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You are booking hotel for more than 30 days

Review Of Hotel Himalayan Queen0123401234

West Point, Darjeeling | 3.3 km drive to Mall Road

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    3.5
    Very Good

    147 Ratings, 79 Reviews

    excellent
    36%
    very good
    21%
    average
    16%
    poor
    10%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 5
    • 5
    • 5
    • 5
    • 2
    • 5
    • 5
    • 3

    Rating Categories

    • Location3.8
    • Cleanliness3.7
    • Room4.2
    • Food4.0
    • Hospitality3.8
    • Value For Money3.7
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property boasts stunning views of Kanchenjunga right from your room and balcony, making it a visual treat. Guests appreciate the friendly and supportive staff, who often go the extra mile. The location, though a bit far from the main market, is tranquil and accessible via cheap shared taxis. The food is generally well-received, with some praising its homely taste. However, cleanliness and maintenance issues have been noted, along with complaints about the distance from the mall.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    himadri r.

    I will need my full refund. I will need my full refund

    Travel Month: Jan 2025

    Room: Executive room 3rd Floor(Only 2Adult)

    Hotel Himalayan Queen has replied on Tue Jan 14 14:07:41 IST 2025

    I understand the reason why you have given us 1 star even thought you didn't stay with us. I think you wanted to give us minus 1 but there is no option in the rating. I am really sorry but we have to maintain a age limit of the guest staying in the hotel.

    5.0

    Excellent Stay

    paromita d.

    I already did shared it in mmt

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe Room (Kanchenjunga View 1st Floor)(Only For 2 Adult)

    Hotel Himalayan Queen has replied on Tue Jan 14 14:10:26 IST 2025

    Thank you very much for your encouraging review and your precious time. Hope you would stay with us in the near future and thank you once again from all of us.

    5.0

    Excellent Stay

    paromita d.couple

    The hotel view is top notch ☺️☺️... along with the kanchenjunga direct view.... The staff behaviour is too good , I cnt even expected how polite they are❤️❤️

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe Room (Kanchenjunga View 1st Floor)(Only For 2 Adult)

    • user photos
    • user photos
    5.0

    Excellent Stay

    jyotirmoy n.family

    Location is very good, kanchanjangha and marvelous city view can get from balcony and from windows, food is very delicious. Services are excellent. Cleanliness really excellent.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe Room (Kanchenjunga View 1st Floor)(Only For 2 Adult)

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    Hotel Himalayan Queen has replied on Mon Jul 22 16:38:00 IST 2024

    THANK YOU FOR SUCH A GENROUS COMMENT AND REVIEW

    4.0

    Good Stay

    pankaj k.family

    Room & wash room was clean. Bed is also comfortable to sleep. Food quality also very nice. Staff was also very good & well behaviour.

    Travel Month: May 2024

    Room: Deluxe Room (Kanchenjunga View 1st Floor)(Only For 2 Adult)

    Hotel Himalayan Queen has replied on Mon Jul 22 16:39:26 IST 2024

    thank you for such a good review and ratings

    1.0

    Bad visit place, irresponsible behavior, never suggest anyone to stay.

    ashok k.family

    The behavior of staff is very rude. I never suggest anyone to stay in such a horrible place. Dirtyness, quality of food and staff behavior is so irresponsible that we are from out of this space.

    Travel Month: May 2024

    Room: Executive room (Kangchenjunga View 2nd floor)(Only 2 Adult)

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    Hotel Himalayan Queen has replied on Mon Jul 22 16:46:13 IST 2024

    so sorry for your inconvenience,

    5.0

    Excellent Stay

    vivek s.family

    Hotel himalayan queen is an excellent place to stay in darjeeling. It offers beautiful view of snow capped kanchenjunga peak. The famous toy train also travels just in front of hotel offering close up view. Restaurant is great and staff is very friendly and supportive. All of them make you feel at home and help you whenever possible. Undoubtedly one of the best hotels in darjeeling.

