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Chauk Bazaar, Darjeeling | 5 minutes walk to Darjeeling Mall Road
41 Ratings, 19 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests truly appreciate the property for its helpful staff and clean rooms. It's just a short walk from Mall Road, making it a convenient spot for exploring. The ambiance is cozy and welcoming, with delicious food adding to the experience. While some have mentioned the location being a bit tricky to access, the overall service and hospitality shine through.
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Excellent Stay
The property staff were very helpful. The property is very close to the darjeeling mall..around 5 min walk. Overall reaction.. satisfied.
Room: Premium Room
Sher Bengal has replied on Sun Sep 14 10:03:12 IST 2025
Dear Palash, Thank you for the wonderful feedback! We're glad to hear that you had an excellent stay and found our staff helpful. It's great that the location near the Darjeeling mall added to your experience. We hope to welcome you back in the future! GM- Sher Bengal Hotels
Room is short
The room is very short, and I am talking about 2 person. food is not upto the mark for the price. 1 boiled egg is 10 The room is very short, and I am talking about 2 person. food is not upto the mark for the price. 1 boiled egg is 100
Room: Premium Room
Sher Bengal has replied on Tue Jul 29 15:35:37 IST 2025
Dear Sujoy, Thank you for sharing your feedback. We genuinely appreciate your thoughts on the room size and the food pricing. Your insights are valuable, and we will use them to improve the experience for our guests. We hope to have the opportunity to serve you better in the future. GM- Sher Bengal Hotels
Good stay
Good stay. The staff was polite and helpful.Although location is little bit far from mall. There is a steep slope which you need to climb to reach the hotel Good stay. The staff was polite and helpful.Although location is little bit far from mall. There is a steep slope which you need to climb to reach the hotel.
Room: Premium Room
Sher Bengal has replied on Sun Jul 20 20:21:44 IST 2025
Dear Priyajoy, Thank you for your positive feedback! It’s wonderful to hear that you had a good stay and found the staff polite and helpful. We appreciate your input about the location and slope; it helps us understand our guests' experiences better. We hope to welcome you back soon! GM- Sher Bengal Hotels
Good Stay
HOTEL IS GOOD also the staff is good . Just 3 min walking distance from mall road . Rooms are same as shown in the picture go for it
Room: Premium Room
Sher Bengal has replied on Mon Jul 21 15:21:51 IST 2025
Dear Parmod, Thank you for your lovely review! It's great to hear that you enjoyed your stay and found our staff helpful. We appreciate your feedback and hope to welcome you back soon! GM- Sher Bengal Hotels
Excellent Stay
This stay has a great experience for me. Everything was so clean and perfect. And service was really commendable. 10/10 from me. Would definitely recommend to anyone.
Room: Premium Room
Sher Bengal has replied on Wed Jul 02 02:59:50 IST 2025
Dear Aditya, Thank you for your wonderful feedback! It’s great to hear that you had such a clean and enjoyable stay, and that our service met your expectations. Your recommendation means a lot to us, and we hope to welcome you back soon! GM- Sher Bengal Hotels
Good Stay
Location is not good because cab is not reachable at hotel,breakfast menu is boring
Room: Royal Room
Sher Bengal has replied on Mon Jul 14 19:34:55 IST 2025
Dear Subendu, Thank you for sharing your thoughts. It's great to hear you had a good stay, but we understand your concerns about the location and breakfast menu. We appreciate your feedback, as it helps us improve the experience for our guests. Your comments will be taken into consideration for future improvements. GM- Sher Bengal Hotels
Excellent Stay
Rooms were clean, Toilet clean, Excellent room service, staff was very helpful, Food was also very good. The location is a bit hard to access for first timer....but the staff was helpfull enough to bring us with luggage from main road.
