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You are booking hotel for more than 30 days

Review Of Hotel Himalayan Retreat0123401234

Chauk Bazaar, Darjeeling | 7 minutes walk to Darjeeling Mall Road

    User Rating & Reviews

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    4.1
    Very Good

    1079 Ratings, 679 Reviews

    excellent
    40%
    very good
    37%
    average
    14%
    poor
    5%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 3
    • 3
    • 4
    • 5
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness4.2
    • Room4.1
    • Food4.0
    • Hospitality4.1
    • Value For Money3.9
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    Reviews Summary

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    This property is a fantastic option for visitors to Darjeeling, boasting neat and spacious rooms with good amenities. The location is prime, just a short walk from Mall Road, making it convenient for sightseeing and shopping. Guests rave about the friendly, helpful staff, particularly a standout named Halim. The food quality receives praise, though some mention slight delays in service. It’s an overall cozy and budget-friendly retreat, perfect for families and couples alike!

    Sort by:

    Positive first
    4.0

    Good Stay

    harish g.

    Breakfast was good, but the spread was a bit limited - not many varieties to choose from. The room was okay, though it felt a bit congested. On the plus side, the location is super convenient, just a stone's throw from Mall Road. Overall, it was a decent stay, but maybe a bit more variety in breakfast would make it stand out."

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Himalayan Luxury Room (NO VIEW and NO BALCONY )

    Hotel Himalayan Retreat has replied on Wed Aug 27 09:17:57 IST 2025

    Dear Guest, Thank you for sharing your feedback with us. We’re glad to know you enjoyed our convenient location and found your overall stay pleasant. We’ve also noted your suggestions regarding the breakfast variety and room space, and our team will certainly work on improving these areas to enhance the guest experience. We truly appreciate your input and hope to welcome you back for an even better stay in the future. Warm regards, BIKASH CHHETRI"

    4.0

    Good Stay

    navin k.couple

    stay was nice, and hospitality is also very good, situated near mall road on a walking distance, must visit stay was nice, and hospitality is also very good, situated near mall road on a walking distance, must visit.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Himalayan Attic Roof Top (Only 2 person)

    Hotel Himalayan Retreat has replied on Wed Aug 27 09:18:55 IST 2025

    Dear Guest, Thank you so much for your kind feedback. We’re delighted to know you enjoyed your stay, appreciated our hospitality, and found our location near Mall Road convenient. Your recommendation means a lot to us, and we look forward to hosting you again soon at Himalayan Retreat. Warm regards, BIKASH CHHETRI"

    5.0

    Nice and comfortable stay in a very hospitable environment

    aisha s.couple

    Very nice stay experience.Very cordial and helpful staff.Overall excellent experience .Location is very good..very near to all the important spots in Darjeeling and easily reachable from the taxi drop point.Food is of very good quality and taste too.Happy to choose this hotel for our stay in Darjeeling

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Himalayan Luxury Room (NO VIEW and NO BALCONY )

    Hotel Himalayan Retreat has replied on Wed Aug 27 09:19:31 IST 2025

    Dear Guest, Thank you for sharing your wonderful feedback. We’re delighted to know you had a pleasant stay, enjoyed our location, food, and especially the hospitality of our team. Your kind words truly encourage us to keep delivering the best experience to our guests. We’re so glad you chose Himalayan Retreat for your Darjeeling stay and look forward to welcoming you again soon. Warm regards, BIKASH CHHETRI "

    5.0

    Lovely Stay with positive vibes ❤️

    dipshikha m.family

    The room was very neat and clean. Also very close to the mall road. Hotel staffs were well managed. They also have inhouse restaurant. During my stay I ordered food from thhere, which was very good and tasty. Therefore, I enjoyed a lot.

