundings are greatly appreciated. We look forward to welcoming you back for another great experience! Thanks & regards Team Jasminn AM Hotel Kollection

    4.0

    Overall good stay!

    rashmi a.couple

    The location is great, property is well kept and maintained, the hospitality - right from the watchman to the desk were polite and helpful. Food at their restaurant Melati was good too. Some minor suggestions - the door locks were a task, water bottles (even the first one) was charged double the cost, lets not speak of the mini bar.. these could be better. Overall good stay, would recommend again.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Superior Room With Beach Transfers

    Jasminn Hotel- AM Hotel Kollection has replied on Tue Aug 19 14:27:20 IST 2025

    Dear Rashmi, Namaskar !! Thank you for your kind feedback! It’s wonderful to hear that you enjoyed your stay and appreciated the hospitality and location. We truly value your suggestions regarding the door locks and pricing, and we will certainly take them into consideration for improvement. We look forward to welcoming you back in the future! Thanks & regards Team Jasminn AM Hotel Kollection

    2.0

    Poor Stay

    business

    Room key was not working properly, that’s why power supply got disconnected multiple times in night., even I suffered for 2 hours in night without night. requested multiple times , they replied we can’t change key as well as room

    Travel Month: Jul 2025

    Room: Deluxe Room With Beach Transfers

    Jasminn Hotel- AM Hotel Kollection has replied on Fri Aug 08 10:22:12 IST 2025

    Dear Sir, Namaskar ! Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced with the room key and the impact it had on your stay. Just to inform you that firstly we have provided you the room 1005 and later we have changed to room 1003 as per your request and also we have spoken in the morning regarding the same. Your feedback is valuable, and we'll address your concerns with the relevant team to ensure improvements are made. We appreciate your understanding. Thanks and regards Team Jasminn AM Hotel Kollection

    5.0

    Luvly place. Great service.

    rekha m.family

    We stayed in Superior room. It was comfortable for 3 of us. It had king bed and they had also provided folding sofa cum bed which was great. Service at hotel and restaurant was prompt and friendly. Pool was clean and well maintained. Restaurant serves great menu options like Chicken cafrael with Poi. Would surely lyk to stay again with them

    Travel Month: Jul 2025

    Room: Superior Room With Beach Transfers

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    Jasminn Hotel- AM Hotel Kollection has replied on Fri Aug 01 15:03:20 IST 2025

    Dear Rekha, Namaskar ! Thank you for your wonderful review! It's delightful to hear that you had a comfortable stay in the Superior room and enjoyed the amenities and service. We're thrilled that you liked the restaurant options as well. We look forward to welcoming you back for another lovely experience Thanks & regards Team Jasminn AM Hotel Kollection

    5.0

    calm and peaceful stay

    gaurav b.family with 1 kid

    We stay here during July period. very calm and peaceful place all staff and restaurant person are co operative and beyond parr. thank you so much for beautiful stay.

    Travel Month: Jul 2025

    Room: Deluxe Room With Beach Transfers

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    Jasminn Hotel- AM Hotel Kollection has replied on Fri Jul 25 10:43:28 IST 2025

    Dear Gaurav, Namaskar !! Thank you for sharing your wonderful experience! It's delightful to hear that you found the place calm and peaceful, and that our team made your stay enjoyable. We appreciate your kind words and look forward to welcoming you again. Thanks & regards Team Jasminn AM Hotel Kollection

    5.0

    10 out of 10

    muner a.family with 2 kids

    Property is located in very nice location. Maintained very well to feel you as you are close to nature. All things are 10 out of 10. Food also awesome. I and my family enjoyed too much in Hotel Jasmin

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room With Beach Transfers

    Jasminn Hotel- AM Hotel Kollection has replied on Tue Jul 15 11:09:40 IST 2025

    Dear Muner, Thank you for your wonderful feedback! We're thrilled to hear that you and your family had such a positive experience at Hotel Jasmin. It’s great to know that you enjoyed the location, the maintenance, and the food. We appreciate your kind words and hope to welcome you back soon! Thanks & regards Team Jasminn AM Hotel Kollection

    3.0

    Average Stay

    love b.couple

    We booked deluxe but was upgraded to superior one. Room where nice service was good. They had gym but its was no use instead they shouldn’t advertise gym. On breakfast part they had limited option.

    Travel Month: Apr 2025 (7-Night Stay)

    Room: Deluxe Room With Beach Transfers

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    Jasminn Hotel- AM Hotel Kollection has replied on Thu May 08 12:37:00 IST 2025

    Dear Love, Thank you for sharing your feedback. It's great to hear you enjoyed the room and service during your stay. We appreciate your insights regarding the gym facilities and breakfast options. Your comments help us improve and ensure a better experience for future guests. Thanks & regards Team Jasminn AM Hotel Kollection

    4.0

    Good Stay

    nimesh c.family with 2 kids

    Beautiful place to stay at South Goa. Hotel is unique wall painting to capture photos and selfie. I found the property on Make my Trip. Food and amenities are good at the place.

