Disappointing Experience- Food was good, but everything else needs serious improvement. Poor service (no water at 5AM, unhelpful staff), no parking, and we had to ask for even basic amenities like handwash. Only two small bottles of water are provided daily for two people, and extra water is chargeable. No bell boy at arrival—we carried our own bags. Would not recommend for a comfortable stay.
Skon Morjim Beach Resort by Orion Hotels
Dear Valued Guest,
Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit.
We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve.
Warm regards,
Guest Relations Manager
Skon Morjim