    Travel Month: Aug 2025

    Room: Himalayan Comfort Room (NO VIEW - ROOM IN Ground FLOOR)Only 2 Person)

    Hotel Himalayan Retreat has replied on Wed Aug 27 09:19:58 IST 2025

    Dear Guest, Thank you for your valuable feedback. We’re delighted to hear that you enjoyed the cleanliness of our rooms, our convenient location near Mall Road, and the food from our in-house restaurant. It’s also wonderful to know our team’s service made your stay enjoyable. We truly appreciate your kind words and look forward to welcoming you again at Himalayan Retreat. Warm regards, BIKASH CHHETRI "

    5.0

    Excellent Stay

    moumita l.

    The food was tasty. The property is very near to Mall Road. The staff is very helpful.

    Travel Month: Aug 2025

    Room: Himalayan Suite with Balcony

    Hotel Himalayan Retreat has replied on Tue Aug 19 12:01:29 IST 2025

    Dear Guest, Thank you for sharing your valuable feedback. We are glad you enjoyed the food, found our location near Mall Road convenient, and appreciated the service of our team. Your appreciation motivates us to keep improving. We look forward to welcoming you again at Hotel Himalayan Retreat, Darjeeling. Regards Bikash Chhetri

    5.0

    Nice stay. Recommended.

    rohit k.group

    Location is good. Overall service is good. Lift is small and slow built especially for Sr Cirizens. Restaurant service can be improved.

    Travel Month: Jul 2025

    Room: Himalayan Luxury Room (NO VIEW and NO BALCONY )

    Hotel Himalayan Retreat has replied on Mon Jul 07 08:31:03 IST 2025

    Dear Guest, Thank you for sharing your valuable feedback. We’re glad to know you appreciated our location and overall service. We sincerely acknowledge your concern regarding the lift and understand its importance, especially for senior citizens. We are working on solutions to improve convenience and comfort for all our guests. Your comments about the restaurant service have also been noted, and we are taking steps to enhance the dining experience. We hope to welcome you again and offer you an even better stay. Warm regards, BIKASH CHHETRI Hotel Himalayan Retreat, Darjeeling

    5.0

    Reasonable Hotel at Darjeeling.

    atanu b.family with 2 kids

    Welcome given was excellent. Food is also fine. Behaviour of staff is excellent. Hotel location from Mall is very close.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Himalayan Attic Roof Top (Only 2 person)

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    Hotel Himalayan Retreat

    Dear Atanu Sir, Warm Greetings From Hotel Himalayan Retreat Darjeeling !!!! We’re delighted to hear that you enjoyed our warm welcome, food, and hospitality. It’s also great to know our central location near the Mall added to your convenience. Looking forward to welcoming you again soon! 🌸 — Bikash Chhetri

    4.0

    Good Stay

    satyajit s.

    Very good property and near to mall road neat and clean well behaved staff

    Travel Month: Jun 2025

    Room: Himalayan Attic Roof Top (Only 2 person)

    Hotel Himalayan Retreat has replied on Mon Jul 07 08:32:12 IST 2025

    Dear Guest, Thank you so much for your kind words! We’re delighted to know you enjoyed your stay, especially our clean and comfortable property, convenient location near Mall Road, and the hospitality of our team. Your appreciation motivates us to continue delivering great experiences. We look forward to welcoming you back soon! Warm regards, BIKASH CHHETRI Hotel Himalayan Retreat, Darjeeling

    5.0

    Excellent

    jagdeep s.family with 1 kid

    This hotel felt like a natural home away from home. I was so impressed with the level of comfort and attention to detail. My stay was perfect.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Himalayan Attic Roof Top (Only 2 person)

    Hotel Himalayan Retreat has replied on Mon Jul 07 08:32:46 IST 2025

    Dear Guest, Thank you for such a wonderful review! We're truly humbled to know that your stay felt like a home away from home. It brings us great joy to hear that you appreciated the comfort and attention to detail we strive to provide. Your satisfaction means the world to us, and we can’t wait to welcome you back to Hotel Himalayan Retreat, Darjeeling, for another perfect stay. Warm regards, BIKASH CHHETRI Hotel Himalayan Retreat

    4.0

    Good experience

    raju k.couple

    stay was Good ,Room was clean , property located in Mall road area, taste and quality of breakfast and dinner provided by the hotel was Good