    Travel Month: Mar 2025

    Room: Superior Room With Beach Transfers

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    Jasminn Hotel- AM Hotel Kollection has replied on Thu Apr 10 10:11:29 IST 2025

    Dear Nimesh, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and appreciated the unique atmosphere of our property. It's great to know that you found the food and amenities to your liking. We hope to welcome you back for another memorable experience! Thanks and regards Team Jasminn AM Hotel Kollection

    5.0

    Excellent Stay

    sumeshwar j.loyalty-iconfamily

    Hotel is good. Food is very good. Shuttle service is the best part. Mr Hanumant service boy has helped me alot .. He guided me about the local sight scenes . Overall stay was good. i recommend this hotel for family stay

    Travel Month: Dec 2024

    Room: Superior Room With Beach Transfers

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    Jasminn Hotel- AM Hotel Kollection has replied on Sat Feb 22 10:32:19 IST 2025

    Dear Sumeshwar, Thank you for your wonderful feedback! It's great to hear that you enjoyed your stay and appreciated the food and shuttle service. We're especially pleased to know that Mr. Hanumant was able to assist you and enhance your experience. Your recommendation for family stays means a lot to us, and we hope to welcome you back in the future! Thanks & regards Team Jasminn AM Hotel Kollection

    5.0

    Excellent service

    puneet m.family

    Good ambience, fantastic service, joyful environment, pool service is also very satisfying. It was a joyful experience overall

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Superior Room With Beach Transfers

    Jasminn Hotel- AM Hotel Kollection has replied on Thu Feb 20 10:44:13 IST 2025

    Dear Puneet, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed the ambience, service, and pool facilities. Your feedback means a lot to us, and we look forward to welcoming you back for another joyful visit. Thanks and regards Team Jasminn AM Hotel Kollection

    2.0

    Disappointing

    sanjay h.loyalty-iconcouple

    The rooms are poorly maintained and smelly; with bad housekeeping. The linen were dirty. Choice in buffet breakfast was limited.

    Travel Month: Dec 2024

    Room: Superior Room With Beach Transfers

    Jasminn Hotel- AM Hotel Kollection has replied on Thu Feb 13 12:13:57 IST 2025

    Dear Mr. Sanjay, Thank you for sharing your feedback. We're sorry to hear that you were dissatisfied with the linen. While our rustic room theme has been well-received by many guests, we understand your concerns and take them seriously. We regret that you didn't mention your concerns during your stay, as we would have been happy to address them immediately. We value our feedback regarding the breakfast options and will take your comments into consideration as we strive to enhance our guests' experiences. Thanks and regards Team Jasminn AM Hotel Kollection

    3.0

    Average Stay

    amrat.loyalty-iconcouple

    Nice location, good facilities although struggled with wi-fi connections, room did not have towels when i first arrived and difficult to keep floor in the bathroom dry. No fan in the bathroom. No balcony in the room.

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Deluxe Room With Beach Transfers

    Jasminn Hotel- AM Hotel Kollection has replied on Wed Jan 29 12:48:09 IST 2025

    Dear Mr. Chauhan, Namaskar from Jasminn Hotel - AM Hotel Kollection! Thank you for taking the time to share your review. We are glad to learn that you had a good stay at Jasminn Hotel - AM Hotel Kollection We hope that you will notice more exciting improvements at the resort on your next visit and sincerely look forward to welcoming you back. Thanks & Regards, Team Jasminn Hotel - AM Hotel Kollection

    5.0

    Excellent Stay

    satrajit s.family with 1 kid

    I recently stayed at Jasminn Hotel, South Goa, for a relaxing vacation of 4 nights and 5 days, and I must say, the property exceeded all my expectations. I had chosen the hotel after reading its glowing online reviews, and I can confidently say that they were spot on! Nestled in the midst of a lush green locality, Jasminn Hotel offers a serene and peaceful retreat away from the hustle and bustle. From the moment I arrived, I was struck by the calm ambiance and the well-maintained property. Waking up every morning to the melodious chirping of birds was truly a rejuvenating experience—something you rarely find elsewhere. The hotel’s facilities are top-notch, but what truly makes this place special is its exceptional staff. Every team member, from housekeeping to the front desk, was polite, warm, and ever-ready to assist, making our stay all the more memorable. Their attention to detail and genuine hospitality added a personal touch that set the hotel apart. Another highlight is the location. Jasminn Hotel is just a 7-minute drive from the serene Betalbatim beach, making it an ideal choice for those looking to explore South Goa’s pristine coastline. It is also conveniently located about 35 minutes from Dabolim Airport, 1 hour from Panjim, and 1 hour 10 minutes from the beautiful Palolem beach. Accessibility is a breeze, whether you’re looking to explore nearby attractions or simply unwind at the hotel. Overall, Jasminn Hotel is the perfect getaway for anyone visiting South Goa. The combination of its serene setting, excellent amenities, and outstanding hospitality makes it a must-stay resort. I would highly recommend it to anyone seeking a relaxing and memorable holiday experience. Looking forward to my next visit already!

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Premier Room With Beach Transfers

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    5.0

    Excellent Stay

    luke.

    Amazing would definitely suggest it to my dear ones

    Travel Month: Jan 2025

    Room: Deluxe Room With Beach Transfers

    Jasminn Hotel- AM Hotel Kollection has replied on Mon Jan 20 12:34:41 IST 2025

    Dear Mr. Luke, Namaskar from Jasminn Hotel - AM Hotel Kollection! We thank you for choosing Jasminn Hotel - AM Hotel Kollection, as your preferred choice of stay in Goa, we are delighted to hear that you were satisfied with your stay. The entire team looks forward to welcoming you on your next visit! Thanks & Regards, Team Jasminn Hotel - AM Hotel Kollection

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