Room: Premium Room
Sher Bengal has replied on Tue Jun 24 03:03:43 IST 2025
Dear Debasmita, Thank you for sharing your positive experience! It's wonderful to hear that you enjoyed a clean room, excellent service, and good food. We're glad our staff could assist you with your luggage and make your stay more comfortable. We appreciate your feedback on the location and will continue to support our guests in finding their way. We hope to welcome you back soon! GM- Sher Bengal Hotels
Sher Bengal revie
Location wise very convenient from Mall road and other tourist spots. Amenities and services are top notch for me as a first time visitor in their property. Earlier i was skeptical but later i realised my selection was apt. Being a pet friendly hotel in tourist place is a boon and on top of that the hotel staff hospitality made it icing on the cake. Hope to visit again and recommend it to my acquaintances.
Room: Royal Room
Sher Bengal has replied on Mon Jun 23 03:39:31 IST 2025
Dear Abhishek, Thank you for sharing your wonderful experience at our property. It’s great to hear that you found our location convenient and our amenities to be top-notch. We’re especially glad that our pet-friendly policy and the hospitality of our staff made your stay memorable. We appreciate your recommendation and look forward to welcoming you back in the future! GM- Sher Bengal Hotels
Very good hotel
Hotel was cozy, room was comfortable and staff was very courteous. Food was very delicious. I loved my stay at Sher Bengal. The only con of thos hotel is it cannot be reached by car. You have to travel on foot for 1 min to reach hotel.
Room: Premium Room
Sher Bengal has replied on Wed Jun 18 03:27:27 IST 2025
Dear Himanshu, Thank you for your wonderful feedback! It's great to hear that you found the hotel cozy and comfortable, and that our staff made a positive impression on you. We're glad you enjoyed the food as well. We appreciate your note about the access, and your insights will be valuable for future guests. We hope to welcome you back soon! GM- Sher Bengal Hotels
Average sta
Hotel is good, but the location is very poor and very tough slope to walk with if you have elderly with you. Located near the mall around 500mtrs but very stiff road to climb, and cars don't have services normally to hotel door directly. So before booking think twice. Rest service and ambiance and stuff behavior is very good.
Room: Premium Room
Sher Bengal has replied on Wed Jun 11 17:54:00 IST 2025
Thank you for sharing your experience with us. We're glad to know you appreciated our service, ambiance, and the behavior of our staff. We do understand that the steep approach can be challenging, especially for guests with elderly companions, and we truly appreciate you pointing this out. We’re actively exploring solutions to improve accessibility and ensure a more comfortable arrival experience. Your feedback is valuable and helps us serve our guests better. Warm regards, Team Sher Bengal
Terrible Stay
It’s a pathetic hotel. Hotel staff does not the basics of treating the guests. They don’t behave properly. Guests have to carry their own luggage. Upon asking for contact number of owner for discussing these feedback, the receptionist told me that he can’t give the number. Terrible service. It is the worst hotel I have ever experienced.
Room: Royal Room
Sher Bengal has replied on Thu Jun 19 14:31:11 IST 2025
Dear Soumya, Thank you for sharing your feedback. We're truly sorry to hear about your experience and the challenges you faced during your stay. Your comments regarding the staff's behavior and luggage assistance have been noted, and we will address these concerns internally. We appreciate your honest input as it helps us to improve our services. GM- Sher Bengal Hotels
excellent stay
Nice location , courteous behaviour & helpful in nature .... 3 minutes walk from Mall Road .. food is good ... clean room ...
Room: Premium Room
Sher Bengal has replied on Wed Jun 04 02:59:37 IST 2025
Dear Dipmalya, Thank you for your kind words! We're thrilled to hear that you had an excellent stay and enjoyed the location, our team's courteous behavior, and the cleanliness of your room. It's wonderful to know you found the food to your liking as well. We hope to welcome you back soon! GM- Sher Bengal Hotels
Darjeeling Stay
The stay was overall nice: Location 3 out of 5 as it is a steep climb up from the mall, 7 mins walk from mall. Food 4.5 was very tasty and nice quality. Amenities 3, few things were not working e.g. hot water in the basin, intercom in room 201. Service is 4.5, very helpful staff and always cooperative.