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Himalayan Comfort Room (NO VIEW - ROOM IN Ground FLOOR)Only 2 Person)

    Hotel Himalayan Retreat has replied on Wed Jun 18 12:29:47 IST 2025

    Greetings from Hotel Himalayan Retreat, Darjeeling. We would like to take this opportunity to thank you for taking the time to write to us. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates at Hotel Himalayan Retreat ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to Hotel Himalayan Retreat soon. With best regards, Bikash Chhetri General Manager

    3.0

    Average Stay

    alok k.family with 1 kid

    No parking area Room was not prepared at the time of our check in.We waited for half an hour till room was prepared/cleaned for us. Food was good. At the time of check in,they didn't demand our photo I card!!

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Himalayan Suite with Balcony

    Hotel Himalayan Retreat

    Dear Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused at the time of check-in and for the delay in room readiness. This is not the standard we aim to deliver, and we are addressing the matter with our housekeeping team to ensure it doesn’t happen again. While we currently do not have a dedicated parking space due to our central location, we understand how important this is and are actively exploring solutions. We're glad to hear you enjoyed the food and appreciate your feedback regarding ID verification — we take guest security seriously, and we will ensure our front desk strictly follows all protocols going forward. We value your input and hope to serve you better on your next visit. Warm regards, BIKASH CHHETRI Hotel Himalayan Retreat, Darjeeling

    4.0

    Good Stay

    jitesh a.family

    property is in heart of city breakfast is below average services for lunch and dinner is pretty slow and unsatisfactory lift is there for higher floors which help in avoiding stairs

    Travel Month: May 2025

    Room: Himalayan Attic Roof Top (Only 2 person)

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    Hotel Himalayan Retreat has replied on Wed Jun 18 12:29:43 IST 2025

    Greetings from Hotel Himalayan Retreat, Darjeeling. We would like to take this opportunity to thank you for taking the time to write to us. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates at Hotel Himalayan Retreat ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to Hotel Himalayan Retreat soon. With best regards, Bikash Chhetri General Manager

    5.0

    Best hotel

    rajnish k.family

    very good the hotel was clean and there was well maintained rooms and keeper were very punctual 🥰🥰🥰🥰🥰

    Travel Month: Mar 2025

    Room: Himalayan Luxury Room (NO VIEW and NO BALCONY )

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    Hotel Himalayan Retreat has replied on Thu May 01 11:35:20 IST 2025

    Greetings from Hotel Himalayan Retreat, Darjeeling. We would like to take this opportunity to thank you for taking the time to write to us. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates at Hotel Himalayan Retreat ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to Hotel Himalayan Retreat soon. With best regards, Bikash Chhetri General Manager Hotel Himalayan Retrea

    4.0

    Good Stay

    The hotel is very close to the mall road. The staff are very helpful and friendly. The rooms are clean and comfortable.

    Travel Month: Mar 2025

    Room: Himalayan Attic Roof Top (Only 2 person)

    Hotel Himalayan Retreat has replied on Thu May 01 11:35:14 IST 2025

    Greetings from Hotel Himalayan Retreat, Darjeeling. We would like to take this opportunity to thank you for taking the time to write to us. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates at Hotel Himalayan Retreat ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to Hotel Himalayan Retreat soon. With best regards, Bikash Chhetri General Manager Hotel Himalayan Retrea

    5.0

    best

    rajesh k.family with 1 kid

    everything was good and also everything id best and only food service is slow and maintaining all best

    Travel Month: Mar 2025

    Room: Himalayan Attic Roof Top (Only 2 person)|Himalayan Comfort Room (NO VIEW - ROOM IN Ground FLOOR)Only 2 Person)

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    Hotel Himalayan Retreat has replied on Wed Apr 02 09:26:36 IST 2025

    Greetings from Hotel Himalayan Retreat, Darjeeling. We would like to take this opportunity to thank you for taking the time to write to us. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates at Hotel Himalayan Retreat ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to Hotel Himalayan Retreat soon. With best regards, Bikash Chhetri General Manager Hotel Himalayan Retreat

    5.0

    Excellent Stay

    anindya c.family

    Rooms are good, and hotel staffs are also very courteous and active. The location of hotel is also very good near Bhanubhaban (Mall is just 5 min walk) and most importantly it is accessible by car.

