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Review Of Hotel Mandala0123401234

Chauk Bazaar, Darjeeling | 8 minutes walk to Darjeeling Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    3.1
    Good

    20 Ratings, 11 Reviews

    excellent
    30%
    very good
    20%
    average
    10%
    poor
    10%
    bad
    30%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 3
    • 1
    • 1
    • 5
    • 1
    • 5
    • 3
    • 4

    Rating Categories

    • Location2.6
    • Cleanliness2.6
    • Value For Money2.6
    • Child Friendliness2.0
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    Review Summary

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    The property has a mixed bag of reviews. While some guests appreciate the food and excellent service, others highlight issues like bad smells, unclean rooms, and poor staff responsiveness. The location is noted as nice, but cleanliness and food quality are major concerns for many. Amenities are often described as lacking, leading to disappointing stays for several visitors. Overall, experiences vary widely.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    santosh k.family with 2 kids

    not good at all,bad smelling food ,no change of bedsheets,no cleaning at all for 3 days of stay ,no

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Double Bed Standard Room

    4.0

    Experience of staying at hotel mandala

    sanjay k.family with 2 kids

    nice to staying in hotel mandala Darjeeling ..... Every thing is nice regarding food and staying and also amenities

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Double Bed Standard Room

    1.0

    very poor service

    rajibul.family with 1 kid

    very poor service, room quality is not good, small room no amenities , not responding customer request after so many reminders

    Travel Month: Oct 2025

    Room: Double Bed Standard Room

    • user photos
    1.0

    Terrible Stay

    pranjal n.family with 2 kids

    Worst staff worst bathroom and worst service. I had a very bad experience of staying in the hotel. Can't recommend anybody.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Triple Bed Luxury View Room

    1.0

    Too much horrible hotel

    trikalanand s.family with 3 kids

    Too much poor service and hotel staff very bad room was very bad and quality was too much horrible I never suggest any person to saty in hotel no water supply no tv connection was working breakfast too much poor also food was very bad

    Travel Month: Jun 2025 (5-Night Stay)

    Room: Triple Bed Luxury View Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    akash k.family with 1 kid

    Hotel situated at very nice place and the staff and environment of the hotel was excellent. Food was tasty and good. Excellent service by the Staff.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Double Bed Standard Room

    5.0

    Excellent Stay

    pandu s.family with 1 kid

    Nice hotel.. food is good and good service.. and great experience.. breakfast and dinner is good and taste

    Travel Month: Apr 2025

    Room: Double Bed Standard Room

    • user photos
    • user photos
    • user photos
    1.0

    horrible stay

    ujjal d.family with 2 kids

    location is near to Mall road however the location was Damm dirty especially in front of the hotel. food was terribly bad in taste, we couldn't eat a single thing that order they cooking staff know nothing about cooking. I never had such horrible taste food ever in my life. Out of our 2 nights stay, one day we missed many sight scene as we couldn't start on time as there were no water in the hotel, my wife had to stuck in the bathroom for more than 40 minutes as she couldn't cane out of the bathroom in that situation. the staffs are careless, manager was sleeping even after I raise the concern multiple times. There are no amenities at all, instead the rooms are small, dirty, bathroom was horrible and Damm dirty, will share some pictures as well. I paid per night for this room, however this doesn't deserve even 500 per night. I don't know how this property was rated as 3 start in MMT. I feel like reporting against MMT first for mis guiding me.

    Travel Month: Apr 2025

    Room: Double Bed Luxury Road View|Double Bed Standard Room

    2.0

    Disappointed

    banesha m.group

    Well, we had clearly booked a room for 3 which indicated a double bed room in the app but when we went there, the room that they provided us was best suited for 2. The bed was small and the room was not spacious.

    Travel Month: Mar 2025

    Room: Double Bed Standard Room

    5.0

    Excellent Stay

    aditi s.couple

    My husband and I were on our romantic getaway to Darjeeling and stayed at Hotel Mandala. We had a fantastic experience with luxurious amenities, impeccable services, and excellent room views.

    Travel Month: Feb 2025

    Room: Double Bed Standard Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    ankit s.group

    After conducting research, I selected Hotel Mandala. I was highly impressed with its clean and comfortable rooms and additional facilities. I highly recommend it!

    Travel Month: Feb 2025

    Room: Double Bed Luxury Road View

    • user photos
    • user photos
    • user photos

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