    Travel Month: May 2024

    Room: Deluxe Room (Kanchenjunga View 1st Floor)(Only For 2 Adult)

    Hotel Himalayan Queen has replied on Mon Jul 22 16:48:28 IST 2024

    THANK YOU FOR SUCH A WONDERFUL REPLY AND RATINGS THESE ARE THE SOME WORDS WHICH HELPS US TO BE BETTER IN NEAR FUTURE

    3.0

    Room, staff & foo

    kunal s.family

    Room & washroom was clean, bed is not comfortable to sleep, staff was very friendly, food quality also good, view from hotel is awesome

    Travel Month: May 2024 (3-Night Stay)

    Room: Deluxe Room (Kanchenjunga View 1st Floor)(Only For 2 Adult)

    • user photos
    • user photos
    • user photos

    Hotel Himalayan Queen has replied on Mon Jul 22 16:51:10 IST 2024

    THANK YOU FOR YOUR REVIEW AND RATING ,WE ARE IMPROVING DAY BY DAY AND TRYING TO DO BETTER THAN BEFORE,TO MAKE YOU VACTION WONDER FUL THANK YOU

    3.0

    Average Stay

    saikat r.loyalty-iconfamily

    View of kanchanjangha is very good but distance from mall is too much. They gave wrong information about distance from mall. Food is average. Stuffs are good.

    Travel Month: Dec 2023

    Room: Executive room 3rd Floor(Only 2Adult)

    • user photos
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    Hotel Himalayan Queen has replied on Fri Mar 22 14:08:29 IST 2024

    THANK YOU FOR YOUR REVIEW

    2.0

    Availed room couldn't not experience any no value for money

    shyamalendu d.couple

    In the picture section of the app it looks nice, in reality the room was filled with seepage, hotel was much farther from main market, which creates difficulty for commutation, as per it's room fare it doesn't worth it.

    Travel Month: Jun 2023

    Room: Executive room 3rd Floor(Only 2Adult)

    Hotel Himalayan Queen has replied on Fri Mar 22 14:11:06 IST 2024

    THNK YOU FOR YOUR REVIEW WE ARE TRYING TO IMPROVE DAY BY DAY

    1.0

    Bad hotel and horrible experience

    abhinav k.family

    It's really a bad choice of hotel and there's is nothing like hotel, poorly maintained, uncleaned room, rude staff, no services, no parking, no foods, it's not at all recommend for family.

    Travel Month: Jun 2023

    Room: Deluxe Room (Kanchenjunga View 1st Floor)(Only For 2 Adult)

    Hotel Himalayan Queen has replied on Fri Mar 22 14:13:22 IST 2024

    THANKS FOR YOUR REVIEW FOR THE ROOM WE ARE MAKING CHANGES ,BUT FOR PARKING WE CANT DO ANY THING COZ THERE IS NO PARKING SPACE

    1.0

    Whatever details are given regarding hi-tel himalayan wueen, darjeeling is all wrong. None of the facility as described

    satish m.family

    Your criteria in selecting this hotel is totally wrong. Your have shown 3star category of this hotel, whereas this has no star value. Charges of this hotel is much more than actual 3 star catagory hotels. I have already raised my complaint on this. I spent only one night

    Travel Month: Jun 2023 (6-Night Stay)

    Room: Executive room (Kangchenjunga View 2nd floor)(Only 2 Adult)

    Hotel Himalayan Queen has replied on Fri Mar 22 14:14:59 IST 2024

    THANK YOU FOR YOUR REVIEW WE ARE MAKING CHANGES AND IMPROVING DAY BY DAY

    1.0

    Terrible Stay

    baban s.family

    I think biggest mistake to book this hotel because interior was very shabby and dirty. There is no staff to receive us even if no welcome kit was given. Breakfast and dinner was not served on time every-time they have wasted our precious time. It was completely disgusting.