    Travel Month: Mar 2025

    Room: Himalayan Comfort Room (NO VIEW - ROOM IN Ground FLOOR)Only 2 Person)|Himalayan Luxury Room (NO VIEW and NO BALCONY )

    Hotel Himalayan Retreat has replied on Wed Apr 02 09:26:40 IST 2025

    Greetings from Hotel Himalayan Retreat, Darjeeling. We would like to take this opportunity to thank you for taking the time to write to us. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates at Hotel Himalayan Retreat ! It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to Hotel Himalayan Retreat soon. With best regards, Bikash Chhetri General Manager Hotel Himalayan Retreat

    2.0

    Poor Stay

    d b.family with 2 kids

    VERY BAD EXPERIENCE, GEYSER NOT WORKING IN SUITE ROOM, ROOMS NOT CLEANING PROPERLY, FOOD QUALITY WAS VERY POOR , OVERALL VERY BAD

    Travel Month: Mar 2025

    Room: Himalayan Suite with Balcony|Himalayan Luxury Room (NO VIEW and NO BALCONY )

    Hotel Himalayan Retreat has replied on Wed Apr 02 09:25:55 IST 2025

    Dear Valued Guest, Thank you for staying with us at the Hotel Himalayan Retreat- Darjeeling and for taking the time to share your feedback. At the onset, I would like to take this opportunity to apologize as your stay was not satisfied and we were unable to deliver an experience as per your expectations. At your convenience, Your insights would help us to improve and initiate corrective measures immediately. I sincerely hope you will give us another opportunity to serve you to ensure a pleasant experience. Look forward to hearing from you. Sincerely, Bikash Chhetri Hotel Himalayan Retreat General Manager | Darjeeling

    2.0

    Poor Stay!

    amili d.family

    Found the hotel on MMT. Extremely poor stay. Hotel is in a poor condition and the rooms need desperate repairs. We stayed in attic rooms and the wood was completely damp. Flush in the toilet was not working. They said they would get it fixed but that did not happen. We literally had to fill the bucket with water to flush after using the toilet. Rooms service by Mohammad was very good otherwise the rest of the staff including the general manager Mr Bikash Chhetri was extremely rude. The last nail in the coffin was then he said the card machine doesn't work and the Internet not being serviceable was not his concern. This was the first and last time we have stayed at this hotel. We recommend please don't go and waste your money.

    Travel Month: Mar 2025 (4-Night Stay)

    Room: Himalayan Attic Roof Top (Only 2 person)

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    Hotel Himalayan Retreat has replied on Wed Mar 19 13:23:17 IST 2025

    Dear Valued Guest, Thank you for staying with us at the Hotel Himalayan Retreat- Darjeeling and for taking the time to share your feedback. At the onset, I would like to take this opportunity to apolo

    4.0

    AWESOME

    dr a.couple

    I loved the stay the at the property , but it can be better in many ways like View from the window etc

    Travel Month: Mar 2025

    Room: Himalayan Suite with Balcony

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    Hotel Himalayan Retreat has replied on Wed Mar 19 13:31:21 IST 2025

    Dear Sir, We are pleased to read your review and so happy that you had an enjoyable stay and that our service and facilities exceeded your expectations. With best regards, Bikash Chhetri GM

    5.0

    Excellent sta

    stephen g.couple

    Excellent stay attic room was awesome with the city view, staff was excellent specially I would like to thank Halim who was the staff at the hotel he made me feel like it was a second home for me.

    Travel Month: Feb 2025

    Room: Himalayan Attic Roof Top (Only 2 person)

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    Hotel Himalayan Retreat has replied on Wed Mar 19 13:33:42 IST 2025

    It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure. With best regards, Bikash Chhetri General Manager.

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