Review Of Mount Villa

Mount Villa has replied on Sat Oct 19 16:52:16 IST 2024

Dear Guest, Thank you for taking the time to share your feedback. We regret to hear that your experience was not up to your expectations. Please know that we are actively working on our rate structure to ensure greater transparency and value for our guests. We always strive to provide the best service and experience in line with our pricing standards, and we are sorry if this did not meet your expectations during your stay. Your feedback is invaluable to us, and we are committed to making improvements based on your comments.

Mount Villa has replied on Sat Oct 19 16:49:17 IST 2024

Dear Guest, Thank you for sharing your feedback. We sincerely apologize that your experience did not meet expectations. We take all guest concerns seriously, and we will investigate the issues you mentioned regarding the room allocation, breakfast quality, and room service policy to ensure these matters are addressed promptly. Regarding the room heater and power fluctuations, we understand how important comfort is during your stay and regret any inconvenience caused. We are actively working to improve these areas for our future guests. Your feedback is valuable to us, and we appreciate your understanding as we strive to provide a better experience for all.