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Mall Road, Darjeeling | 9 minutes walk to Darjeeling Mall Road
261 Ratings, 129 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Muscatel Fairmont is a charming property with a prime location just 3 minutes from Mall Road, making it super convenient for exploring. Guests rave about the friendly and attentive staff, who go the extra mile to make stays pleasant. Many reviewers enjoyed the spacious, clean rooms offering stunning views of the mountains, with some even receiving free upgrades. The food quality has mixed reviews but is generally deemed decent. It's perfect for families and couples seeking a cozy getaway!
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Excellent Stay
It was an amazing stay
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Sep 27 13:01:00 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good Stay
had a pleasant stay at Muscatel Fairmount. The location is excellent, just a short walk from Mall Road, which made exploring Darjeeling very convenient. The staff was polite and helpful, and the rooms were clean and comfortable. The overall experience was enjoyable and I would definitely recommend it to others
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Sep 27 13:01:08 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good Stay
Excellent location in Mall Road,approachable by car,room was upgraded, service is good.Near local taxi stand,market area,very good nearby restaurants. Excellent hotel to stay.
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Wed Sep 10 20:05:06 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
Excellent Stay. Location and aeevices arecreally good. Staffs are friendly and helping. Would recommend to all.
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Fri Sep 05 20:22:59 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
This is the perfect hotel for a romantic getaway in Darjeeling The downtown area on Main Street is a best-kept secret, and the muscatel Fairmont offers everything you need if you feel like you need to vent
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Fri Aug 29 19:45:32 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy I will definitely come back soon.
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Aug 23 17:25:23 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
feedback
It was a comfortable stay. The staff was polite, professional, and always ready to help with a warm attitude.
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Aug 23 17:25:29 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good stay
Stay was good. room was little bit damp. but overall a decent stay. Amenities were average. Wif was slow.
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Aug 23 17:25:48 IST 2025
Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team.
Good friendly staff
Very good place to stay for family and couple. Nice quiet environment and Good mountain view
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Aug 23 17:26:06 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good Stay
Property location is good... Staff Behaviour is good... I haven't tried food but it must be good too.
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Aug 23 17:26:16 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good Stay
We had a fantastic stay at here . The staff was incredibly welcoming and our room was spotless. The location was perfect for exploring the city. We'll definitely be back!
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Aug 23 17:26:24 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
NA
Not good as expected as per branch Value in the market.
Room: Standard Double ( Only 2 Person )
darjeeling stay
Stay is comfortable and staffs are friendly. Room was provided upgrading with a cloud view
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Aug 09 17:45:09 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
Nice stay and the stuff was very professtional... we have booked a standard room but have upgraded to a luxury..
Room: Standard Double ( Only 2 Person )
Excellent Stay
perfect stay ....really appreciate the service... location nearest to mall road...family friendly hotel
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Aug 09 17:45:35 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
pleasant stay.
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Aug 09 17:45:44 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good Stay
Property location is very good. facilities like Wi-Fi,geyser,housekeeping ,Staff hospitality are very good.
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Aug 02 19:32:58 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
pleasant stay.
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Aug 09 17:46:14 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good Service
I was booked standard room but they gave me deluxe room upgrade free of cost. Very very thank you to muscatel. Room are clean and Food are also good. Also the staffs behavior was good.
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Aug 09 17:46:25 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
The hotel is too good
Staff behaviour and the hospitality both are up to the mark. And the view of the room is excellent Staff behaviour and the hospitality both are up to the mark. And the view of the room is excellent.
Room: Standard Double ( Only 2 Person )
Muscatel Fairmount -100 mts from mall road has replied on Sat Aug 02 19:33:10 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
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