    Travel Month: Jun 2023

    Room: Deluxe Room (Kanchenjunga View 1st Floor)(Only For 2 Adult)

    Hotel Himalayan Queen has replied on Fri Mar 22 14:19:23 IST 2024

    SORRY FOR YOUR INCONVINENCE AS WE ARE TRYING TO IMPROVE SLOWLY

    5.0

    Nice experience

    dipti g.family

    The food and hospitality was excellent. We really enjoyed our stay. It was a wonderful experience.

    Travel Month: Jun 2023 (4-Night Stay)

    Room: Deluxe Room (Kanchenjunga View 1st Floor)

    Hotel Himalayan Queen has replied on Fri Mar 22 14:21:02 IST 2024

    THANK YOU VERY MUCH FOR YOUR REVIEW AND RATINGS THIS ARE THE THINGS THAT MAKE US TO DO OUR BEST

    5.0

    The hotel is very nice and the service is excellent

    raj k.couple

    Overall the hotel is very nice and the location is awesome. Food and service is very good. The staff behavior is excellent.

    Travel Month: Jun 2023

    Room: Deluxe Room (Kanchenjunga View 1st Floor)(Only For 2 Adult)

    Hotel Himalayan Queen has replied on Fri Mar 22 14:22:09 IST 2024

    THANK YOU VERY MUCH FOR YOUR REVIEW AND RATINGS THIS ARE THE THINGS THAT MAKE US TO DO OUR BEST

    4.0

    Nice stay, friendly staff

    himanshu d.family

    Property is a little far away from the main market appx 2. 5 kms but is peaceful and also with great view of kanchenjunga if weather permits. Staff is friendly and helpful. You can get shared cabs also for main market of darjeeling at very affordable price. Toy train crosses right in front of the hotel. Family stays will be great here. Room and washroom was also of good size which was maitained and clean. Overall experience was great.

    Travel Month: May 2023

    Room: Deluxe Room (Kanchenjunga View 1st Floor)

    Hotel Himalayan Queen has replied on Sun Apr 07 12:42:10 IST 2024

    thank you for such a warm ratings and review

    3.0

    Ok, ok

    george.family

    Room was good. Nice view, toy train view from balcony also good. The dining area is not that perfect,

    Travel Month: May 2023

    Room: Executive room 3rd Floor(Only 2Adult)

    Hotel Himalayan Queen has replied on Sun Apr 07 12:45:34 IST 2024

    THANK YOU FOR YOUR REVIEW AND RATINGS , WE ARE IMPROVING DAY BY DAY ,

    5.0

    Very polite and helpful nature of the staff

    paramita m.family

    The room was cozy and the view was perfect. Staff's behavior was really good. Food was amazing.

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Deluxe Room (Kanchenjunga View 1st Floor)

    Hotel Himalayan Queen has replied on Sun Apr 07 12:47:41 IST 2024

    THANK YOU FOR SUCH WONDERFUL REVIEW AND RATINGS ,THESE ARE THE THINGS ,WHICH MAKE US BETTER DAY BY DAY

    3.0

    My experience

    goutam b.family

    The room is good and comfortable but you don't expect other services. Room rent is also very high according to the facilities.

    Travel Month: Apr 2023

    Room: Deluxe Room (Kanchenjunga View 1st Floor)

    Hotel Himalayan Queen has replied on Sun Apr 07 12:49:56 IST 2024

    THANK YOU FOR YOUR REVIEW , WE ARE TRYING TO IMPROVE ,AND MAKE SERVICES BETTER,

    1.0

    Terrible Stay

    raja m.

    1

    Travel Month: Apr 2023

    Room: Deluxe Room (Kanchenjunga View 1st Floor)

    Hotel Himalayan Queen has replied on Sun Apr 07 12:50:41 IST 2024

    THANK YOU FOR YOUR RATINGS

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