Select CheckIn Date

-

Select CheckOut Date

Select a valid date

November  25
Su
Mo
Tu
We
Th
Fr
Sa
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December  25
Su
Mo
Tu
We
Th
Fr
Sa
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3

You are booking hotel for more than 30 days

Review Of JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING

Mall Road, Darjeeling | 10 minutes walk to Darjeeling Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    473 Ratings, 248 Reviews

    excellent
    40%
    very good
    30%
    average
    15%
    poor
    6%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 5
    • 5
    • 4
    • 5
    • 2
    • 3
    • 4

    Rating Categories

    • Location4.2
    • Cleanliness4.2
    • Room4.3
    • Food3.5
    • Hospitality4.4
    • Value For Money3.8
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property enjoys an excellent location, just a short stroll from Mall Road, making it super convenient for guests. Many appreciate the spacious and clean rooms, along with the friendly and helpful staff. The food quality, especially vegetarian options, is often highlighted as delicious. Plus, the rooftop terrace offers stunning views of Kanchanjunga, adding to the overall charm.

    Sort by:

    Positive first
    4.0

    Comfort inn hotel

    pragati k.couple

    location is good and approachable even by 4 wheelers. Food was tasty and amenities were satisfactory.

    Travel Month: Nov 2025

    Room: Luxury Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    sudipta k.group

    It’s a vary good Experience 🤍

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Luxury Room

    • user photos
    5.0

    Excellent Stay

    sunny k.couple

    hotel was clean, size was bigger in this range.staff behaviour was so humble.food was also good. ever

    Travel Month: Oct 2025

    Room: Luxury Room

    • user photos
    2.0

    Poor Stay

    rakesh s.family with 2 kids

    1. Discrepancy in the rules related to the complimentary Hi-Tea. I had to pay extra for it, even though it was mentioned in the contract. 2. No toiletries (no shaving kit, no tooth brush and paste provided)

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Family Room|Luxury Room

    4.0

    good budget hotel stay and enjoy beast roof top view with good food and vib

    dinesh k.couple

    Avg hotel but best thing all location are walking .. best food .. good staff and location.. Mall Road is just 2 min walking

    Travel Month: Sep 2025

    Room: Luxury Room

    5.0

    good

    samim h.couple

    very good stay..very good staff .nice gesture...polite...clean rooms...cozy stay...nice rooftop cafe

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Luxury Room

    1.0

    Terrible Stay

    mohammad.couple

    We booked this hotel 2 month earlier for COMFORT but we did not get Anything like that as shown in MMT we didnt ge, room was very small no vantillation, The bedsheet was dirty, the wc flash was not working, the curtain was dirty, in the menu nothing was mentioned about the meal timing and most of the time when we ordered food they replied sorry sir we dont have, service staff response was very rude over the phone. We booked a signature room but we got a very small room as they mentioned in make My trip nothing we got even though they put the wrong room size in MMT. we really did not recommend this hotel to anyone. If you want a comfortable stay think twice before booking in JAIN GROUP PINK MOUNTAIN HOTEL.

    Travel Month: Sep 2025

    Room: Signature Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    gaurav s.

    Staff behavior was too bad and even they told me to park my vehicle at a certain place and told me that my car was safe here so I parked my vehicle there and next day in morning local police came and fined my car for parking at no parking zone.

    Travel Month: Aug 2025

    Room: Signature Room

    4.0

    nice

    shashi b.family with 2 kids

    Good location. Very close to mall road. Food was okay. Kind staff. Non veg allowed. And we respect that.

    Travel Month: Jul 2025

    Room: Signature Room

    2.0

    Poor Stay

    shubhopriya b.

    No rooms had views and there was foul smell in the rooms. The amenities promised in the booking were not provided.

    Travel Month: Jul 2025

    Room: Luxury Room

    5.0

    Excellent Stay

    family with 1 kid

    Clean and beautiful ambience. Rooms are specious. Location is also near to mall road. The staffs were very very cooperative and helpful Clean and beautiful ambience. Rooms are specious. Location is also near to mall road. The staffs were very very cooperative and helpful.

    Travel Month: Jul 2025

    Room: Signature Room

    5.0

    Excellent Stay

    koushik m.

    The experience was good. The food and service was awesome. The hotel has lift and view from the top floor was very nice with kanchanjunga if no clouds. Only minus is no view from 2nd floor and no geyser in washrooms, though hot water is provided in specific timings.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Luxury Room|Signature Room

    5.0

    comfort stay

    bidita.couple

    Very Pleasant stay . Clean spacious rooms . at heart of city . Got a rush deal and it was superb. Even staffs were very nice and hotel feel luxuriou Very Pleasant stay . Clean spacious rooms . at heart of city . Got a rush deal and it was superb. Even staffs were very nice and hotel feel luxurious

    Travel Month: Jul 2025

    Room: Luxury Room

    3.0

    Average Stay

    maggie c.

    This day was really good, and the food at the hotel was also nice. However, the tea wasn’t up to the mark—it tasted more like water, even after repeatedly telling them. One issue I noticed was that there was no exhaust fan in the bathroom or the room, which made them a bit stuffy and dark. Apart from that, everything was good. The staff was friendly and helpful, and there was a lovely view from the terrace.

    Travel Month: Jul 2025

    Room: Signature Room

    3.0

    Average Stay

    krishnendu k.family with 1 kid

    Property is good but only veg no proper restaurant Location is exact, facilities are very poor like no generator facility after 12 P.M., Hot water timings 6 A.M. To 10 A.M & 6P.M To 10 P.M.

