Disappointing Stay at Orion Retreat Jungle Hut:
I recently had the opportunity to stay at the Orion Retreat Jungle Hut near Darjeeling on 30.12.2024 for 3 nights but unfortunately, my experience was marred by subpar service and amenities.
The behavior of the particular senior most service boy was unprofessional and inattentive. Despite repeated requests, our needs were not met promptly, and we were left feeling frustrated.
The room service was abysmal. Orders were delayed, and the quality of food was not up to par. It seemed like the staff was not equipped to handle the demands of the guests.
To make matters worse, many of the most essential amenities like Geyser etc. were not working. The lack of attention to detail and maintenance was apparent throughout the property.
Given the beautiful location and potential of the retreat, it's disappointing to see such poor management and service. Until these issues are addressed, I would not recommend Orion Retreat Jungle Hut to fellow travelers.
Would I return? Unlikely, unless significant improvements are made.