Room: Royal Room
Sher Bengal has replied on Mon May 26 16:18:45 IST 2025
Dear Sujoy, Thank you for sharing your experience. It's great to hear that you enjoyed the food and found our staff helpful and cooperative. We appreciate your feedback regarding the location and amenities, and we will address the issues you mentioned. Your insights are valuable for us to improve further. Looking forward to welcoming you again! GM- Sher Bengal Hotels
Average Stay
As the tagline of this hotel 'absolute luxury'. There is nothing as so-called luxury. The hotel is average with a place difficult to reach when you reach Darjeeling. Moreover the lane in which this hotel is situated is so congested that we were not even able to enter with our 4, wheeler. Everyday there's the same boring menu in the breakfast buffet i.e. aloo poori which tasted average. Roadside poori aloo vendor can give a better taste then them. So my overall experience while staying here at this property was average.
Room: Premium Room
Sher Bengal has replied on Thu Apr 24 23:39:27 IST 2025
Dear Anish, Thank you for sharing your feedback. It’s disappointing to hear that your experience did not meet your expectations. We appreciate your insights regarding the location and breakfast menu, as they help us identify areas for improvement. Your concerns are important to us, and we will take them into consideration as we strive to enhance our guests' experiences. GM- Sher Bengal Hotels
Review on Sher Bengal, Darjeeling
it was good, 5 mins walking distance from mall road ,new furnished property,staff's behaviour was very good,they help us to find out the location,food was good but price was high, room and toilet was not specious. I saw mesmerizing sunrise and Kanchanjangha from the roof.
Room: Royal Room
Sher Bengal has replied on Tue Apr 08 16:56:52 IST 2025
Dear Debashree, Thank you for sharing your wonderful experience at Sher Bengal. It's great to hear that you appreciated the convenient location and the helpfulness of our staff. We're glad you enjoyed the views of the sunrise and Kanchanjangha. Your feedback regarding the food pricing and room space is noted, and we will certainly take this into consideration for future improvements. We hope to welcome you back soon! GM- Sher Bengal Hotels
Excellent
It was unexpected that we can find this much of good and excellent hotel at Darjeeling at budget. It was overall awesome stay there. The staffs was so good and calm.
Room: Royal Room
Sher Bengal has replied on Wed Mar 12 12:45:08 IST 2025
Dear Shivam, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed your stay and found our hotel to be both excellent and budget-friendly. It's lovely to know that our staff contributed positively to your time in Darjeeling. We hope to welcome you back soon! GM- Sher Bengal Hotels
Good Stay
Room was good hotel staff behaviour are good but bathroom is so small and food is so expensive......
Room: Royal Room
Sher Bengal has replied on Wed Mar 12 12:45:41 IST 2025
Dear Sagar, Thank you for sharing your thoughts. We're glad to hear that you enjoyed your stay and found the room and staff to your liking. We appreciate your feedback regarding the bathroom size and food pricing, and we will certainly take your comments into consideration for future improvements. Your input is valuable to us. GM- Sher Bengal Hotels
Average Stay
1st the hotel is near Mall road which is a good point but I haven't got the room which I booked from mmt, food quality should be improved,
Room: Royal Room
Sher Bengal has replied on Wed Mar 19 14:01:01 IST 2025
It’s great that the hotel is near Mall Road, but not getting the room you booked can be really disappointing. Did they offer any explanation ? Also, what specifically needs improvement in the food ?
Excellent Stay
A great experience in shier bengal. Excellent facilities. Well behaved staffs and i loved it so much
Room: Royal Room
Sher Bengal has replied on Tue Jul 16 14:49:22 IST 2024
Thank you so much for your feedback Sir.
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