    Travel Month: Jul 2025

    Room: Luxury Room|Family Room

    5.0

    Excellent Stay

    mithun.

    Service was very good staf members are very polite it was really good 👍

    Travel Month: Jul 2025

    Room: Signature Room

    5.0

    Excellent Stay

    abhijit s.

    The hotel's room is very good and clean. The bathroom is also very clean and has hot water for 24 hours, The restaurant food quantity is very good. Staffs are also very helpful. Distance from mal road is only 400 meters walking distance means you can reach within max 5 mins. As per my experience I can say that this hotel is very good.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Signature Room

    JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING has replied on Fri Jul 04 12:16:14 IST 2025

    Dear Guest , Thank you so much for your detailed and kind review! We're delighted to hear that you found the room and bathroom clean, enjoyed the food portions, and appreciated our helpful staff. It's great to know our location near Mall Road added to your convenience. Your positive experience means a lot to us, and we hope to welcome you back again soon! Warm Regards, Guest Relations Team

    3.0

    overall 6/10

    arun.family with 1 kid

    location 10/10 amenities 5/10 food not tried staff was nice room was clean average room average average

    Travel Month: Jun 2025

    Room: Signature Room|Family Room

    • user photos
    • user photos

    JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING has replied on Wed Jul 16 17:55:06 IST 2025

    Dear Guest , Thank you for taking the time to share your thoughts. We're glad to know you appreciated the spotless rooms, our friendly staff, and especially the perfect location. Your recognition of these highlights truly means a lot to us. We look forward to making your next stay even more enjoyable and memorable. Warm Regards, Guest Relations Team

    5.0

    Excellent Stay

    animesh.couple

    Stay is very comfortable.staf behaviour are so good & friendly. property location is good . property 5th floor view just osm (5/5 review). I am suggest for restaurant food try it....❤️

    Travel Month: Jun 2025

    Room: Luxury Room

    JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING

    Dear Guest , Thank you for sharing your wonderful experience. We're delighted to know that your stay was comfortable and that you appreciated our friendly staff and convenient location. The 5th floor view truly is something special, and we're glad it impressed you. Thanks for recommending our restaurant as well—we look forward to welcoming you back for another great visit. Warm Regards, Guest Relations Team

    3.0

    Average Stay

    madhaba b.

    The hotel was right but the facilities were not of that level. I stayed there for 3 nights and then one night there was no current, current came at 6 o'clock. I complained at their reception but no one responded.

    Travel Month: Jun 2025

    Room: Luxury Room

    JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING

    Dear Guest, Thank you for sharing your feedback. Your concerns have been noted and conveyed to the hotel’s management team. While our property is equipped with power backups to ensure continuity during outages, there may occasionally be internal technical issues or environmental challenges—particularly in hilly regions—where factors like electricity and water supply can become unpredictable and temporarily affect operations. These instances are uncommon but not entirely within our control, and we appreciate your patience and understanding. Your feedback is invaluable in helping us improve our guest communication and service experience. Warm regards, Guest Relations Team

    Areas in Darjeeling

    Reviews of other Darjeeling Hotels

    Show More

    Five Star Properties in Darjeeling

    Mayfair Jungpana

    0 1 2 3 4 0 1 2 3 4

    ₹ 30,500

    Per Night

    In Kurseong

    In Kurseong

    Gandhi Road

    MAYFAIR Hill Resort

    0 1 2 3 4 0 1 2 3 4

    ₹ 12,484

    Per Night

    Mall Road

    Top Searched hotels nearby Darjeeling

    Mayfair Spa Resort & Casino

    0 1 2 3 4 0 1 2 3 4

    ₹ 21,889

    Per Night

    Ranipool

    Kalimpong Khasmahal

    Pankhabari Rd

    Lemon Tree Hotel,Siliguri

    0 1 2 3 0 1 2 3 4

    ₹ 4,599

    Per Night

    Sevoke Road

    Sinclairs Retreat Dooars

    0 1 2 3 0 1 2 3 4

    ₹ 6,075

    Per Night

    Chalsa

    Gangtok

    Gangtok

    Kalimpong Khasmahal

    Similar Star Rating Hotel in Darjeeling

    Chauk Bazaar

    Mall Road

    Hotel White Yak

    0 1 2 0 1 2 3 4

    ₹ 1,779

    Per Night

    Mall Road

    Ejam House

    0 1 2 0 1 2 3 4

    ₹ 3,500

    Per Night

    Chauk Bazaar

    Lamas Bungalow No. 8

    0 1 2 0 1 2 3 4

    ₹ 2,800

    Per Night

    Takdah

    Kings Bridge Suite & Spa

    0 1 2 0 1 2 3 4

    ₹ 3,679

    Per Night

    Hill Cart Road

    Hotel RaphKhang

    0 1 2 0 1 2 3 4

    ₹ 1,699

    Per Night

    Mall Road

    HOTEL GOLDEN POTALA

    0 1 2 0 1 2 3 4

    ₹ 2,500

    Per Night

    Mall Road

    Hotel The Aurora Mall

    0 1 2 0 1 2 3 4

    ₹ 4,400

    Per Night

    Gandhi Road

    Hotel Lunnar (Pure Veg)

    0 1 2 0 1 2 3 4

    ₹ 3,214

    Per Night

    Mall Road