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Gandhi Road, Darjeeling | 2.7 km drive to Padmaja Naidu Himalayan Zoological Park
521 Ratings, 239 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Muscatel Bhumsang boasts a fantastic location just a short stroll from Mall Road, making it super convenient for exploring Darjeeling. Guests have praised the warm hospitality and helpful staff, often receiving complimentary room upgrades. Cleanliness and basic amenities like hot water and bed warmers have been noted positively. While some reviews mentioned limited food options and service speed could improve, overall, visitors enjoyed their stay, appreciating the cozy ambiance and proximity to local attractions.
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Best budget hotel near Mall Road
Location is very good very close to Mall road, Staff members were very polite and I was lucky I got auto upgraded to their best view room, We had food also from hotel and it was great price can be little higher for some people but it was not that high
Room: Standard Room
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Sat Sep 27 13:02:09 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
thankful
pleasant stay...thank you for the upgrade...all basic necessities available..will surely book a stay in future too
Room: Standard Room Single
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Fri Sep 05 20:15:29 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
excellent stay !!
good location ! near to mall road !! overall nice stay ! staff are good and well behaved !! food is good !!!
Room: Standard Room
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Fri Sep 05 20:15:35 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
wonderful
The room was amazing and it is the same the way it is shown on the pictures. Staff is very cooperative and services and food was amazing.
Room: Standard Room
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Fri Sep 05 20:15:41 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good Stay
First day stay at super deluxe was not so good. Tv remote was not working properly,basin water tap was not working. After this we take deluxe room and that was ok. Room was clean and everything was working fine.
Room: Super Deluxe Room with Balcony
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Fri Aug 29 19:42:33 IST 2025
Dear Guest, Thank you for your feedback. We regret any inconvenience caused to you during your stay with us. As part of our process, we will look into the details and take all corrective actions necessary to enable an improved experience. Thanking you, Muscatel Team.
MUSCAYEL
Nice hotel I enjoyed so much .. service is so good.. location is nice... food quality is nice... Rooms Are Clean
Room: Standard Room Single
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Fri Aug 29 19:42:54 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
pleasent stay !
good stay ! staff behaviour was cool, and well behaved!! near to mall road !! food is also good !!!!
Room: Standard Room
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Sat Aug 23 17:12:47 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Holiday
nice stay...amazing view ...nice location proximity to mall road hygiene issues was there ,proper ammentities were not given nice stay...amazing view ...nice location proximity to mall road hygiene issues was there ,proper ammentities were not given.
Room: Standard Room
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Sat Aug 23 17:12:57 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Very poor rooms…. Not as per expectations ………………………. Kindly don’t go
Bathroom door was not repaired…. I was not able to lock………………………………………………….. not as per expectations
Room: Standard Room
Excellent Stay
Excellent service, good rooms, awesome management & USP was food. Whoever’s the chef, its awesome . Elica Rai, she the receptionist was a great help .... want to visit again...
Room: Standard Room
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Sat Aug 23 17:13:16 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
Great experience... staff behavior was very nice... specifically I will mention Buddha, the front office staff was nice and humble. great location, satisfied with cleanliness and hospitality. .. Great experience... staff behavior was very nice... specifically I will mention Buddha, the front office staff was nice and humble. great location, satisfied with cleanliness and hospitality. ..
Room: Standard Room
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Sat Aug 23 17:13:41 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
The room was amazing and it is the same the way it is shown on the pictures. Staff is very cooperative and services and food was amazing.
Room: Super Deluxe Room with Balcony
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Sat Aug 23 17:13:49 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good Stay
it was a pleasant experience staff was really cooperative and helpful From reception desk to bell boy were understanding it was a pleasant experience staff was really cooperative and helpful From reception desk to bell boy were understanding
Room: Standard Room
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Sat Aug 09 17:44:10 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Poor Stay
Facilities
Room: Standard Room
Clean and Hygienic
good rooms and clean too, the front office staff was nice, no disturbing and reliable, our requests were handled properl good rooms and clean too, the front office staff was nice, no disturbing and reliable, our requests were handled properly
Room: Standard Room
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Sat Aug 02 19:26:45 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Perfect Experience
Fantastic and friendly staff. perfect rooms according to price. Just perfect experience. Best room service and behaviour of the staff
Room: Family room
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Sat Aug 09 17:44:26 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
close to mall road
Well, first of all location is pretty close to mall road and cleanliness of the rooms are also good....
Room: Standard Room
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Sat Aug 02 19:26:51 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
happy
room was very nice staff was good Abhinash aniket help me for the tour love it room was very nice staff was good Abhinash aniket help me for the tour love it
Room: Standard Room
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Sat Aug 02 19:27:03 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
good room. clean room. location on road . room charges also reasonable. food quality was also good good room. clean room. location on road . room charges also reasonable. food quality was also good.
Room: Deluxe Room
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Sat Aug 02 19:27:30 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good Stay
Excellent stay! Clean rooms, friendly staff, great location near the beach. Highly recommend for a relaxing getaway. 🌟
Room: Deluxe Room
Muscatel Bhumsang - 200 Mts from Mall Road has replied on Sat Aug 02 19:27:43 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
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